Lenovo G510 Lenovo 3000 G510 User Guide V2.0 - Page 75

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Lenovo 3000 G510 UG V2.0_en.book Page 67 Friday, April 18, 2008 2:54 PM Chapter 5. Getting Help and Service To determine if your Lenovo hardware product is under warranty and when the warranty expires, go to http://consumersupport.lenovo.com, and click Warranty, then follow the instructions on the screen. Refer to your Lenovo hardware warranty for a full explanation of Lenovo warranty terms. Be sure to retain your proof of purchase to obtain warranty service. If possible, be near your computer when you make your call in case the technical assistance representative needs to help you resolve a computer problem. Please ensure that you have downloaded the most current drivers and system updates, and recorded information before you call. When calling for technical assistance, please have the following information available: • Machine Type and Model • Serial numbers of your computer, monitor, and other components, or your proof of purchase • Description of the problem • Hardware and software configuration information for your system The telephone numbers for your Customer Support Center location are located in Appendix A. Warranty Information. Note: Telephone numbers are subject to change without notice. For the latest list of Customer Support Center telephone numbers and hours of operation, visit the Support Web site at http://consumersupport.lenovo.com. If the number for your country or 67

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67
Chapter 5. Getting Help and Service
To determine if your Lenovo hardware product is under warranty and
when the warranty expires, go to http://consumersupport.lenovo.com
,
and click
Warranty
, then follow the instructions on the screen.
Refer to your Lenovo hardware warranty for a full explanation of Lenovo
warranty terms. Be sure to retain your proof of purchase to obtain
warranty service.
If possible, be near your computer when you make your call in case the
technical assistance representative needs to help you resolve a computer
problem. Please ensure that you have downloaded the most current drivers
and system updates, and recorded information before you call. When
calling for technical assistance, please have the following information
available:
•
Machine Type and Model
•
Serial numbers of your computer, monitor, and other components, or
your proof of purchase
•
Description of the problem
•
Hardware and software configuration information for your system
The telephone numbers for your Customer Support Center location are
located in Appendix A. Warranty Information.
Note:
Telephone numbers are subject to change without notice. For the latest list
of Customer Support Center telephone numbers and hours of operation,
visit the Support Web site at
. If the number for your country or
±
Lenovo 3000 G510 UG V2.0_en.book
Page 67
Friday, April 18, 2008
2:54 PM