Lenovo ThinkPad X230 Hardware Maintenance Manual - Page 23

Important service information, Strategy for replacing FRUs - drivers

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Chapter 2. Important service information This chapter presents the following important service information that applies to all machine types supported by this manual: • "Strategy for replacing FRUs" on page 17 - "Strategy for replacing a hard disk drive" on page 18 - "Important notice for replacing a system board" on page 18 - "How to use error message" on page 18 • "Strategy for replacing FRUs for CTO, CMV, and GAV" on page 19 - "Product definition" on page 19 - "FRU identification for CTO, CMV, and GAV products" on page 19 Important: • If the computer is equipped with both a hard disk drive and an mSATA solid-state drive, do not use the mSATA solid-state drive as a bootable device. The mSATA solid-state drive is designed and developed for "cache" function purpose only. • Advise customers to contact the Lenovo® Customer Support Center if they need any assistance in obtaining or installing any software fixes, drivers, and UEFI BIOS downloads. Telephone numbers for Lenovo Support are available at: http://www.lenovo.com/support/phone • System disassembly and reassembly videos that show the FRU removal or replacement procedures for the Lenovo authorized service technicians are available at: http://www.lenovoservicetraining.com/ion/ Strategy for replacing FRUs Before replacing parts: Ensure that all software fixes, drivers, and UEFI BIOS downloads are installed before you replace any FRUs listed in this manual. After a system board is replaced, ensure that the latest UEFI BIOS is loaded to the system board before you complete the service action. To download and install software fixes, drivers, and UEFI BIOS, do the following: 1. Go to http://www.lenovo.com/support. 2. Click Download Drivers & Software and then follow the instructions on the screen to reach the Download Drivers and Software page. 3. Follow the instructions on the screen to download and install the necessary software. Use the following strategy to prevent unnecessary expense for replacing and servicing FRUs: • If you are instructed to replace a FRU but the replacement does not correct the problem, reinstall the original FRU before you continue. • Some computers have both a processor board and a system board. If you are instructed to replace either the processor board or the system board, and replacing one of them does not correct the problem, reinstall that board, and then replace the other one. • If an adapter or a device consists of more than one FRU, any of the FRUs might be the cause of the error. Before replacing the adapter or device, remove the FRUs, one by one, to see if the symptoms change. Replace only the FRU that changed the symptoms. © Copyright Lenovo 2012 17

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Chapter 2.
Important service information
This chapter presents the following important service information that applies to all machine types supported
by this manual:
•
“Strategy for replacing FRUs” on page 17
–
“Strategy for replacing a hard disk drive” on page 18
–
“Important notice for replacing a system board” on page 18
–
“How to use error message” on page 18
•
“Strategy for replacing FRUs for CTO, CMV, and GAV” on page 19
–
“Product definition” on page 19
–
“FRU identification for CTO, CMV, and GAV products” on page 19
Important:
•
If the computer is equipped with both a hard disk drive and an mSATA solid-state drive, do not use the
mSATA solid-state drive as a bootable device. The mSATA solid-state drive is designed and developed for
“cache” function purpose only.
•
Advise customers to contact the Lenovo
®
Customer Support Center if they need any assistance in
obtaining or installing any software fixes, drivers, and UEFI BIOS downloads. Telephone numbers for
Lenovo Support are available at:
•
System disassembly and reassembly videos that show the FRU removal or replacement procedures for
the Lenovo authorized service technicians are available at:
Strategy for replacing FRUs
Before replacing parts:
Ensure that all software fixes, drivers, and UEFI BIOS downloads are installed before you replace any
FRUs listed in this manual.
After a system board is replaced, ensure that the latest UEFI BIOS is loaded to the system board before you
complete the service action.
To download and install software fixes, drivers, and UEFI BIOS, do the following:
2. Click
Download Drivers & Software
and then follow the instructions on the screen to reach the
Download Drivers and Software page.
3. Follow the instructions on the screen to download and install the necessary software.
Use the following strategy to prevent unnecessary expense for replacing and servicing FRUs:
•
If you are instructed to replace a FRU but the replacement does not correct the problem, reinstall the
original FRU before you continue.
•
Some computers have both a processor board and a system board. If you are instructed to replace either
the processor board or the system board, and replacing one of them does not correct the problem,
reinstall that board, and then replace the other one.
•
If an adapter or a device consists of more than one FRU, any of the FRUs might be the cause of the error.
Before replacing the adapter or device, remove the FRUs, one by one, to see if the symptoms change.
Replace only the FRU that changed the symptoms.
© Copyright Lenovo 2012
17