Lenovo M5400 Touch User Guide - Lenovo B5400, M5400, M5400 Touch - Page 30

Troubleshooting, Troubleshooting, Display problems - touchpad problem

Page 30 highlights

Chapter 4. Troubleshooting Troubleshooting Display problems When I turn on the computer, nothing appears on the screen. • If the screen is blank, make sure that: - The AC power adapter is connected to the computer, and the power cord is plugged into a working electrical outlet. - The computer power is on. Press the power button again for confirmation. - If you are using the AC power adapter or the battery, and the power and battery status indicator is on, press Fn+ to make the screen brighter. • If these items are set correctly, and the screen remains blank, have the computer serviced. When I turn on the computer, only a white cursor appears on a blank screen. • Restore backed-up files to your Windows environment or the entire contents of your hard disk to its original factory contents using the recovery system. If you still see only the cursor on the screen, have the computer serviced. My screen goes blank while the computer is on. • Your screen saver or power management might be enabled. Do one of the following to exit from the screen saver or to resume from sleep mode: - Touch the touchpad. - Press Fn key on the keyboard. - Press the power button. - Press Fn+F2 to confirm whether the backlight for the LCD screen has been turned off. - If the problem persists, follow the solution in the next problem "The screen is unreadable or distorted." The screen is unreadable or distorted. • Make sure that: - The display device driver is installed correctly. - The screen resolution and color quality are set correctly. - The monitor type is correct. Incorrect characters appear • Is the operating system or programs installed on the screen. correctly? If they are installed and configured correctly, have the computer serviced. 24

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24
Chapter 4. Troubleshooting
Troubleshooting
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Display problems
When I turn on the
computer, nothing appears
on
t
he screen.
• If
t
he screen
i
s blank, make s
u
re
t
ha
t
:
-
The AC power adap
t
er
i
s connec
t
ed
t
o
t
he comp
ut
er,
and
t
he power cord
i
s pl
ugg
ed
i
n
t
o a work
i
n
g
elec
t
r
i
cal o
ut
le
t
.
- The comp
ut
er power
i
s on. Press
t
he power b
utt
on
a
g
a
i
n for conf
i
rma
ti
on.
- If yo
u
are
u
s
i
n
g
t
he AC power adap
t
er or
t
he ba
tt
ery,
and
t
he power and ba
tt
ery s
t
a
tu
s
i
nd
i
ca
t
or
i
s on,
press
Fn
+
t
o make
t
he screen br
ig
h
t
er.
• If
t
hese
it
ems are se
t
correc
t
ly, and
t
he screen rema
i
ns
blank, ha
v
e
t
he comp
ut
er ser
vi
ced.
When I turn on the
computer, only a white
cursor appears on a blank
screen.
• Res
t
ore backed-
u
p f
i
les
t
o yo
u
r W
i
ndows
en
vi
ronmen
t
or
t
he en
ti
re con
t
en
t
s of yo
u
r hard d
i
sk
t
o
it
s or
igi
nal fac
t
ory con
t
en
t
s
u
s
i
n
g
t
he reco
v
ery
sys
t
em. If yo
u
s
ti
ll see only
t
he c
u
rsor on
t
he screen,
ha
v
e
t
he comp
ut
er ser
vi
ced.
My screen goes blank while
the computer is on.
• Yo
u
r screen sa
v
er or power mana
g
emen
t
m
ig
h
t
be
enabled. Do one of
t
he follow
i
n
g
t
o ex
it
from
t
he
screen sa
v
er or
t
o res
u
me from sleep mode:
- To
u
ch
t
he
t
o
u
chpad.
- Press Fn key on
t
he keyboard.
- Press
t
he power b
utt
on.
- Press
Fn
+
F2
t
o conf
i
rm whe
t
her
t
he backl
ig
h
t
for
t
he
LCD screen has been
tu
rned off.
- If
t
he problem pers
i
s
t
s, follow
t
he sol
uti
on
i
n
t
he nex
t
problem “The screen
i
s
u
nreadable or d
i
s
t
or
t
ed.”
The screen is unreadable or
distorted.
• Make s
u
re
t
ha
t
:
- The d
i
splay de
vi
ce dr
iv
er
i
s
i
ns
t
alled correc
t
ly.
- The screen resol
uti
on and color q
u
al
it
y are se
t
correc
t
ly.
- The mon
it
or
t
ype
i
s correc
t
.
Incorrect characters appear
on the screen.
• Is
t
he opera
ti
n
g
sys
t
em or pro
g
rams
i
ns
t
alled
correc
t
ly? If
t
hey are
i
ns
t
alled and conf
igu
red
correc
t
ly, ha
v
e
t
he comp
ut
er ser
vi
ced.