Lantronix MSS4 MSS User Guide - Page 78

Troubleshooting Flash ROM Updates

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MSS User Guide 8: Updating Software The path and filename are case-sensitive and must be enclosed in quotation marks. When attempting to boot across an IP router, you must configure the router to proxy-ARP for the MSS, or use the bootgateway feature. For more information, see Change Bootgateway in the Commands chapter of the MSS Reference Manual located on the CD-ROM. NetWare The MSSVIAx.SYS file should be placed in the login directory on the NetWare file server. The MSS cannot actually log into the file server (since it knows no username/password); it can only access files in the login directory itself. On the MSS, specify the file server name, filename, and path. Figure 8-2: Configuring NetWare Reload Local> SET PRIVILEGED Password> SYSTEM (not echoed) Local>> CHANGE SERVER NETWARE LOADHOST fileserver Local>> CHANGE SERVER SOFTWARE SYS:\LOGIN\MSSVIAx.SYS Local>> INITIALIZE RELOAD MOP The MSSVIAx.SYS filename is the only parameter that the MSS needs to reload via MOP. Make sure the service characteristic is enabled on the host's Ethernet circuit, copy the MSSVIAx.SYS file to the MOM$LOAD directory, and reload the MSS using the Initialize Reload command. Note: If an error message is displayed indicating an invalid record size on the VAX console, the MSSVIAx.SYS file was not transferred in binary mode. Troubleshooting Flash ROM Updates Many of the problems that occur when updating the Flash ROM can be solved by completing the following steps: Protocol NetWare TFTP MOP FTP Table 8-1. Flash ROM Troubleshooting Area to Check Ensure the file is in the login directory. Since the MSS cannot actually log into the file server, it has very limited access to the server directories. Check the file and directory permissions. Ensure the loadhost name and address are specified correctly and that their case matches that of the filenames on the host system. Ensure the file and pathnames are enclosed in quotes to preserve case. Ensure that TFTP is enabled on the host; several major UNIX vendors ship their systems with TFTP disabled by default. The Ethernet circuit must have the service characteristic enabled. Ensure that the MOM$LOAD search path includes the directory containing the MSSVIAx.SYS, MSS4.SYS, or MSS100.SYS file. Ensure that the files were transferred in binary mode Ensure that your FTP client is set to do a binary transfer. 8-3

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MSS User Guide
8: Updating Software
8-3
The path and filename are case-sensitive and must be enclosed in quotation
marks. When attempting to boot across an IP router, you must configure the
router to proxy-ARP for the MSS, or use the bootgateway feature. For more
information, see
Change Bootgateway
in the
Commands
chapter of the
MSS
Reference Manual
located on the CD-ROM.
NetWare
The
MSSVIAx.SYS
file should be placed in the login directory on the NetWare
file server. The MSS cannot actually log into the file server (since it knows no
username/password); it can only access files in the login directory itself. On the
MSS, specify the file server name, filename, and path.
Figure
8-2:
Configuring NetWare Reload
Local> SET PRIVILEGED
Password> SYSTEM (not echoed)
Local>> CHANGE SERVER NETWARE LOADHOST fileserver
Local>> CHANGE SERVER SOFTWARE SYS:\LOGIN\MSSVIAx.SYS
Local>> INITIALIZE RELOAD
MOP
The
MSSVIAx.SYS
filename is the only parameter that the MSS needs to reload
via MOP. Make sure the service characteristic is enabled on the host's Ethernet
circuit, copy the
MSSVIAx.SYS
file to the MOM$LOAD directory, and reload the
MSS using the
Initialize Reload
command.
Note:
If an error message is displayed indicating an invalid record size on the
VAX console, the
MSSVIAx.SYS
file was not transferred in binary mode.
Troubleshooting Flash ROM Updates
Many of the problems that occur when updating the Flash ROM can be solved by
completing the following steps:
Table
8-1.
Flash ROM Troubleshooting
Protocol
Area to Check
NetWare
Ensure the file is in the login directory. Since the MSS cannot actually log into the
file server, it has very limited access to the server directories.
Check the file and directory permissions.
Ensure the loadhost name and address are specified correctly and that their case
matches that of the filenames on the host system.
Ensure the file and pathnames are enclosed in quotes to preserve case.
TFTP
Ensure that TFTP is enabled on the host; several major UNIX vendors ship their
systems with TFTP disabled by default.
The Ethernet circuit must have the
service
characteristic enabled.
Ensure that the MOM$LOAD search path includes the directory containing the
MSSVIAx.SYS, MSS4.SYS, or MSS100.SYS
file.
MOP
Ensure that the files were transferred in binary mode
FTP
Ensure that your FTP client is set to do a binary transfer.