Lenovo Aptiva Hardware Maintenance Manual for NetVista 2179 and 6643 systems - Page 14

Enhanced, Diagnostics, program, download, Starting, Program

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Notes: 1. Types 2179 and 6643 computers default to come up quiet (No Beep and no memory count and checkpoint code display) when no errors are detected. 2. Use Beep codes and the IBM Enhanced Diagnostics to diagnose and fix problems. 3. Check all power supply voltages before you replace the system board. (See "Power Supply" on page 16). 4. Check the hard disk drive jumper settings before you replace a hard disk drive. (See "Hard disk drive jumper settings" on page 70). 5. If you can not run the IBM Enhanced Diagnostics program, go to "Undetermined problems" on page 56. IBM PC Enhanced Diagnostics The IBM PC Enhanced Diagnostics program uses a full range of diagnostic utilities to determine the operating condition of the computer's hardware components. The user interface is PC-Doctor which serves as the control program for running the IBM PC Enhanced Memory Diagnostics and the suite of diagnostic tests provided by PC-Doctor. For a complete list of error codes and messages, see Chapter 5, "Symptom-to-FRU Index," on page 35. Diagnostics program download To download the Diagnostics program, do the following: v Go to http://www.ibm.com/pc/us/ v Select Support. v Select IntelliStation or Type from the ″Product Family″ list. v Select Brand/Product home page. v Select Downloadable files. v Select Diagnostics. This diagnostic diskette includes: v A user interface (WaterGate Software's PC-Doctor) - This interface serves as the control program for running both the IBM PC Enhanced Memory Diagnostics and the suite of diagnostic tests provided by PC-Doctor. v IBM PC Enhanced Memory Diagnostics - The memory diagnostic tests determine which DIMM is defective and report the socket where the failing DIMM is located. The Memory diagnostics can run a quick and full test of the system. Note: See "IBM Enhanced Diagnostic error codes" on page 37 for the IBM PC Enhanced Diagnostics error codes. Starting the IBM PC Enhanced Diagnostics Program To start the program: 1. Shut down and power-off the system. 6 Hardware Maintenance Manual

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Notes:
1.
Types
2179
and
6643
computers
default
to
come
up
quiet
(No
Beep
and
no
memory
count
and
checkpoint
code
display)
when
no
errors
are
detected.
2.
Use
Beep
codes
and
the
IBM
Enhanced
Diagnostics
to
diagnose
and
fix
problems.
3.
Check
all
power
supply
voltages
before
you
replace
the
system
board.
(See
“Power
Supply”
on
page
16).
4.
Check
the
hard
disk
drive
jumper
settings
before
you
replace
a
hard
disk
drive.
(See
“Hard
disk
drive
jumper
settings”
on
page
70).
5.
If
you
can
not
run
the
IBM
Enhanced
Diagnostics
program,
go
to
“Undetermined
problems”
on
page
56.
IBM
PC
Enhanced
Diagnostics
The
IBM
PC
Enhanced
Diagnostics
program
uses
a
full
range
of
diagnostic
utilities
to
determine
the
operating
condition
of
the
computer’s
hardware
components.
The
user
interface
is
PC-Doctor
which
serves
as
the
control
program
for
running
the
IBM
PC
Enhanced
Memory
Diagnostics
and
the
suite
of
diagnostic
tests
provided
by
PC-Doctor.
For
a
complete
list
of
error
codes
and
messages,
see
Chapter
5,
“Symptom-to-FRU
Index,”
on
page
35.
Diagnostics
program
download
To
download
the
Diagnostics
program,
do
the
following:
v
Go
to
pc/us/
v
Select
Support
.
v
Select
IntelliStation
or
Type
from
the
″
Product
Family
″
list.
v
Select
Brand/Product
home
page
.
v
Select
Downloadable
files
.
v
Select
Diagnostics
.
This
diagnostic
diskette
includes:
v
A
user
interface
(WaterGate
Software’s
PC-Doctor)
–
This
interface
serves
as
the
control
program
for
running
both
the
IBM
PC
Enhanced
Memory
Diagnostics
and
the
suite
of
diagnostic
tests
provided
by
PC-Doctor.
v
IBM
PC
Enhanced
Memory
Diagnostics
–
The
memory
diagnostic
tests
determine
which
DIMM
is
defective
and
report
the
socket
where
the
failing
DIMM
is
located.
The
Memory
diagnostics
can
run
a
quick
and
full
test
of
the
system.
Note:
See
“IBM
Enhanced
Diagnostic
error
codes”
on
page
37
for
the
IBM
PC
Enhanced
Diagnostics
error
codes.
Starting
the
IBM
PC
Enhanced
Diagnostics
Program
To
start
the
program:
1.
Shut
down
and
power-off
the
system.
6
Hardware
Maintenance
Manual