Lenovo ThinkPad 560 TP 560Z User's Guide that was provided with the system in - Page 159
Interactive Web-based, You can also choose to receive proactive e-mail
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Title: C79FPMST CreationDate: 06/22/98 12:26:52 Customer Support and Service Personalized Web-based PC support provides PC users easy access to online support, including a personalized IBM Web site tailored to their machine type, computing environment, and such individual interests as business applications or games. Once you set up a profile with IBM, you are thereafter greeted by name and presented targeted information selected specifically to meet your particular needs. For example, if you are a corporate ThinkPad user, you might receive information on Microsoft Windows NT and remote connectivity. You can also choose to receive proactive e-mail, alerting you to time-saving hints and tips and such product-specific updates as modem speed and BIOS files. Interactive Web-based forums are monitored around the clock by IBM specialists, complementing its support on all the major Internet service providers. You can set up your profile at: http://www.pc.ibm.com/support Chapter 5. Getting Service 145