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Quick and Full erase - hard drive, Viewing the test log, Full Erase Hard Drive

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Most of the tests found in FDAT are non-destructive. This means that PC-Doctor program will preserve any data that is present on the tested media prior to beginning any destructive operations (such as write operations). However, users can run certain tests in destructive mode (i.e. surface scan tests). Destructive tests will speed up testing because FDAT does not preserve the data on the media prior to the test beginning. Unlike non-destructive tests, any data present on the media prior to the test beginning is lost. FDAT allows for enabling or disabling destructive tests, as well as specifying a range of destructive and non-destructive sectors on the tested drive. This is done through the configuration of the FDAT.INI. If destructive and non-destructive ranges somehow overlap, then the overlapped area is considered non-destructive. For example, if users specify both destructive and non-destructive ranges as the same, then the entire drive is tested as non-destructive. Quick and Full erase - hard drive The diagnostics program offers two hard drive format utilities: • Quick Erase Hard Drive • Full Erase Hard Drive The Quick Erase Hard Drive provides a DOS utility that performs the following: • Destroys the Master Boot Record (MBR) on the hard drive. • Destroys all copies of the FAT Table on all partitions (both the master and backup). • Destroys the partition table. • Provides messages that warn the user that this is a non-recoverable process. The Full Erase Hard Drive provides a DOS utility that performs the following: • Performs all the steps in Quick Erase. • Provides a DOS utility that writes random data to all sectors of the hard drive. • Provides an estimate of time to completion along with a visual representation of completion status. • Provides messages that warn the user about non-recoverable process. Important: Make sure that all data is backed up before using the Quick or Full Erase functions. To select the Quick Erase or Full Erase Hard Drive utility, use the following procedure: 1. Select the UTILITY option on the toolbar and press Enter. 2. Select either the QUICK ERASE or FULL ERASE HARD DISK option and follow the instructions. Viewing the test log Errors reported by the diagnostic test will be displayed by the program as a failed test. To view details of a failure or to view a list of test results, use the following procedure from any test category screen: 1. Press F3 to activate the log file. 2. Press F3 again to save the file to diskette or press F2 to print the file. 46 Hardware Maintenance Manual

Section	Page
Chapter 1. About this manual	7
Important Safety Information	7
Strategy for replacing FRUs for CTO, CMV, and GAV products	8
Product definition	8
FRU Identification for CTO, CMV, and GAV products	8
Important information about replacing RoHS compliant FRUs	9
Chapter 2. Safety information	11
General safety	11
Electrical safety	11
Safety inspection guide	13
Handling electrostatic discharge-sensitive devices	13
Grounding requirements	14
Safety notices (multi-lingual translations)	14
Chapter 3. General information	37
The ThinkVantage™ Productivity Center program	37
Additional information resources	37
Physical specifications	37
Types 8009, 8791, 8795, 8799, 8803, and 8807	37
Types 6488, 8010, 8792, 8796, 8800, 8804, 8808, and 9168	38
Types 8011, 8793, 8797, 8801, 8805, 8810, and 9166	39
Types 6487, 8012, 8794, 8798, 8802, 8806, 8811, and 9167	40
Chapter 4. General Checkout	43
Problem determination tips	44
Chapter 5. Diagnostics	47
PC-Doctor for Windows	47
PC-Doctor for DOS	47
Creating a diagnostic CD image	47
Creating diagnostic diskettes	48
Running diagnostics from the CD or diskettes	48
Running diagnostics from the Rescue and Recovery workspace	48
PC-Doctor for Windows PE	49
Running diagnostics from the Rescue and Recovery workspace	49
Navigating through the diagnostics programs	49
Running tests	49
Test results	50
Fixed disk advanced test (FDAT)	50
Quick and Full erase - hard drive	52
Viewing the test log	52
Chapter 6. Using the Setup Utility	53
Starting the Setup Utility program	53
Viewing and changing settings	53
Exiting from the Setup Utility program	53
Using passwords	53
User Password	53
Administrator Password	54
Setting, changing, and deleting a password	54
Selecting a startup device	54
Selecting a temporary startup device	54
Changing the startup device sequence	54
Advanced settings	55
Chapter 7. Symptom-to-FRU Index	57
Hard disk drive boot error	57
Power Supply Errors	57
Diagnostic error codes	58
Beep symptoms	76
No-beep symptoms	78
POST error codes	78
Miscellaneous error messages	80
Undetermined problems	82
Chapter 8. FRU lists	85
Machine Type 6487	85
Machine Type 6488	96
Machine Type 8009	106
Machine Type 8010	116
Machine Type 8011	120
Machine Type 8012	129
Machine Type 8791	141
Machine Type 8792	151
Machine Type 8793	161
Machine Type 8794	171
Machine Type 8795	181
Machine Type 8796	190
Machine Type 8797	200
Machine Type 8798	209
Machine Type 8799	219
Machine Type 8800	231
Machine Type 8801	243
Machine Type 8802	254
Machine Type 8803	265
Machine Type 8804	277
Machine Type 8805	286
Machine Type 8806	296
Machine Type 8807	305
Machine Type 8808	318
Machine Type 8810	335
Machine Type 8811	349
Machine Type 9166	368
Machine Type 9167	372
Machine Type 9168	376
Chapter 9. Additional Service Information	381
Security features	381
Hardware controlled Passwords	381
Operating system password	381
Vital product data	381
BIOS levels	381
Flash update procedures	381
Updating (flashing) BIOS from a diskette or CD-ROM	382
Updating (flashing) BIOS from your operating system	382
Recovering from a POST/BIOS update failure	382
Power management	383
Automatic configuration and power interface (ACPI) BIOS	383
Automatic Power-On features	383
Recovering software using the Rescue and Recovery program	383
Appendix A. Notices	385
Television output notice	386

