Lenovo ThinkServer RD120 ThinkServer Warranty and Support - Page 9
Hardware, repair, Engineering, Change, management - drivers
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Hardware repair If the problem is caused by hardware under warranty, trained service personnel are available to provide the applicable level of service. Engineering Change management Changes might be required after a product has been sold. Lenovo will make selected Engineering Changes (ECs) available that apply to your hardware. These items are not covered by the warranty: v Replacement or use of parts not manufactured for or by Lenovo or non-warranted Lenovo parts v Identification of software problem sources v Configuration of BIOS as part of an installation or upgrade v Changes, modifications, or upgrades to devices drivers v Installation and maintenance of network operating systems v Installation and maintenance of application programs The most current list of telephone numbers for support is available on the Lenovo Support Web site (www.lenovo.com/support). Country or Region Africa Argentina Australia Austria Belgium Bolivia Brazil Canada Chile Telephone Number Africa: +44 (0)1475-555-055 South Africa: +27-11-3028888 and 0800110756 Central Africa: Contact the nearest Lenovo Business Partner 0810-999-4262 (Spanish) 131-426 (English) Up and running support: 01-24592-5901 Warranty service and support: 01-211-454-610 (German) Up and running support: 02-210-9820 (Dutch) Up and running support: 02-210-9800 (French) Warranty service and support: 02-225-3611 (Dutch, French) 0800-10-0189 (Spanish) 0800 728 4831 (Brazilian Portuguese) Toronto: 416-383-3344 Outside Toronto: 1-800-565-3344 (English, French) 800-361-213 Toll Free: 800-442-488 (Spanish) Chapter 1. Information resources 3
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