Lenovo PC 300PL Quick Reference Guide - Page 22

Diagnosing hardware, Changing the primary startup sequence, System Utilities, Run Diagnostics

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Diagnosing hardware If restoring the settings from the ConfigSafe program or reinstalling the operating system and device drivers does not solve the problem, try using the IBM Enhanced Diagnostics program. The IBM Enhanced Diagnostics program helps isolate hardware problems and runs independently of the operating system. The IBM Enhanced Diagnostics program is an option on the menu for the Product Recovery program. If you are running the Enhanced Diagnostics program from a Product Recovery CD or the Device Drivers and Diagnostics CD, verify that the primary startup sequence begins with the CD-ROM or DVD-ROM drive. To start the IBM Enhanced Diagnostics program, do the following: 1. If you have a CD, place it in the CD-ROM or DVD-ROM drive. Shut down the operating system and turn off the computer. If you do not have a CD, go to step 2. 2. Turn on the computer. When prompted To start the Product Recovery program, press F11, quickly press F11. The prompt displays for only seconds. 3. From the Product Recovery program menu, select System Utilities. 4. From the System Utilities menu, select Run Diagnostics. The IBM Enhanced Diagnostics program starts. 5. When the program finishes, if necessary, remove the CD from the CD-ROM or DVD-ROM drive. 6. Turn off the computer. 7. If you changed the primary startup sequence, restore it to the original settings. Use the instructions in the next section. You can create an IBM Enhanced Diagnostics diskette for further security. See the online About Your Software publication for instruction on creating an IBM Enhanced Diagnostics diskette. Changing the primary startup sequence If you inserted a CD in the CD-ROM or DVD-ROM drive and your computer does not read the CD immediately on startup, change the primary startup device using the Configuration/Setup Utility program. To change the startup sequence, do the following: 1. Turn off your computer. 2. Turn on your computer. 10 Quick Reference

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Diagnosing hardware
If restoring the settings from the ConfigSafe program or reinstalling the
operating system and device drivers does not solve the problem, try using the
IBM Enhanced Diagnostics program. The IBM Enhanced Diagnostics program
helps isolate hardware problems and runs independently of the operating
system.
The IBM Enhanced Diagnostics program is an option on the menu for the
Product Recovery program.
If you are running the Enhanced Diagnostics program from a
Product Recovery
CD
or the
Device Drivers and Diagnostics CD
, verify that the primary startup
sequence begins with the CD-ROM or DVD-ROM drive.
To start the IBM Enhanced Diagnostics program, do the following:
1.
If you have a CD, place it in the CD-ROM or DVD-ROM drive. Shut down
the operating system and turn off the computer. If you do not have a CD,
go to step 2.
2.
Turn on the computer. When prompted
To start the Product Recovery
program, press F11
, quickly press F11. The prompt displays for only
seconds.
3.
From the Product Recovery program menu, select
System Utilities
.
4.
From the System Utilities menu, select
Run Diagnostics
. The IBM
Enhanced Diagnostics program starts.
5.
When the program finishes, if necessary, remove the CD from the CD-ROM
or DVD-ROM drive.
6.
Turn off the computer.
7.
If you changed the primary startup sequence, restore it to the original
settings. Use the instructions in the next section.
You can create an IBM Enhanced Diagnostics diskette for further security. See
the online
About Your Software
publication for instruction on creating an IBM
Enhanced Diagnostics diskette.
Changing the primary startup sequence
If you inserted a CD in the CD-ROM or DVD-ROM drive and your computer
does not read the CD immediately on startup, change the primary startup
device using the Configuration/Setup Utility program. To change the startup
sequence, do the following:
1.
Turn off your computer.
2.
Turn on your computer.
10
Quick Reference