Lantronix NM2-GXE-201 Series NM2-GXE-201 Series Installation Guide Rev E - Page 25

Lantronix NM2-GXE-2230-xx-201 Install Guide Status LED The Media Converter has a status LED for checking Link/Activity: Link/ACTivity LED On = Link; Flashing = Activity. Color is amber when 100M. Troubleshooting This section lists some common problems, their causes, and potential recovery steps. 1. Confirm the Pre-Installation Checklist items on page 8. 2. Verify the Hardware Installation Procedure on page 9. 3. Check that the cabling is securely attached. See the FOA troubleshooting guide or the SFP manual. 4. Check for a mismatch of speed, duplex, protocol, or cable type. 5. For the SFP version, make sure the SFP is plugged in to the open SFP slot before you power on the PC. Failure to do so will cause the device to fail, in which case you must shut down and restart the PC. 6. Use the troubleshooting procedures in the Dell™ OptiPlex™ User's Guide. 7. Use the troubleshooting procedures on the PXE Boot Loader webpage as required. 8. Use the troubleshooting procedures on the Intel i210 PROSet Drivers webpage as required. 9. Verify that the link partner is active and can send/receive traffic; make sure partner settings match; verify that the port is enabled; try connecting to another port or link partner. Check for incompatible or conflicting devices / settings. 10. Run Windows Device Manager and scan for changes. 11. Check if the PC's BIOS version is appropriate and update to the latest. See the PC documentation. 12. Run the PC diagnostics (e.g., Dell Quick Test or Dell pre-boot diagnostics). 13. Automatically detect and update drivers and software if you are connected to the Internet from the computer that needs updated drivers from http://www.intel.com/support/network/sb/CS-031482.htm. 14. Record information and contact Technical Support. See Recording Device and System Information below. For More Information To view the Dell™ OptiPlex™ User's Guide at the Support Center web page: 1. Click Start → Help and Support → Dell User and System Guides → System Guides. 2. Click the User's Guide for your computer. The User's Guide is also available on the optional Drivers and Utilities media. Technical information in this document is subject to change without notice. See our SFP webpage for more SFP information. The Fiber Optic Association, Inc. provides a Technical Bulletin on "Guidelines For Testing And Troubleshooting Fiber Optic Installations" at http://www.thefoa.org/tech/guides/TT3.pdf Other FOA Technical Bulletins to be used as references for the design and planning of the network can be downloaded from the FOA Tech Topics website. 33811 Rev. E https://www.lantronix.com/ 25