Lacie 301089U User Manual - Page 40
User Manual, under Mac OS
UPC - 093053679965
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LaCie Little Big Disk User Manual Troubleshooting page 40 Error messages under Mac OS 10.x. Are you operating in Mac OS 10.x? Apple has only recently begun incorporating native Hi-Speed USB 2.0 ports in their computers. To achieve Hi-Speed USB 2.0 transfer rates, you will need to add a HiSpeed USB 2.0 PCI or PC card to your computer. For more information, please see 5.3.2. Hi-Speed USB 2.0 ports and performance. Is the drive connected to a USB port on your computer, or to a USB hub? If your drive is connected to a USB port or hub, this is normal. A Hi-Speed USB 2.0 device can only operate at Hi-Speed USB 2.0 performance levels when it is connected directly to a Hi-Speed USB 2.0 port or hub. Otherwise, the Hi-Speed USB 2.0 device will operate at the slower USB transfer rates. For more information, please see sections 5.3.2. Hi-Speed USB 2.0 ports and performance and 7. USB questions and answers. Is the drive connected to a Hi-Speed USB 2.0 port on your computer? Check to see that the Hi-Speed USB 2.0 drivers for both your host bus adapter and device have been installed correctly. If in doubt, uninstall the drivers and re-install them. Does your computer or operating sys- See sections 2.1. Minimum system requirements and 5.3. tem support Hi-Speed USB 2.0? Optimizing data transfers for more information. Did you get an "Error -50" message while copying to a FAT 32 volume? When copying files or folders from Mac OS 10.x to a FAT 32 volume, certain characters cannot be copied. These characters include, but are not limited to Check your files and folders to ensure that these types of characters are not being used. Did you get an error message telling you that the drive has been disconnected when coming out of sleep mode? Simply ignore this message. The drive will remount to the desktop. LaCie drives conserve power by spinning down when you set your computer to sleep mode, and when the computer is "woken" from sleep, it does not give the drive enough time to spin-up from its sleep mode. Are you having problems getting your If you are having problems with your FireWire connection FireWire device to be recognized? under Mac OS 10.2.x, upgrade to the latest version.