Lacie Rugged USB 3.0 User Manual - Page 23

LaCie Rugged USB 3.0 • Design by Neil Poulton User Manual Troubleshooting page 23 Problem Error messages under Mac OS 10.x. The drive is working slowly. Time Machine won't recognize my drive as compatible. Question Did you get an "Error -50" message while copying to a FAT 32 volume? Did you get an error message telling you that the drive has been disconnected when coming out of sleep mode? Are there other USB devices connected to the same port or hub? How is your drive formatted? Solution When copying files or folders from Mac OS 10.x to a FAT 32 volume, certain characters cannot be copied. These characters include, but are not limited to Check your files and folders to ensure that these types of characters are not being used. Simply ignore this message. The drive will remount to the desktop. LaCie drives conserve power by spinning down when you set your computer to sleep mode, and when the computer is "woken" from sleep, it does not give the drive enough time to spin-up from its sleep mode. Disconnect any other USB devices and see if the drive's performance increases. Time Machine is compatible only with disks formatted in HFS+ (journaled), not FAT32. The solution is to reformat the drive (see section 3. Optional Formatting and Partitioning).