Lenovo ThinkServer RD210 (English) Warranty and Support Information - Page 8

service, Before, Calling

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specifications, software configuration information, parts listings, component replace and repair procedures, and diagnostic information. If you suspect a software problem, see the documentation, including README files and online help, that comes with the operating system or application program. Lenovo maintains pages on the World Wide Web where you can get the latest technical information and download device drivers and updates. To access these pages, go to http://www.lenovo.com/support and follow the instructions. Help and service This section contains information about calling for help and service. Before you call Before you call, take the following steps to try to solve the problem yourself: v Check all cables to make sure that they are connected. v Check the power switches to make sure that the system and any optional devices are turned on. v Use the troubleshooting information in your system documentation available on the ThinkServer Documentation DVD that comes with your system. v Go to the Lenovo support Web site at http://www.lenovo.com/support to check for updated information, new device drivers, and hints and tips. v Have the following information available: - Machine type and model - Serial numbers of your hardware products - Description of the problem - Exact wording of any error messages - Hardware and software configuration information Calling for service During the warranty period, you can get help and information by telephone through the Customer Support Center. These services are available during the warranty period: Problem determination Trained personnel are available to assist you with determining a hardware problem and deciding what action is necessary to fix the problem. 2 Warranty and Support Information

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specifications,
software
configuration
information,
parts
listings,
component
replace
and
repair
procedures,
and
diagnostic
information.
If
you
suspect
a
software
problem,
see
the
documentation,
including
README
files
and
online
help,
that
comes
with
the
operating
system
or
application
program.
Lenovo
maintains
pages
on
the
World
Wide
Web
where
you
can
get
the
latest
technical
information
and
download
device
drivers
and
updates.
To
access
these
pages,
go
to
and
follow
the
instructions.
Help
and
service
This
section
contains
information
about
calling
for
help
and
service.
Before
you
call
Before
you
call,
take
the
following
steps
to
try
to
solve
the
problem
yourself:
v
Check
all
cables
to
make
sure
that
they
are
connected.
v
Check
the
power
switches
to
make
sure
that
the
system
and
any
optional
devices
are
turned
on.
v
Use
the
troubleshooting
information
in
your
system
documentation
available
on
the
ThinkServer
Documentation
DVD
that
comes
with
your
system.
v
Go
to
the
Lenovo
support
Web
site
at
to
check
for
updated
information,
new
device
drivers,
and
hints
and
tips.
v
Have
the
following
information
available:
–
Machine
type
and
model
–
Serial
numbers
of
your
hardware
products
–
Description
of
the
problem
–
Exact
wording
of
any
error
messages
–
Hardware
and
software
configuration
information
Calling
for
service
During
the
warranty
period,
you
can
get
help
and
information
by
telephone
through
the
Customer
Support
Center.
These
services
are
available
during
the
warranty
period:
Problem
determination
Trained
personnel
are
available
to
assist
you
with
determining
a
hardware
problem
and
deciding
what
action
is
necessary
to
fix
the
problem.
2
Warranty
and
Support
Information