Match case Limit results 1 per page

Most of the tests found in FDAT are non-destructive. This means that PC-Doctor program will preserve

any data that is present on the tested media prior to beginning any destructive operations (such as write

operations). However, users can run certain tests in destructive mode (i.e. surface scan tests). Destructive

tests will speed up testing because FDAT does not preserve the data on the media prior to the test beginning.

Unlike non-destructive tests, any data present on the media prior to the test beginning is lost.

FDAT allows for enabling or disabling destructive tests, as well as specifying a range of destructive

and non-destructive sectors on the tested drive. This is done through the conﬁguration of the FDAT.INI.

If destructive and non-destructive ranges somehow overlap, then the overlapped area is considered

non-destructive. For example, if users specify both destructive and non-destructive ranges as the same,

then the entire drive is tested as non-destructive.

Quick and Full erase - hard drive

The diagnostics program offers two hard drive format utilities:

•

Quick Erase Hard Drive

•

Full Erase Hard Drive

The Quick Erase Hard Drive provides a DOS utility that performs the following:

•

Destroys the Master Boot Record (MBR) on the hard drive.

•

Destroys all copies of the FAT Table on all partitions (both the master and backup).

•

Destroys the partition table.

•

Provides messages that warn the user that this is a non-recoverable process.

The Full Erase Hard Drive provides a DOS utility that performs the following:

•

Performs all the steps in Quick Erase.

•

Provides a DOS utility that writes random data to all sectors of the hard drive.

•

Provides an estimate of time to completion along with a visual representation of completion status.

•

Provides messages that warn the user about non-recoverable process.

Important:

Make sure that all data is backed up before using the Quick or Full Erase functions.

To select the Quick Erase or Full Erase Hard Drive utility, use the following procedure:

Select the UTILITY option on the toolbar and press

Enter

Select either the QUICK ERASE or FULL ERASE HARD DISK option and follow the instructions.

Viewing the test log

Errors reported by the diagnostic test will be displayed by the program as a failed test.

To view details of a failure or to view a list of test results, use the following procedure from any test category

screen:

Press

to activate the log ﬁle.

Press

again to save the ﬁle to diskette or press

to print the ﬁle.

Hardware Maintenance Manual