Lenovo ThinkPad 701 Service Guide

Lenovo ThinkPad 701 Manual

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  • Lenovo ThinkPad 701 | Service Guide - Page 1
    ThinkPad W701 and W701ds Service and Troubleshooting Guide
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    site. To refer to them, go to http://www.lenovo.com/think/support, click Troubleshooting, and then click User's guides and manuals. First Edition (November 2009) © Copyright Lenovo 2009. LENOVO products, data, computer software, and services have been developed exclusively at private expense and are
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    computer problems . . 3 Diagnosing problems 3 Diagnosing problems using Lenovo ThinkVantage Toolbox (Lenovo System Toolbox 3 Diagnosing problems using PC-Doctor from the Rescue and Recovery workspace . . . 4 Chapter 3. Getting help and service. . . . 5 Getting help and service model information
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    iv ThinkPad W701 and W701ds Service and Troubleshooting Guide
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    and in the operating instructions, and review the information included in this document carefully. By carefully following the information contained in this document and provided with your product, you can help protect yourself from hazards and create a safer computer work environment. Note: This
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    that product until you can contact the product manufacturer for further instructions, or until you get a suitable replacement. Safety guidelines Always observe the following precautions to reduce the risk of injury and property damage. vi ThinkPad W701 and W701ds Service and Troubleshooting Guide
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    as notebook computers, utilize a rechargeable battery pack to provide system power when in portable mode. Batteries supplied by Lenovo for use with your product have been tested for compatibility and should only be replaced with approved parts. Never attempt to open or service any battery. Do not
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    comply with local ordinances or regulations. The battery pack should be stored at room temperature, charged to approximately 30 to 50% of capacity. We recommend that battery pack be charged about once per year to prevent overdischarge. viii ThinkPad W701 and W701ds Service and Troubleshooting Guide
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    disposed of. Do not: v Throw or immerse into water v Heat to more than 100°C (212°F) v Repair or disassemble Dispose of the battery as required by local ordinances or regulations. The following statement applies to users in the state of California, U.S.A. California Perchlorate Information: Products
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    outlet or receptacle before installing all other electrical cables connected to the computer. The power cord may be reconnected to the wall outlet or receptacle only after all other electrical cables have been connected to the computer. x ThinkPad W701 and W701ds Service and Troubleshooting Guide
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    report a gas leak in the vicinity of the leak. v Do not connect the telephone cable to the Ethernet connector. Laser compliance statement Some personal computer models are equipped from the factory with a CD or DVD drive. CD and DVD drives are also sold separately as options. CD and DVD drives are
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    normal operation, user maintenance, or servicing. When a CD or DVD drive is installed, note the following handling instructions. DANGER Use of controls, adjustments, radiation. There are no serviceable parts inside the CD or DVD drive. xii ThinkPad W701 and W701ds Service and Troubleshooting Guide
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    radiation when open. Do not stare into the beam, do not view directly with optical instruments, and avoid direct exposure to the beam. Save these instructions. Important safety information xiii
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    xiv ThinkPad W701 and W701ds Service and Troubleshooting Guide
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    pointer to All Programs, to Lenovo Services, and then to Lenovo System Toolbox. If the Lenovo ThinkVantage Toolbox (Lenovo System Toolbox) is not installed on your computer, go to http://www.lenovo.com/think/support, click Downloads and drivers, and follow the instructions on the screen. For more
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    2 ThinkPad W701 and W701ds Service and Troubleshooting Guide
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    " on page 4. Diagnosing problems using Lenovo ThinkVantage Toolbox (Lenovo System Toolbox) If your computer is not operating properly, you may be able to diagnose the problem by having Lenovo ThinkVantage Toolbox (Lenovo System Toolbox) test components of your computer. To start this program
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    and Recovery workspace opens. 3. Click Launch advanced Rescue and Recovery. 4. Click Diagnose hardware. For more information about PC-Doctor, see the Help for the program. 4 ThinkPad W701 and W701ds Service and Troubleshooting Guide
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    The address for the Personal Computing home page is http://www.lenovo.com/think. You can find support information for your ThinkPad Notebook at http://www.lenovo.com/think/support. Research this Web site to learn how to solve problems, find new ways to use your computer, and learn about options that
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    location are located in the "Worldwide telephone list" on page 7 section of this guide. Note: Telephone numbers are subject to change without notice. For the latest list of Customer Support Center telephone numbers and hours of operation, 6 ThinkPad W701 and W701ds Service and Troubleshooting Guide
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    apply at the time of service. To determine whether your computer is eligible for International Warranty Service and to view a list of the countries where service is available, go to http://www.lenovo.com/think/support, click Warranty, and follow the instructions on the screen. Worldwide telephone
