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Lenovo G530 Laptop User Guide - Page 65

Using PC-Doctor, Diagnosing, problems

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Chapter 4. Troubleshooting Using PC-Doctor „ Diagnosingproblems If you have a problem with your computer, you can test it by using PC-Doctor® for Windows. To run PC-Doctor for Windows, do as follows: 1 Click Start. 2 Move the pointer to All Programs and then to PC-Doctor for Windows. 3 Click PC-Doctor for Windows. For more information about PC-Doctor for Windows, see the Help for the program. Attention: ƒ If you need help or further information about the problem, choose any of the following: - Lenovo Troubleshooting Center. - Update System Drivers. - System Information ƒ Running any tests may take up to several minutes or longer. Make sure you have time to run the entire test; do not interrupt the test while it is running. When preparing to contact the Customer Support Center, be sure to print the test log so that you can rapidly provide information to the help technician. 57

Section	Page
Chapter 1. Getting to know your computer	9
Top view	9
Left-side view	11
Right-side view	13
Front view	14
Bottom view	15
Chapter 2. Using your computer	18
Putting your computer to sleep or shutting it down	18
Using the touch pad	19
Using the keyboard	20
Special keys and buttons	23
Using the optical drive	25
Using memory cards (specific models only)	26
Using the integrated camera (specific models only)	28
Using the Internet	29
Securing your computer	32
Installing device drivers	40
Using the battery and AC adapter	41
Chapter 3. Using external devices	46
Connecting a universal serial bus (USB) device	46
Connecting an ExpressCard device	47
Connecting an external display	49
Connecting a headphone and audio device	50
Connecting an external microphone	51
Connecting a Bluetooth enabled device (specific models only)	52
Chapter 4. Troubleshooting	53
Frequently asked questions	53
Troubleshooting	55
Using PC-Doctor	65
Using Rescue and Recovery	67
Chapter 5. Upgrading and replacing devices	72
Upgrading and replacing devices	72
Chapter 6. Getting help and service	84
Getting help and service	84
Getting help on the Web	85
Calling the customer support center	85
Getting help around the world	88
Chapter 7. Safety, use, and care information	89
Important safety information	89
Caring your computer	106
Accessibility and comfort	114
Maintenance	117
Appendix A. Lenovo Limited Warranty	121
Warranty Information	130
Lenovo warranty service telephone numbers	133
Appendix B. Customer Replaceable Units (CRUs)	134
Appendix C. Specifications	137
Specifications	137
Appendix D. Notices	139
Notices	139
Wireless related information	142
Electronic emissions notices	145
WEEE and recycling statements	151
EU WEEE Statements	152
Japan Recycling Statements	153
Notice for Users in the U.S.A.	155
Notice on deleting data from your hard disk	155
Trademarks	157

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Chapter 4. Troubleshooting

Using PC-Doctor

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

Diagnosing

problems

If you have a problem with your computer, you can test it by using

PC-Doctor

for Windows.

To run PC-Doctor for Windows, do as follows:

Click

Start

Move the pointer to

All Programs

and then to

PC-Doctor for Windows

Click

PC-Doctor for Windows

For more information about PC-Doctor for Windows, see the Help for the

program.

When preparing to contact the Customer Support Center, be sure to print the

test log so that you can rapidly provide information to the help technician.

Attention:

If you need help or further information about the problem, choose

any of the following:

Lenovo Troubleshooting Center.

Update System Drivers.

System Information

Running any tests may take up to several minutes or longer. Make

sure you have time to run the entire test; do not interrupt the test

while it is running.