Lenovo ThinkPad 11e (English) User Guide - Page 4

Recovery information .. 97, Preventing problems .. 75 - canada

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Protecting data against viruses 57 Chapter 5. Advanced configuration . . 59 Installing a new operating system 59 Installing the Windows 7 operating system . . 59 Installing the Windows 8.1 operating system . 60 Installing device drivers 61 Using the ThinkPad Setup program 61 Main menu 62 Config menu 62 Date/Time menu 65 Security menu 65 Startup menu 69 Restart menu 71 Updating the UEFI BIOS 71 Using system management 71 Setting management features 72 Chapter 6. Preventing problems . . . 75 General tips for preventing problems 75 Making sure device drivers are current . . . . . 76 Taking care of your computer 77 Cleaning the cover of your computer . . . . 78 Chapter 7. Troubleshooting problems 81 Diagnosing problems 81 Troubleshooting 81 Computer stops responding 81 Spills on the keyboard 82 Error messages 82 Errors without messages 83 Beep errors 84 Memory module problems 85 Networking problems 85 Keyboard problems 87 Problems with the display and multimedia devices 87 Battery and power problems 92 Problems with drives and other storage devices 94 A software problem 95 A USB problem 95 Chapter 8. Recovery information . . . 97 Recovery information for the Windows 7 operating system 97 Creating and using recovery media . . . . . 97 Performing backup and recovery operations . 98 Using the Rescue and Recovery workspace . 99 Creating and using a rescue medium . . . . 100 Reinstalling preinstalled applications and device drivers 101 Solving recovery problems 102 Recovery information for the Windows 8.1 operating system 102 Refreshing your computer 102 Resetting your computer to the factory default settings 102 Using the advanced startup options . . . . 103 Recovering your operating system if Windows 8.1 fails to start 103 Creating and using recovery media . . . . . 103 Chapter 9. Replacing devices . . . . 105 Static electricity prevention 105 Disabling the built-in batteries 105 Replacing the memory module 106 Replacing the wireless-LAN card 108 Replacing the coin-cell battery 111 Replacing the hard disk drive or solid-state drive 113 Replacing the keyboard 117 Chapter 10. Getting support . . . . 123 Before you contact Lenovo 123 Getting help and service 123 Using diagnostic programs 124 Lenovo Support Web site 124 Calling Lenovo 124 Finding ThinkPad options 125 Purchasing additional services 125 Appendix A. Regulatory information 127 Wireless related information 127 Locating the UltraConnect wireless antennas 128 Locating wireless regulatory notices . . . . 128 Export classification notice 129 Electronic emission notices 129 Federal Communications Commission Declaration of Conformity 129 Industry Canada Class B emission compliance statement 129 European Union - Compliance to the Electromagnetic Compatibility Directive . . . 129 German Class B compliance statement . . . 130 Korea Class B compliance statement . . . . 130 Japan VCCI Class B compliance statement . . 131 Japan compliance statement for products which connect to the power mains with rated current less than or equal to 20 A per phase 131 ii User Guide

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Protecting data against viruses
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57
Chapter5.Advanced configuration. . 59
Installing a new operating system
.
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59
Installing the Windows 7 operating system .
.
59
Installing the Windows 8.1 operating system
.
60
Installing device drivers
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61
Using the ThinkPad Setup program
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61
Main menu
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62
Config menu
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62
Date/Time menu
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65
Security menu
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65
Startup menu
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69
Restart menu
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71
Updating the UEFI BIOS
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71
Using system management
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71
Setting management features
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72
Chapter6.Preventing problems . . . 75
General tips for preventing problems
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75
Making sure device drivers are current
.
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76
Taking care of your computer
.
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77
Cleaning the cover of your computer
.
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78
Chapter7.Troubleshooting
problems
...............
81
Diagnosing problems
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81
Troubleshooting
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81
Computer stops responding
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81
Spills on the keyboard
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82
Error messages
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82
Errors without messages
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83
Beep errors
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84
Memory module problems
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85
Networking problems
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85
Keyboard problems
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87
Problems with the display and multimedia
devices
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87
Battery and power problems
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92
Problems with drives and other storage
devices
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94
A software problem
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95
A USB problem
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95
Chapter8.Recovery information . . . 97
Recovery information for the Windows 7 operating
system
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97
Creating and using recovery media
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97
Performing backup and recovery operations
.
98
Using the Rescue and Recovery workspace
.
99
Creating and using a rescue medium
.
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100
Reinstalling preinstalled applications and
device drivers
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101
Solving recovery problems
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102
Recovery information for the Windows 8.1
operating system
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102
Refreshing your computer
.
.
.
.
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.
.
102
Resetting your computer to the factory default
settings
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
102
Using the advanced startup options
.
.
.
.
103
Recovering your operating system if Windows
8.1 fails to start
.
.
.
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103
Creating and using recovery media
.
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103
Chapter9.Replacingdevices
....
105
Static electricity prevention
.
.
.
.
.
.
.
.
.
.
105
Disabling the built-in batteries
.
.
.
.
.
.
.
.
.
105
Replacing the memory module
.
.
.
.
.
.
.
.
106
Replacing the wireless-LAN card
.
.
.
.
.
.
.
108
Replacing the coin-cell battery
.
.
.
.
.
.
.
.
111
Replacing the hard disk drive or solid-state
drive
.
.
.
.
.
.
.
.
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.
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.
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113
Replacing the keyboard
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117
Chapter10.Gettingsupport
....
123
Before you contact Lenovo
.
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123
Getting help and service
.
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.
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123
Using diagnostic programs
.
.
.
.
.
.
.
.
124
Lenovo Support Web site
.
.
.
.
.
.
.
.
.
124
Calling Lenovo
.
.
.
.
.
.
.
.
.
.
.
.
.
124
Finding ThinkPad options
.
.
.
.
.
.
.
.
125
Purchasing additional services
.
.
.
.
.
.
.
.
125
AppendixA.Regulatory
information
.............
127
Wireless related information
.
.
.
.
.
.
.
.
.
127
Locating the UltraConnect wireless
antennas
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
128
Locating wireless regulatory notices
.
.
.
.
128
Export classification notice
.
.
.
.
.
.
.
.
.
.
129
Electronic emission notices
.
.
.
.
.
.
.
.
.
.
129
Federal Communications Commission
Declaration of Conformity
.
.
.
.
.
.
.
.
129
Industry Canada Class B emission compliance
statement
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
129
European Union - Compliance to the
Electromagnetic Compatibility Directive .
.
.
129
German Class B compliance statement .
.
.
130
Korea Class B compliance statement
.
.
.
.
130
Japan VCCI Class B compliance statement .
.
131
Japan compliance statement for products
which connect to the power mains with
rated current less than or equal to 20 A per
phase
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
.
131
ii
User Guide