Lenovo ThinkPad A31p English - A30 Series Service and Troubleshooting Guide - Page 20
Troubleshooting, Diagnosing problems, Start, Programs, All Programs, PC-Doctor for Windows, Quick Test
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Solving computer problems Troubleshooting Access ThinkPad, your on-board help system, provides a full set of suggestions for troubleshooting. For access to that help system, press the ThinkPad button. This troubleshooting section deals only with problems that might prevent you from getting access to Access ThinkPad. Diagnosing problems If you have a problem with your computer, you can test it by using PC-Doctor® for Windows®. To run PC-Doctor for Windows, do as follows: 1. Click Start. 2. Move the cursor to Programs (in Windows XP, All Programs) and then to PC-Doctor for Windows. 3. Click PC-Doctor for Windows. 4. Choose either the Quick Test or the Standard Test. Attention Running the Quick Test set can take 10 minutes or longer. Make sure you have time to run the entire test; do not interrupt the test while it is running. The Quick Test set runs many tests of critical hardware components, but it does not run all of the diagnostic tests in PC-Doctor for Windows. If PC-Doctor for Windows reports that all of the tests in the Quick Test set have been run and that it has found no problems, consider running more of the tests. If you are preparing to contact IBM for support, be sure to print the test log so that you can rapidly provide information to the help technician. 10 ThinkPad® A30 Series Service and Troubleshooting Guide