Lenovo ThinkCentre Edge 71 (English) User Guide - Page 4

Using the Setup Utility, Troubleshooting - network driver

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Creating and using recovery media 59 Creating recovery media 59 Using recovery media 60 Performing backup and recovery operations . . . 60 Performing a backup operation 60 Performing a recovery operation 61 Using the Rescue and Recovery workspace . . . 61 Creating and using a rescue medium 62 Creating a rescue medium 62 Using a rescue medium 62 Reinstalling preinstalled applications and device drivers 63 Reinstalling software programs 64 Reinstalling device drivers 64 Solving recovery problems 64 Chapter 7. Using the Setup Utility program 67 Starting the Setup Utility program 67 Viewing and changing settings 67 Using passwords 67 Password considerations 68 Power-On Password 68 Administrator Password 68 Hard Disk Password 68 Setting, changing, and deleting a password . 68 Erasing lost or forgotten passwords (clearing CMOS 69 Enabling or disabling a device 69 Selecting a startup device 69 Selecting a temporary startup device . . . . 70 Selecting or changing the startup device sequence 70 Enabling ErP compliance mode 70 Exiting the Setup Utility program 71 Chapter 8. Updating system programs 73 Using system programs 73 Updating (flashing) the BIOS from a disc . . . . 73 Updating (flashing) the BIOS from your operating system 74 Recovering from a POST/BIOS update failure . . 74 Chapter 9. Preventing problems . . . 75 Keeping your computer current 75 Getting the latest device drivers for your computer 75 Updating your operating system 75 Using System Update 76 Cleaning and maintenance 76 Basics 76 ii ThinkCentre User Guide Cleaning your computer 77 Good maintenance practices 78 Moving your computer 78 Chapter 10. Troubleshooting and diagnostics 81 Basic troubleshooting 81 Troubleshooting procedure 82 Troubleshooting 82 Audio problems 83 CD problems 84 DVD problems 85 Intermittent problems 87 Keyboard, mouse, or pointing device problems 87 Monitor problems 88 Networking problems 90 Option problems 93 Performance and lockup problems . . . . . 94 Printer problems 95 Serial port problems 96 Software problems 96 USB problems 97 Diagnostic programs 97 Lenovo Solution Center 98 Lenovo ThinkVantage Toolbox 98 PC-Doctor for DOS 99 Chapter 11. Getting information, help, and service 101 Information resources 101 Lenovo ThinkVantage Tools 101 Lenovo Welcome 101 Help and Support 101 Safety and Warranty 101 Lenovo Web site (http://www.lenovo.com) . . 101 Lenovo Support Web site 102 Help and service 102 Using the documentation and diagnostic programs 102 Calling for service 102 Using other services 103 Purchasing additional services 103 Appendix A. Notices 105 Trademarks 106 Appendix B. Regulatory information 107 Export classification notice 107 Television output notice 107

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Creating and using recovery media
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Creating recovery media
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Using recovery media
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Performing backup and recovery operations .
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Performing a backup operation
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Performing a recovery operation
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Using the Rescue and Recovery workspace .
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Creating and using a rescue medium
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Creating a rescue medium
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Using a rescue medium
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Reinstalling preinstalled applications and device
drivers
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Reinstalling software programs
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Reinstalling device drivers
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Solving recovery problems
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Chapter 7. Using the Setup Utility
program
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Starting the Setup Utility program
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Viewing and changing settings
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Using passwords
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Password considerations
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Power-On Password
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Administrator Password
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Hard Disk Password
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Setting, changing, and deleting a password
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Erasing lost or forgotten passwords (clearing
CMOS)
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Enabling or disabling a device
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Selecting a startup device
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Selecting a temporary startup device
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Selecting or changing the startup device
sequence
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Enabling ErP compliance mode
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Exiting the Setup Utility program
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Chapter 8. Updating system
programs
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Using system programs
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Updating (flashing) the BIOS from a disc
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Updating (flashing) the BIOS from your operating
system
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Recovering from a POST/BIOS update failure
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Chapter 9. Preventing problems
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Keeping your computer current
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Getting the latest device drivers for your
computer
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Updating your operating system
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Using System Update
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Cleaning and maintenance
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Basics
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Cleaning your computer
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Good maintenance practices
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Moving your computer
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Chapter 10. Troubleshooting and
diagnostics
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81
Basic troubleshooting
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Troubleshooting procedure
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Troubleshooting
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Audio problems
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CD problems
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DVD problems
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Intermittent problems
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Keyboard, mouse, or pointing device
problems
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Monitor problems
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Networking problems
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Option problems
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Performance and lockup problems
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Printer problems
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Serial port problems
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Software problems
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USB problems
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Diagnostic programs
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Lenovo Solution Center
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Lenovo ThinkVantage Toolbox
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PC-Doctor for DOS
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99
Chapter 11. Getting information, help,
and service
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101
Information resources
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101
Lenovo ThinkVantage Tools
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101
Lenovo Welcome
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101
Help and Support
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101
Safety and Warranty
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101
Lenovo Web site (http://www.lenovo.com) .
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101
Lenovo Support Web site
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102
Help and service
.
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102
Using the documentation and diagnostic
programs
.
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.
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102
Calling for service
.
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102
Using other services
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103
Purchasing additional services
.
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.
.
.
.
103
Appendix A. Notices
.........
105
Trademarks
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.
.
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.
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106
Appendix B. Regulatory
information
.............
107
Export classification notice
.
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.
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.
107
Television output notice
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107
ii
ThinkCentre User Guide