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    (11) 3889-8986 Outside Sao Paulo region: 0800-701-4815 (Brazilian Portuguese) Brunei 801-1041 (English and service and support) (Danish) Dominican Republic 1-866-434-2080 (Spanish) Ecuador 1-800-426911 (Spanish) Egypt +202-35362525 8 ThinkPad W701 and W701ds Service and Troubleshooting Guide
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    +603 8315 6859 (DID) (English and Bahasa Indonesian) 01-881-1444 (Warranty service and support) (English) Givat Shmuel Service Center: +972-3-531-3900 (Hebrew and English) +39-800-820094 (Warranty service and support) (Italian) ThinkPad Products Toll Free: 0120-20-5550 International: +81-46-266-4716
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    222 (English) 001-800-220-1830 (Spanish) 8152-1550 (Warranty service and support) (Norwegian) 206-6047 001-866-434-2080 (Lenovo Customer Support Center- toll free) (Spanish) 0-800-50-866 (Spanish) 1800- 91-714-7983 0901-100-000 (Spanish) 10 ThinkPad W701 and W701ds Service and Troubleshooting Guide
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    English) 077-117-1040 (Warranty service and support) (Swedish) 0800-55-54-54 (Warranty service and support) (German, French, and (Turkish) 08705-500-900 (Standard warranty support) (English) 1-800-426-7378 (English) 000-411-005-6649 (Spanish) 0-800-100-2011 (Spanish) For Northern Area and Hanoi City
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    12 ThinkPad W701 and W701ds Service and Troubleshooting Guide
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    to your Lenovo hardware product, see Chapter 3, Warranty Information in the Safety and Warranty Guide . Machine Country or Region of Purchase Warranty period Type Types of Warranty Service 2500, 2541 US, Canada, Mexico, Brazil, Australia, and Japan Parts and Labor - 3 years 3 Battery pack and
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    instructions are shipped with your product and are available from Lenovo at any time upon request. CRUs that are easily installed by you are called Self-service CRUs, while Optional-service the product may result in your Service Provider 14 ThinkPad W701 and W701ds Service and Troubleshooting Guide
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    Service, the product will be returned to you at Lenovo expense, unless your Service Provider specifies otherwise. 5. Product Exchange Service Under Product Exchange Service, Lenovo para México Este Suplemento se considera parte integrante de la Garantía Limitada de Lenovo y será efectivo única y
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    : http://www.lenovo.com/mx/es/servicios Manufactured by one of the following, depending on the model: SCI Systems Lenovo Mexico S de RL de CV Av. Santa Fe 505, Piso 15 Col. Cruz Manca Cuajimalpa, México, DF CP 05349 Tel: 55-5000-8500 16 ThinkPad W701 and W701ds Service and Troubleshooting Guide
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    the power cord, the battery, and the hard drive. In some products, such components as memory, wireless cards, notebook keyboards, and palm rests with fingerprint reader and touchpad may also be CRUs. v Optional-service CRUs: these CRUs are isolated parts within the computer that are concealed by an
  • Lenovo ThinkPad 701 | Service Guide - Page 32
    Ultrabay™ device Digitizer pen Palm rest PCI Express Mini Card for wireless LAN/WiMAX Keyboard Numeric keypad Self-service CRUs X X X X X X X X X Optional-service CRUs X X X X Online Hardware Maintenance Manual X X X X X X X X X 18 ThinkPad W701 and W701ds Service and Troubleshooting Guide
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    the operation of any other product, program, or service. Lenovo may have patents or pending patent applications covering support applications where malfunction may result in injury or death to persons. The information contained in this document does not affect or change Lenovo product specifications
  • Lenovo ThinkPad 701 | Service Guide - Page 34
    the interference by one or more of the following measures: v Reorient or relocate the receiving antenna. v Increase the separation between the equipment and receiver. 20 ThinkPad W701 and W701ds Service and Troubleshooting Guide
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    . v Consult an authorized dealer or service representative for help. Lenovo is not responsible for any radio or to operate the equipment. This device complies with Part 15 of the FCC Rules. Operation is subject from other manufacturers. This product has been tested and found to comply with the limits
  • Lenovo ThinkPad 701 | Service Guide - Page 36
    , in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen - CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland) GmbH, Gropiusplatz 10, D-70563 Stuttgart. 22 ThinkPad W701 and W701ds Service and Troubleshooting Guide
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    potential effects of EEE on the environment and human health due to the presence of hazardous substances. For additional WEEE information go to: http://www.lenovo.com/lenovo/environment. Taiwan recycle statement ENERGY STAR model information Appendix C. Notices 23
  • Lenovo ThinkPad 701 | Service Guide - Page 38
    Support information system. The Wake on LAN® function is set to Enable when your Lenovo computer is shipped from the factory, and the setting remains valid even when the computer is in Sleep or Standby mode. If you do not need to have Wake on 24 ThinkPad W701 and W701ds Service and Troubleshooting
  • Lenovo ThinkPad 701 | Service Guide - Page 39
    the computer out of standby check box. 8. Click OK. Notice for Safety and Warranty information The latest Safety and Warranty Guide has been uploaded on the Web site. To refer to it, go to http://www.lenovo.com/think/support, click Troubleshooting, and then click User's guides and manuals. Notice
  • Lenovo ThinkPad 701 | Service Guide - Page 40
    26 ThinkPad W701 and W701ds Service and Troubleshooting Guide
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    following terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo® Rescue and Recovery® ThinkPad® ThinkVantage® TrackPoint® Ultrabay countries, or both. Other company, product, or service names may be trademarks or service marks of others. © Copyright Lenovo 2009 27
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    28 ThinkPad W701 and W701ds Service and Troubleshooting Guide
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ThinkPad W701 and W701ds
Service and Troubleshooting Guide