Lantronix XPort Direct XPort Direct+ - User Guide - Page 78

Technical Support, Middle East, and Africa

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Troubleshooting Technical Support If you are experiencing an error that is not described in this chapter, or if you are unable to fix the error, you have the following options: To check our online knowledge base or send a question to Technical Support, go to http://www.lantronix.com/support. Technical Support Europe, Middle East, and Africa Phone: +33 (0) 1 39 30 41 72 Email: [email protected] or [email protected] Firmware downloads, FAQs, and the most up-to-date documentation are available at: www.lantronix.com/support When you report a problem, please provide the following information: ‹ Your name, and your company name, address, and phone number  ‹ Lantronix model number ‹ Lantronix MAC number ‹ Software version (on the first screen shown when you Telnet to port 9999) ‹ Description of the problem ‹ Status of the unit when the problem occurred (please try to include information on user and network activity at the time of the problem). XPort Direct+ User Guide 78

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Troubleshooting
XPort Direct+ User Guide
78
Technical Support
If you are experiencing an error that is not described in this chapter, or if you are
unable to fix the error, you have the following options:
To check our online knowledge base or send a question to Technical Support, go to
.
Technical Support Europe, Middle East, and Africa
Phone: +33 (0) 1 39 30 41 72
Email:
Firmware downloads, FAQs, and the most up-to-date documentation are available at:
www.lantronix.com/support
When you report a problem, please provide the following information:
Your name, and your company name, address, and phone number
Lantronix model number
Lantronix MAC number
Software version (on the first screen shown when you Telnet to port 9999)
Description of the problem
Status of the unit when the problem occurred (please try to include
information on user and network activity at the time of the problem).