Lenovo ThinkServer RD210 (English) Warranty and Support Information - Page 9

Hardware, repair, Engineering, Change, management

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Hardware repair If the problem is caused by hardware under warranty, trained service personnel are available to provide the applicable level of service. Engineering Change management Changes might be required after a product has been sold. Lenovo will make selected Engineering Changes (ECs) available that apply to your hardware. These items are not covered by the warranty: v Replacement or use of parts not manufactured for or by Lenovo or non-warranted Lenovo parts v Identification of software problem sources v Configuration of BIOS as part of an installation or upgrade v Changes, modifications, or upgrades to devices drivers v Installation and maintenance of network operating systems v Installation and maintenance of application programs The most current list of telephone numbers for support is available on the Lenovo Support Web site (www.lenovo.com/support). Country or Region Africa Argentina Australia Austria Belgium Bolivia Brazil Canada Chile China (Hong Kong S.A.R.) Telephone Number Africa: +44 (0)1475-555-055 South Africa: +27-11-3028888 and 0800110756 Central Africa: Contact the nearest Lenovo Business Partner 0810-666-0011 (Spanish) 1300-880-917 (English) 01-211-454-610 (German) 02-225-3611 (Dutch, French) 0800-10-0189 (Spanish) Calls made from within the Sao Paulo region (11) 3889-8986 Calls made from outside the Sao Paulo region 0800-701-4815 1-800-426-7378 (English, French) 800-361-213 Toll Free: 1-888-800-442-488 (Spanish) 8205-0333 (Cantonese, English, Mandarin) Chapter 1. Information resources 3

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Hardware
repair
If
the
problem
is
caused
by
hardware
under
warranty,
trained
service
personnel
are
available
to
provide
the
applicable
level
of
service.
Engineering
Change
management
Changes
might
be
required
after
a
product
has
been
sold.
Lenovo
will
make
selected
Engineering
Changes
(ECs)
available
that
apply
to
your
hardware.
These
items
are
not
covered
by
the
warranty:
v
Replacement
or
use
of
parts
not
manufactured
for
or
by
Lenovo
or
non-warranted
Lenovo
parts
v
Identification
of
software
problem
sources
v
Configuration
of
BIOS
as
part
of
an
installation
or
upgrade
v
Changes,
modifications,
or
upgrades
to
devices
drivers
v
Installation
and
maintenance
of
network
operating
systems
v
Installation
and
maintenance
of
application
programs
The
most
current
list
of
telephone
numbers
for
support
is
available
on
the
Lenovo
Support
Web
site
(www.lenovo.com/support).
Country
or
Region
Telephone
Number
Africa
Africa:
+44
(0)1475-555-055
South
Africa:
+27-11-3028888
and
0800110756
Central
Africa:
Contact
the
nearest
Lenovo
Business
Partner
Argentina
0810-666-0011
(Spanish)
Australia
1300-880-917
(English)
Austria
01-211-454-610
(German)
Belgium
02-225-3611
(Dutch,
French)
Bolivia
0800-10-0189
(Spanish)
Brazil
Calls
made
from
within
the
Sao
Paulo
region
(11)
3889-8986
Calls
made
from
outside
the
Sao
Paulo
region
0800-701-4815
Canada
1-800-426-7378
(English,
French)
Chile
800-361-213
Toll
Free:
1-888-800-442-488
(Spanish)
China
(Hong
Kong
S.A.R.)
8205-0333
(Cantonese,
English,
Mandarin)
Chapter
1.
Information
resources
3