Lenovo ThinkServer RD120 ThinkServer Warranty and Support
Lenovo ThinkServer RD120 Manual
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- Lenovo ThinkServer RD120 | ThinkServer Warranty and Support - Page 1
ThinkServer Warranty and Support Information - Lenovo ThinkServer RD120 | ThinkServer Warranty and Support - Page 2
- Lenovo ThinkServer RD120 | ThinkServer Warranty and Support - Page 3
Warranty and Support Information - Lenovo ThinkServer RD120 | ThinkServer Warranty and Support - Page 4
it supports, be sure to read the general information in Chapter 3, "Notices," on page 25. First Edition (September 2008) © Copyright Lenovo 2005, 2008. Portions © Copyright International Business Machines Corporation 2005. All rights reserved. LENOVO products, data, computer software, and services - Lenovo ThinkServer RD120 | ThinkServer Warranty and Support - Page 5
Contents Chapter 1. Information resources 1 www.lenovo.com 1 Help and service 1 Documentation and diagnostic programs 1 Before you call 2 Calling for service 2 Lenovo product service information for Taiwan 7 Chapter 2. Lenovo Limited Warranty 9 Warranty Information 14 Suplemento de Garantía - Lenovo ThinkServer RD120 | ThinkServer Warranty and Support - Page 6
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the latest device drivers and software updates for your server model v Access the online manuals v Access the Lenovo Statement of Limited Warranty v Access troubleshooting and support information for your server model and other supported products v Find the service and support phone number for - Lenovo ThinkServer RD120 | ThinkServer Warranty and Support - Page 8
are turned on. v Use the troubleshooting information in your system documentation available on the ThinkServer Documentation DVD that comes with your system. v Go to the Lenovo support Web site at http://www.lenovo.com/support to check for updated information, new device drivers, and hints and tips - Lenovo ThinkServer RD120 | ThinkServer Warranty and Support - Page 9
the nearest Lenovo Business Partner 0810-999-4262 (Spanish) 131-426 (English) Up and running support: 01-24592-5901 Warranty service and support: 01-211-454-610 (German) Up and running support: 02-210-9820 (Dutch) Up and running support: 02-210-9800 (French) Warranty service and support: 02-225 - Lenovo ThinkServer RD120 | ThinkServer Warranty and Support - Page 10
, English, Mandarin) 1-800-912-3021 (Spanish) 0-800-011-1029 (Spanish) 0800-0426 +357-22-841100 +420-2-7213-1316 Up and running support: 4520-8200 Warranty service and support: 7010-5150 (Danish) 1-866-434-2080 (Spanish) 1-800-426911 (Spanish) 800-6264 (Spanish) +372 6776793 +372 66 00 800 Up and - Lenovo ThinkServer RD120 | ThinkServer Warranty and Support - Page 11
-2080 (Spanish) +44 (0)1475-555-055 +31-20-514-5770 (Dutch) 0800-733-222 (English) 001-800-220-1830 (Spanish) Up and running support: 6681-1100 Warranty service and support: 8152-1550 (Norwegian) 001-866-434-2080 (Toll Free) 206-6047 (Spanish) 0-800-50-866 (Spanish) 1800-1888-1426 (English) 63-2-995 - Lenovo ThinkServer RD120 | ThinkServer Warranty and Support - Page 12
84-4-843-6675 For southern area and Ho Chi Minh City: 84-8-829-5160 (English, Vietnamese) Refer to the Chapter 2, "Lenovo Limited Warranty," on page 9 for a complete explanation of warranty terms. You must retain your proof of purchase to obtain warranty service. 6 Warranty and Support Information - Lenovo ThinkServer RD120 | ThinkServer Warranty and Support - Page 13
Lenovo product service information for Taiwan Chapter 1. Information resources 7 - Lenovo ThinkServer RD120 | ThinkServer Warranty and Support - Page 14
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is available at www.lenovo.com/ support/phone. Warranty service may not be available in all locations and may differ from location to location. Charges may apply outside a Service Provider's normal service area. Contact a local Service Provider for location-specific information. © Lenovo 2005, 2008 - Lenovo ThinkServer RD120 | ThinkServer Warranty and Support - Page 16
your Service Provider will ship the CRU to you for you to install. If your problem cannot be to Lenovo for a refund of your purchase price. Replacement of a Product or Part When the warranty service involves , alterations, and attachments not under warranty service; 2. ensure that the product or part - Lenovo ThinkServer RD120 | ThinkServer Warranty and Support - Page 17
by you; v damage caused by a non-authorized service provider; v failure of, or damage caused by, any third party products, including those that Lenovo may provide or integrate into the Lenovo product at your request; and v any technical or other support, such as assistance with ″how-to″ questions - Lenovo ThinkServer RD120 | ThinkServer Warranty and Support - Page 18
