Lenovo ThinkPad 380Z User's Guide for TP 380XD, TP 385XD - Page 160

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Troubleshooting Charts Message A 163 error appears and then the Date and Time window appears. 1996 .12.31 Year Month Day 23:59:59 Hour Month Second The power-on password prompt Action Neither the date nor the time is set in the computer. Set the date and time by typing or clicking on or to set the values; then click on OK. When both the power-on password and supervisor password are set, do the following: 1. Power on the computer. The password prompt appears after the error code. 2. Type the supervisor password, not the power-on password. An error window appears. 3. Click on OK or press Enter. 4. Set the time and date in the next screen; then press Enter. The system reboots. Note: If the power-on password is rejected, reset the power-on password using Easy-Setup if you need to. A power-on password or supervisor password is set. Type the correct password and press Enter to use the computer (see page 113). If the power-on password is not accepted, a supervisor password might have been set. Type the supervisor password and press Enter. If you still have a problem, have the computer serviced. The hard disk password prompt A hard disk password is set. Type the correct password and press Enter to use the computer (see page 113). If you still have a problem, have the computer serviced. The "Test" submenu Start Restart SystemBoard Memory Display HDD-1 FDD-1 PCMCIA-1 Parallel Serial DSP CDROM Infrared Audio HDD-3 HDD-2 FDD-2 PCMCIA-2 Exit Select the Start icon and follow the instructions to test your system. If you cannot complete the test, have the computer serviced. If the test does not find the problem, but the problem persists nonetheless, go through the Troubleshooting Charts one by one. If the test ends in an error, note the error code and have the computer serviced. 140 IBM ThinkPad 380XD/385XD User's Guide

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Troubleshooting Charts
Message
Action
A
163
error appears and
then the
Date and Time
window appears.
.12.31
23:59:59
Month
Day
Hour
Month
Second
Year
1996
1996
Neither the date nor the time is set in the computer.
Set the date and time by typing or clicking on
or
to set the values; then
click on
OK
.
When both the power-on password and supervisor password are set, do the
following:
1. Power on the computer.
The password prompt appears after the error code.
2. Type the supervisor password, not the power-on password.
An error window appears.
3. Click on
OK
or press
Enter
.
4. Set the time and date in the next screen; then press
Enter
.
The system reboots.
Note:
If the power-on password is rejected, reset the power-on password using
Easy-Setup if you need to.
The power-on password
prompt
A power-on password or supervisor password is set.
Type the correct password
and press
Enter
to use the computer (see page 113).
If the power-on password is not accepted, a supervisor password might have
been set.
Type the supervisor password and press
Enter
.
If you still have a problem, have the computer serviced.
The hard disk password
prompt
A hard disk password is set.
Type the correct password and press
Enter
to use
the computer (see page 113).
If you still have a problem, have the computer serviced.
The “Test” submenu
Exit
Restart
Start
SystemBoard Memory
Display
HDD-1 FDD-1
Parallel
PCMCIA-1
PCMCIA-2
FDD-2
HDD-2
HDD-3
Serial
CDROM
DSP
Audio
Infrared
Select the
Start
icon and follow the instructions to test your system.
If you cannot complete the test, have the computer serviced.
If the test does not find the problem, but the problem persists nonetheless,
go through the Troubleshooting Charts one by one.
If the test ends in an error, note the error code and have the computer
serviced.
140
IBM ThinkPad 380XD/385XD User's Guide