Lenovo ThinkPad Edge E50 (English) Service and Troubleshooting Guide - Page 26

Types of Warranty Service, ThinkPad Edge 13, ThinkPad Edge 14 and Edge 15

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ThinkPad Edge 13" Machine Type 0217, 0221, 0250 Country or Region of Purchase Asia Pacific, US, Canada, Mexico, Australia, New Zealand, and Japan Other Warranty period Parts and Labor 1 year Battery pack - 1 year Parts and Labor 1 year Battery pack - 1 year Type of Warranty Service 3, 1 1 4, 1 1 ThinkPad Edge 14" and Edge 15" Machine Type Country or Region of Purchase 0199, 0301, 0302, Australia, New Zealand, 0319, 0578, 0579 and Japan Other Warranty period Parts and Labor 1 year Battery pack - 1 year Parts and Labor 1 year Battery pack - 1 year Types of Warranty Service 3, 1 1 4, 1 1 If required, your Service Provider will provide repair or exchange service depending on the type of warranty service specified for your product and the available service. Scheduling of service will depend upon the time of your call, parts availability, and other factors. Types of Warranty Service 1. Customer Replaceable Unit ("CRU") Service Under CRU Service, the Service Provider will ship CRUs to you at its cost for installation by you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. CRUs that are easily installed by you are called "Self-service CRUs". "Optional-service CRUs" are CRUs that may require some technical skill and tools. Installation of Self-service CRUs is your responsibility. You may request that a Service Provider install Optional-service CRUs under one of the other types of warranty service designated for your product. An optional service offering may be available for purchase from a Service Provider or Lenovo under which Self-service CRUs would 14 Service and Troubleshooting Guide

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ThinkPad Edge 13"
Machine Type
Country or Region of
Purchase
Warranty period
Type of Warranty
Service
Parts and Labor -
1 year
3, 1
Asia Pacific, US,
Canada, Mexico,
Australia, New Zealand,
and Japan
Battery pack - 1
year
1
Parts and Labor -
1 year
4, 1
0217, 0221, 0250
Other
Battery pack - 1
year
1
ThinkPad Edge 14" and Edge 15"
Machine Type
Country or Region of
Purchase
Warranty period
Types of Warranty
Service
Parts and Labor -
1 year
3, 1
Australia, New Zealand,
and Japan
Battery pack - 1
year
1
Parts and Labor -
1 year
4, 1
0199, 0301, 0302,
0319, 0578, 0579
Other
Battery pack - 1
year
1
If required, your Service Provider will provide repair or exchange service
depending on the type of warranty service specified for your product and the
available service. Scheduling of service will depend upon the time of your call,
parts availability, and other factors.
Types of Warranty Service
1. Customer Replaceable Unit (“CRU”) Service
Under CRU Service, the Service Provider will ship CRUs to you at its cost for
installation by you. CRU information and replacement instructions are shipped
with your product and are available from Lenovo at any time upon request. CRUs
that are easily installed by you are called “Self-service CRUs”. “Optional-service
CRUs” are CRUs that may require some technical skill and tools. Installation of
Self-service CRUs is your responsibility. You may request that a Service Provider
install Optional-service CRUs under one of the other types of warranty service
designated for your product. An optional service offering may be available for
purchase from a Service Provider or Lenovo under which Self-service CRUs would
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Service and Troubleshooting Guide