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Lenovo ThinkPad X140e (English) User Guide - Page 128

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(the resolution and the refresh rate) that you have set. If it does not, set a display mode that the monitor supports. If it does support the display mode you have set, go to the setup menu for the monitor itself and adjust the settings there. Usually the external monitor has buttons for access to the setup menu. For details, see the documentation that comes with the monitor. Audio problems • Problem: Wave or MIDI sound does not play correctly. Solution: Make sure that the built-in audio device is configured correctly. 1. Open Control Panel and click Hardware and Sound. 2. Under Devices and Printers. click Device Manager. If you are prompted for an administrator password or confirmation, type the password or provide confirmation. 3. Double-click Sound, video and game controllers. 4. Make sure that the Realtek HD Audio driver is enabled and configured correctly. • Problem: Recordings made using the microphone input are not loud enough. Solution: Make sure that the Microphone Boost function is turned on and set by doing the following: 1. Open Control Panel and click Hardware and Sound. 2. Click Sound. 3. Click the Recording tab in the Sound window. 4. Select Microphone, and click the Properties button. 5. Click the Levels tab, and move the Microphone Boost slider upwards. 6. Click OK. Note: For details about controlling volume, refer to your Windows online help. • Problem: A volume or balance slider cannot be moved. Solution: The slider might be grayed out. This means that its position is fixed by the hardware and cannot be changed. • Problem: The volume sliders do not stay in place when some audio programs are used. Solution: It is normal for the sliders to change position when certain sound programs are used. The programs are aware of the settings in the Volume Mixer window and are allowed to change the settings themselves. An example is the Windows Media Player. Usually the program has sliders available to control the sound from within the program. • Problem: The balance slider cannot completely mute one channel. Solution: The control is designed to compensate for minor differences in balance and does not completely mute either channel. • Problem: There is no volume control for MIDI sound in the Volume Mixer window. Solution: Use the hardware volume control. This is because the built-in synthesizer software does not support the control. • Problem: The sound cannot be turned off completely even if you set the Master volume control at minimum. Solution: You still can hear some sound even though you have set the Master volume control at minimum. To turn off the sound completely, go to the Master volume control and select Mute speakers. 112 User Guide

Section	Page
Read this first	7
Important safety information	8
Conditions that require immediate action	9
Safety guidelines	9
Chapter 1. Product overview	17
Locating computer controls, connectors, and indicators	17
Front view	17
Right-side view	19
Left-side view	20
Bottom view	22
Status indicators	22
Locating important product information	25
Machine type and model label	25
FCC ID and IC Certification number label	25
Certificate of Authenticity label	26
Genuine Microsoft label	26
Features	27
Specifications	28
Operating environment	28
Lenovo programs	29
Accessing Lenovo programs on the Windows 7 operating system	29
Accessing Lenovo programs on the Windows 8 or Windows 8.1 operating system	31
Lenovo programs overview	31
Chapter 2. Using your computer	35
Registering your computer	35
Frequently asked questions	35
Special keys and buttons	37
Function key combinations	37
Windows key	40
Using the ThinkPad pointing device	40
Power management	42
Checking the battery status	42
Using the ac power adapter	43
Charging the battery	43
Maximizing the battery life	44
Managing the battery power	44
Power-saving modes	44
Handling the battery	45
Connecting to the network	47
Ethernet connections	47
Wireless connections	47
Presentations and multimedia	49
Changing display settings	49
Connecting a projector or an external monitor	50
Using dual displays	51
Using audio features	52
Using the camera	52
Using a flash media card	53
Inserting a flash media card	53
Removing a flash media card	54
Chapter 3. You and your computer	55
Accessibility and comfort	55
Ergonomic information	55
Comfort	56
Accessibility information	56
Traveling with your computer	57
Travel tips	57
Travel accessories	57
Chapter 4. Security	59
Attaching a mechanical lock	59
Using passwords	59
Passwords and sleep mode	59
Typing passwords	59
Power-on password	60
Hard disk passwords	60
Supervisor password	62
Hard disk security	64
Notice on deleting data from your hard disk drive or solid-state drive	64
Using firewalls	65
Protecting data against viruses	65
Chapter 5. Recovery overview	67
Recovery overview for the Windows 7 operating system	67
Creating and using a recovery media	67
Performing backup and recovery operations	68
Using the Rescue and Recovery workspace	69
Creating and using a rescue medium	70
Reinstalling preinstalled programs and device drivers	71
Solving recovery problems	71
Recovery overview for the Windows 8 and Windows 8.1 operating systems	72
Refreshing your computer	72
Resetting your computer to the factory default settings	72
Using the advanced startup options	73
Recovering your operating system if Windows 8 or Windows 8.1 fails to start	73
Creating and using recovery media	74
Chapter 6. Replacing devices	77
Static electricity prevention	77
Replacing the battery	77
Replacing the hard disk drive or solid-state drive	79
Replacing a PCI Express Mini Card for wireless LAN connection	82
Replacing a memory module	84
Replacing the keyboard	87
Replacing the backup battery	92
Chapter 7. Advanced configuration	95
Installing a new operating system	95
Installing the Windows 7 operating system	95
Installing the Windows 8 or Windows 8.1 operating system	96
Installing device drivers	97
Using the ThinkPad Setup program	97
Main menu	98
Config menu	98
Date/Time menu	101
Security menu	102
Startup menu	106
Restart menu	108
Updating your system UEFI BIOS	109
Using system management	109
System management	109
Setting management features	110
Chapter 8. Preventing problems	111
General tips for preventing problems	111
Making sure device drivers are current	112
Taking care of your computer	113
Cleaning the cover of your computer	114
Chapter 9. Troubleshooting computer problems	117
Diagnosing problems	117
Troubleshooting	117
Computer stops responding	117
Spills on the keyboard	118
Error messages	118
Errors without messages	120
Beep errors	121
Memory module problems	121
Networking problems	122
Problems with the keyboard and other pointing devices	123
Problems with the display and multimedia devices	124
Battery and power problems	129
Problems with drives and other storage devices	132
A software problem	132
Problems with ports and connectors	133
Chapter 10. Getting support	135
Before you contact Lenovo	135
Getting help and service	135
Using diagnostic programs	136
Lenovo Support Web site	136
Calling Lenovo	136
Finding ThinkPad options	137
Purchasing additional services	137
Appendix A. Regulatory information	139
Wireless related information	139
Location of the UltraConnect wireless antennas	140
Locating wireless regulatory notices	140
Export classification notice	141
Electronic emission notices	141
Federal Communications Commission Declaration of Conformity	141
Industry Canada Class B emission compliance statement	141
European Union - Compliance to the Electromagnetic Compatibility Directive	141
German Class B compliance statement	142
Korea Class B compliance statement	142
Japan VCCI Class B compliance statement	143
Japan compliance statement for products which connect to the power mains with rated current less than or equal to 20 A per phase	143
Lenovo product service information for Taiwan	143
Eurasian compliance mark	143
Appendix B. WEEE and recycling statements	145
Important WEEE Information	145
Recycling information for Japan	145
Battery recycling information for Brazil	146
Battery recycling information for Taiwan	146
Battery recycling information for the European Union	147
Battery recycling information for the United States and Canada	147
Appendix C. ENERGY STAR model information	149
Appendix D. Restriction of Hazardous Substances Directive (RoHS)	151
European Union RoHS	151
China RoHS	151
Turkish RoHS	151
Ukraine RoHS	152
India RoHS	152
Appendix E. Notices	153

