Lacie 2big Thunderbolt 2 User Manual - Page 56

Getting Connected

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Q: I connected the enclosure to my computer with an older Mini DisplayPort cable that I use for my monitors. Why can't I see the volumes on the desktop? A: The storage requires a cable specifically constructed for Thunderbolt technology. Use the Thunderbolt cable shipped with your LaCie device. Q: I connected a cable that supports Thunderbolt technology to my computer but the enclosure does: (a.) not power on and/or (b.) not receive sufficient power. A: Thunderbolt enclosures must also receive power via the included power supply. See Getting Connected. Q: Are both ends of the Thunderbolt technology cable securely attached? A: s Only use the included Thunderbolt cable. s Check both ends of the Thunderbolt technology cable to make sure they are fully seated in their respective ports. s Try disconnecting the Thunderbolt technology cable then wait 10 seconds before reconnecting it. s If the drive is still not recognized, restart your computer and try again. LaCie 2big Thunderbolt 2 User Manual 56

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LaCie 2big Thunderbolt 2 User Manual
56
Q: I connected the enclosure to my computer with an older Mini DisplayPort cable that I use for my monitors. Why can't I see
the volumes on the desktop?
A: The storage requires a cable specifically constructed for Thunderbolt technology. Use the Thunderbolt cable
shipped with your LaCie device.
Q: I connected a cable that supports Thunderbolt technology to my computer but the enclosure does: (a.) not power on
and/or (b.) not receive sufficient power.
A: Thunderbolt enclosures must also receive power via the included power supply. See
Getting Connected
.
Q: Are both ends of the Thunderbolt technology cable securely attached?
A:
Only use the included Thunderbolt cable.
■
Check both ends of the Thunderbolt technology cable to make sure they are fully seated in their respective
■
ports.
Try disconnecting the Thunderbolt technology cable then wait 10 seconds before reconnecting it.
■
If the drive is still not recognized, restart your computer and try again.
■