Lenovo ThinkPad 560 TP 560Z User's Guide that was provided with the system in - Page 138

External Monitor Problems, The Update Device Driver Wizard appears.

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Title: C79FPMST CreationDate: 06/22/98 12:26:52 Troubleshooting Charts External Monitor Problems Problem The external monitor is blank. You cannot set a higher resolution than the present one on your external monitor. Action Do the following: 1. Connect the external monitor to another computer to make sure it works. 2. Reconnect the external monitor to your computer. 3. Start the ThinkPad Configuration program. 4. Click on External Display ( ) or LCD + External Display ( toolbar in the ThinkPad Configuration. ) on the If nothing appears on the external monitor, have the computer serviced. Make sure that: The display driver is installed correctly by doing the following: 1. Click on Start. 2. Move the cursor to Settings and Control Panel. 3. Click on Control Panel, and then double-click on Display. 4. Select the Settings tab in the "Display Properties" window. 5. Click on the Advanced... button. 6. Click on the Adapter tab. Make sure that it shows "NeoMagic MagicGraph 128XD." If you are not sure that the display driver is installed correctly, reinstall it. An appropriate monitor type is selected by doing the following: 1. Click on Start. 2. Move the cursor to Settings and Control Panel. 3. Click on Control Panel, and then double-click on Display. 4. Select the Settings tab in the "Display Properties" window. 5. Click on the Advanced... button. 6. Click on the Monitor tab. 7. Click on the Change... button. The "Update Device Driver Wizard" appears. 8. Follow the instructions on the screen by selecting Display a list of all the drivers in a specific location, so you can select the driver you want, and then Show all hardware. 9. Select Manufacturers and Models for your monitor. 10. Click on OK to close the "Advanced Property" window. 11. Set Color and Screen area in the "Display Properties" window. 12. Click on the OK button. 124 IBM ThinkPad 560Z User's Reference

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Troubleshooting Charts
External Monitor Problems
Problem
Action
The external monitor is
blank.
Do the following:
1. Connect the external monitor to another computer to make sure it works.
2. Reconnect the external monitor to your computer.
3. Start the ThinkPad Configuration program.
4. Click on
External Display
(
) or
LCD + External Display
(
) on the
toolbar in the ThinkPad Configuration.
If nothing appears on the external monitor, have the computer serviced.
You cannot set a higher
resolution than the
present one on your
external monitor.
Make sure that:
The display driver is installed correctly by doing the following:
1. Click on
Start
.
2. Move the cursor to
Settings
and
Control Panel
.
3. Click on
Control Panel
, and then double-click on
Display
.
4. Select the
Settings
tab in the “Display Properties” window.
5. Click on the
Advanced...
button.
6. Click on the
Adapter
tab.
Make sure that it shows “NeoMagic
MagicGraph 128XD.”
If you are not sure that the display driver is installed correctly, reinstall it.
An appropriate monitor type is selected by doing the following:
1. Click on
Start
.
2. Move the cursor to
Settings
and
Control Panel
.
3. Click on
Control Panel
, and then double-click on
Display
.
4. Select the
Settings
tab in the “Display Properties” window.
5. Click on the
Advanced...
button.
6. Click on the
Monitor
tab.
7. Click on the
Change...
button.
The “Update Device Driver Wizard” appears.
8. Follow the instructions on the screen by selecting
Display a list of all
the drivers in a specific location, so you can select the driver you
want
, and then
Show all hardware
.
9. Select
Manufacturers
and
Models
for your monitor.
10. Click on
OK
to close the “Advanced Property” window.
11. Set
Color
and
Screen area
in the “Display Properties” window.
12. Click on the
OK
button.
124
IBM ThinkPad 560Z User's Reference
Title: C79FPMST CreationDate: 06/22/98 12:26:52