Match case Limit results 1 per page

(the resolution and the refresh rate) that you have set. If it does not, set a display mode that the monitor

supports. If it does support the display mode you have set, go to the setup menu for the monitor itself

and adjust the settings there. Usually the external monitor has buttons for access to the setup menu. For

details, see the documentation that comes with the monitor.

Audio problems

•

Problem

: Wave or MIDI sound does not play correctly.

Solution

: Make sure that the built-in audio device is conﬁgured correctly.

1. Open Control Panel and click

Hardware and Sound

2. Under

Devices and Printers

. click

Device Manager

. If you are prompted for an administrator

password or conﬁrmation, type the password or provide conﬁrmation.

3. Double-click

Sound, video and game controllers

4. Make sure that the Realtek HD Audio driver is enabled and conﬁgured correctly.

•

Problem

: Recordings made using the microphone input are not loud enough.

Solution

: Make sure that the Microphone Boost function is turned on and set by doing the following:

1. Open Control Panel and click

Hardware and Sound

2. Click

Sound

3. Click the

Recording

tab in the Sound window.

4. Select

Microphone

, and click the

Properties

button.

5. Click the

Levels

tab, and move the Microphone Boost slider upwards.

6. Click

Note:

For details about controlling volume, refer to your Windows online help.

•

Problem

: A volume or balance slider cannot be moved.

Solution

: The slider might be grayed out. This means that its position is ﬁxed by the hardware and

cannot be changed.

•

Problem

: The volume sliders do not stay in place when some audio programs are used.

Solution

: It is normal for the sliders to change position when certain sound programs are used. The

programs are aware of the settings in the Volume Mixer window and are allowed to change the settings

themselves. An example is the Windows Media Player. Usually the program has sliders available to

control the sound from within the program.

•

Problem

: The balance slider cannot completely mute one channel.

Solution

: The control is designed to compensate for minor differences in balance and does not

completely mute either channel.

•

Problem

: There is no volume control for MIDI sound in the Volume Mixer window.

Solution

: Use the hardware volume control. This is because the built-in synthesizer software does

not support the control.

•

Problem

: The sound cannot be turned off completely even if you set the Master volume control at

minimum.

Solution

: You still can hear some sound even though you have set the Master volume control at minimum.

To turn off the sound completely, go to the Master volume control and select

Mutespeakers

112

User Guide