Lacie d2 Quadra User Manual - Page 20

LaCie d2 Quadra Enterprise Class • Design by Neil Poulton User Manual Troubleshooting page 20 3. Troubleshooting In the event that your LaCie d2 is not working correctly, please refer to the table on the following page to identify the status of your device. If you have gone through all of the points in the table and your drive is still not working correctly, please see the FAQs that are regularly published on our Web site - www.lacie.com. One of these FAQs may provide an answer to your specific question. You can also visit the drivers pages, where the most recent software updates will be available. If you need further assistance, please contact your LaCie reseller or LaCie Technical Support (see section 4. Contacting Customer Support for details). Manual Updates LaCie is constantly striving to give you the most up-to-date, comprehensive user manuals available on the market. It is our goal to provide you with a friendly, easy-to-use format that will help you quickly install and utilize the many functions of your new device. If your manual does not reflect the configurations of the product that you purchased, please check our Web site for the most current version available. www.lacie.com 3.1. LED Indicators Front LED Color Solid blue d2 Quadra is working properly d2 Quadra State Blinking blue d2 Quadra is starting up; also indicates normal drive activity Dimming blue (5s)* The d2 Quadra is in standby mode. If the power switch is set to "auto" the d2 Quadra will enter standby when your computer is either off or in standby. Solid red The drive has failed; d2 Quadra not functional Blinking blue/red Dimming red (5s)* Temperature alert; allow the d2 to finish current processes and then shut it down. Make sure the ventilation holes on the back of the d2 are not obstructed and that there is ample room for airflow around the unit. Allow the d2 to cool before turning it back on. Temperature critical; system remains in standby mode until temperature reaches acceptable levels Off The d2 is not receiving power or system failure or electronic board failure; contact LaCie customer support * LED dims for 5 seconds and then remains at a low intensity.