Lenovo IdeaCentre A720 Safety and Warranty guide V1.0.3 (English) - Page 35

Types of Warranty Service, Customer Replaceable Unit CRU Service - cost

Page 35 highlights

Product or Machine Type Desktop Country or Region of Purchase United Arab Emirates Poland Algeria Angola Kenya Morocco Nigeria South Africa Tunisia Uganda Turkey Warranty Period Parts and Labor 1 Year Parts and Labor 2 Year Parts and Labor 1 Year Parts and Labor 1 Year Parts and Labor 1 Year Parts and Labor 1 Year Parts and Labor 1 Year Parts and Labor 1 Year Parts and Labor 1 Year Parts and Labor 1 Year Parts and Labor 2 Year Type of Warranty Service 1, 3 or 4 1 or 3 1 or 3 1 or 3 1 or 3 1 or 3 1 or 3 1 or 3 1 or 3 1 or 3 1 or 3 If required, the Service Provider will provide repair or exchange service depending on the type of warranty service specified for your product and the available service. Scheduling of service will depend upon the time of your call, parts availability, and other factors. Types of Warranty Service 1. Customer Replaceable Unit ("CRU") Service Under CRU Service, the Service Provider will ship CRUs to you at its cost for installation by you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. CRUs that are easily installed by you are called "Self-service CRUs". "Optional-service CRUs "are CRUs that may require some technical skill and tools. Installation of Selfservice CRUs is your responsibility. You may request that a Service Provider install Optional-service CRUs under one of the other types of warranty service designated for your product. An optional service offering may be available for purchase from a Service Provider or Lenovo under which Self-service CRUs would be installed for you. You may find a list of CRUs and their designation in the publication that was shipped with your product or at www.lenovo.com/CRUs. The requirement to return a defective CRU, if any, will be specified in the instructions shipped with a replacement CRU. When return is required: 1) return instructions, a prepaid return 30 Safety and warranty guide

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30
Safety and warranty guide
Product or
Machine Type
Country or Region
of Purchase
Warranty Period
Type of
Warranty
Service
Desktop
United Arab
Emirates
Parts and Labor 1 Year
1, 3 or 4
Poland
Parts and Labor 2 Year
1 or 3
Algeria
Parts and Labor 1 Year
1 or 3
Angola
Parts and Labor 1 Year
1 or 3
Kenya
Parts and Labor 1 Year
1 or 3
Morocco
Parts and Labor 1 Year
1 or 3
Nigeria
Parts and Labor 1 Year
1 or 3
South Africa
Parts and Labor 1 Year
1 or 3
Tunisia
Parts and Labor 1 Year
1 or 3
Uganda
Parts and Labor 1 Year
1 or 3
Turkey
Parts and Labor 2 Year
1 or 3
If required, the Service Provider will provide repair or exchange service depending
on the type of warranty service specified for your product and the available service.
Scheduling of service will depend upon the time of your call, parts availability, and
other factors.
Types of Warranty Service
1. Customer Replaceable Unit (“CRU”) Service
Under CRU Service, the Service Provider will ship CRUs to you at its cost for
installation by you. CRU information and replacement instructions are shipped with
your product and are available from Lenovo at any time upon request. CRUs that
are easily installed by you are called “Self-service CRUs”. “Optional-service CRUs
“are CRUs that may require some technical skill and tools. Installation of Selfservice
CRUs is your responsibility. You may request that a Service Provider install
Optional-service CRUs under one of the other types of warranty service designated
for your product. An optional service offering may be available for purchase from
a Service Provider or Lenovo under which Self-service CRUs would be installed
for you. You may find a list of CRUs and their designation in the publication that
was shipped with your product or at www.lenovo.com/CRUs. The requirement to
return a defective CRU, if any, will be specified in the instructions shipped with a
replacement CRU. When return is required: 1) return instructions, a prepaid return