Lenovo ThinkCentre A61 Hardware Maintenance Manual - Page 51
Diagnostics - review
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Chapter 5. Diagnostics Diagnostic programs are used to test hardware components of your computer and report operating-system-controlled settings that can cause hardware failures. There are two diagnostic programs preinstalled on your computer to help you diagnose problems: v PC-Doctor for Windows® (used when diagnosing problems while running the Windows operating system) v PC-Doctor for Windows PE (used when your Windows operating system does not start) Notes: 1. You can also download the latest version of the PC-Doctor for Windows and PC-Doctor for DOS diagnostic programs from http://www.lenovo.com/support/ 2. If you are unable to isolate and repair the problem yourself by running the applicable version of PC-Doctor, click the Save Button in the PC-Doctor-log-file display. You will need to have all problem-related log files available when you speak to a Lenovo technical support representative. PC-Doctor for Windows The PC-Doctor for Windows is a diagnostic program that works through the Windows operating system. The PC-Doctor for Windows diagnostic program enables you to view symptoms and solutions for computer problems, access the Lenovo troubleshooting center, update system drivers, and review system information. To run the PC-Doctor for Windows, click Start → All Programs → PC-Doctor for Windows → PC-Doctor for Windows. Follow the instructions on the screen. For additional information about running the diagnostic program, refer to the PC-Doctor for Windows help system. If you still suspect a problem after the PC-Doctor for Windows runs successfully, run the PC-Doctor for DOS or the PC-Doctor for Windows PE to help you diagnose the computer problem. The PC-Doctor for Windows also has problem determination aids that determine software and usage problems. PC-Doctor for Windows PE The PC-Doctor for Windows PE diagnostic program is part of the Rescue and Recovery® workspace on each Lenovo computer. Use the PC-Doctor for Windows PE, if you are unable to start the Windows operating system or if the PC-Doctor for Windows has not been successful in isolating a possible problem. © Lenovo 2005, 2009. Portions © IBM Corp. 2005. 45