is: 1) in your Service Provider's possession; or 2) in transit in those cases where the Service Provider is responsible for the transportation. Neither Lenovo nor your Service Provider is responsible for any with the Arbitration Rules of Singapore International 12 Warranty and Support Information - Lenovo ThinkServer RD120 | ThinkServer Warranty and Support - Page 19
in such proceedings. Other Rights THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY HAVE OTHER RIGHTS WHICH Lenovo at the following address: EMEA Service Organisation, Lenovo (International) B.V., Floor 2, Einsteinova 21, 851 01, Bratislava, Slovakia. Service under this warranty for Lenovo - Lenovo ThinkServer RD120 | ThinkServer Warranty and Support - Page 20
East, Africa, New Zealand, Australia, India, Singapore, Malaysia, Indonesia, Philippines, Vietnam, Brunei, Sri Lanka, Bangladesh, Thailand, Japan, Korea, China (Hong Kong S.A.R.), Taiwan Type of Warranty Service 1 and 2 1 and 2 14 Warranty and Support Information - Lenovo ThinkServer RD120 | ThinkServer Warranty and Support - Page 21
East, Africa, New Zealand, Australia, India, Singapore, Malaysia, Indonesia, Philippines, Vietnam, Brunei, Sri Lanka, Bangladesh, Thailand, Japan, Korea, China (Hong Kong S.A.R.), Taiwan Type of Warranty Service 1 and 2 1 and 2 1 and 2 Chapter 2. Lenovo Limited Warranty 15 - Lenovo ThinkServer RD120 | ThinkServer Warranty and Support - Page 22
East, Africa, New Zealand, Australia, India, Singapore, Malaysia, Indonesia, Philippines, Vietnam, Brunei, Sri Lanka, Bangladesh, Thailand, Japan, Korea, China (Hong Kong S.A.R.), Taiwan Type of Warranty Service 1 and 2 1 and 2 1 and 2 16 Warranty and Support Information - Lenovo ThinkServer RD120 | ThinkServer Warranty and Support - Page 23
East, Africa, New Zealand, Australia, India, Singapore, Malaysia, Indonesia, Philippines, Vietnam, Brunei, Sri Lanka, Bangladesh, Thailand, Japan, Korea, China (Hong Kong S.A.R.), Taiwan Type of Warranty Service 1 and 2 1 and 2 1 and 2 Chapter 2. Lenovo Limited Warranty 17 - Lenovo ThinkServer RD120 | ThinkServer Warranty and Support - Page 24
East, Africa, New Zealand, Australia, India, Singapore, Malaysia, Indonesia, Philippines, Vietnam, Brunei, Sri Lanka, Bangladesh, Thailand, Japan, Korea, China (Hong Kong S.A.R.), Taiwan Type of Warranty Service 1 and 2 1 and 2 1 and 2 18 Warranty and Support Information - Lenovo ThinkServer RD120 | ThinkServer Warranty and Support - Page 25
East, Africa, New Zealand, Australia, India, Singapore, Malaysia, Indonesia, Philippines, Vietnam, Brunei, Sri Lanka, Bangladesh, Thailand, Japan, Korea, China (Hong Kong S.A.R.), Taiwan Type of Warranty Service 1 and 2 1 and 2 1 and 2 Chapter 2. Lenovo Limited Warranty 19 - Lenovo ThinkServer RD120 | ThinkServer Warranty and Support - Page 26
Product Type 6445 6446 6447 Country or Region of Purchase Warranty Period United States, Parts and labor - 1 , Brunei, Sri Lanka, Bangladesh, Thailand, Japan, Korea, China (Hong Kong S.A.R.), Taiwan Type of Warranty Service 1 and 2 1 and 2 1 and 2 20 Warranty and Support Information - Lenovo ThinkServer RD120 | ThinkServer Warranty and Support - Page 27
you for installation by you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. CRUs that are easily installed by you are called Self-service CRUs, while Optional-service CRUs may require some technical skill and tools - Lenovo ThinkServer RD120 | ThinkServer Warranty and Support - Page 28
Service, the product will be returned to you at Lenovo's expense, unless your Service Provider specifies otherwise. 5. Product Exchange Service Under Product Exchange Service, Lenovo Lenovo. Transportation charges, both ways, are paid by Lenovo the replacement product if Lenovo does not receive the - Lenovo ThinkServer RD120 | ThinkServer Warranty and Support - Page 29
envío del producto y la dirección de envío. Para obtener una lista de los Centros de servicio autorizados, por favor, visite:: http://www.lenovo.com/mx/es/servicios Manufactured by: Lenovo Centro Tecnológico S de RL de CV Av. De la Solidaridad Iberoamericana No. 7020 Col. Club de Golf Atlas El Salto - Lenovo ThinkServer RD120 | ThinkServer Warranty and Support - Page 30
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the operation of any other product, program, or service. Lenovo may have patents or pending patent applications covering support applications where malfunction may result in injury or death to persons. The information contained in this document does not affect or change Lenovo product specifications - Lenovo ThinkServer RD120 | ThinkServer Warranty and Support - Page 32
. Actual results may vary. Users of this document should verify the applicable data for their specific environment. Trademarks Lenovo, the Lenovo logo, and ThinkServer are trademarks of Lenovo in the United States, other countries, or both. IBM is a trademark of International Business Machines - Lenovo ThinkServer RD120 | ThinkServer Warranty and Support - Page 33
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Part Number: 46U0840 Printed in USA (1P) P/N: 46U0840
ThinkServer Warranty and Support Information