Lenovo ThinkPad T40 IBM System Information Center Administrator's Guide - Page 58
Contacting, System, Information, Center, technical, expert, Obtaining, support - price
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Contacting a System Information Center technical expert Technical assistance for the System Information Center is available through the System Information Center Web site. You can contact an System Information Center technical expert through the e-mail service provided on the System Information Center Web site. To access the Web site, go to: http://www3.ibm.com/pc/support/site.wss/document.do?Indocid=MIGR-56187 To obtain the telephone number for your country or region, complete the following steps: 1. Go to http://www.ibm.com/pc/support/ 2. Click Support phone list. 3. Click ThinkVantage Technologies. Obtaining support Charges for support for the System Information Center program apply in the following way: Server code installed on IBM or non-IBM computers All telephone support is provided on a fee-per-incident basis (regardless of the brand of computer on which the program is installed). Client code installed on IBM computers During the first 30 days after the program has been installed, IBM provides free telephone support. After this period, telephone support is provided on a fee-per-incident basis. Client code installed on non-IBM computers Telephone support is provided on a fee-per-incident basis. The prices associated with fee-based support vary depending on your geographic location. For more information, contact IBM. See "Contacting a System Information Center technical expert" on page 50 for more details. 50