Lenovo ThinkPad 385XD User's Guide for TP 380XD, TP 385XD - Page 164
Suspend or Hibernation Problems, Problem, Action
View all Lenovo ThinkPad 385XD manuals
Add to My Manuals
Save this manual to your list of manuals |
Page 164 highlights
Troubleshooting Charts Problem All or some keys on the external numeric keypad do not work. All or some keys on the external keyboard do not work. Action Make sure that the external numeric keypad is correctly connected to the computer. To use an external keyboard, you need to attach the keyboard/mouse connector to the computer. Make sure that: The keyboard/mouse connector is correctly connected to the computer. The keyboard connector is connected to the correct side of the keyboard/mouse connector. If these items are correct, disconnect the keyboard/mouse connector from the computer and make sure that the operation of the system keyboard is correct. If the system keyboard works, have the keyboard/mouse connector or the external keyboard serviced. Suspend or Hibernation Problems Problem The computer enters suspend mode automatically. The computer enters suspend mode immediately after POST (the suspend lamp turns on). Error 19 appears and the computer immediately turns off. The computer does not return from suspend mode, or the suspend lamp stays on and the computer does not work. Action The computer enters suspend mode automatically when the processor temperature reaches a certain level. This is not a defect. Make sure that: The battery pack is charged. The operating temperature is within the acceptable range. Refer to Appendix A. If these items are correct, have the computer serviced. The battery pack power is getting low. Connect the AC Adapter to the computer, or replace the battery pack with a fully charged one. The computer automatically enters suspend or hibernation mode when the battery power is empty. Do one of the following: Replace the battery pack with a fully charged one and then press Fn. Connect the AC Adapter to the computer; then press Fn. 144 IBM ThinkPad 380XD/385XD User's Guide