Lenovo ThinkServer TD350 (English) User Guide and Hardware Maintenance Manual - Page 189

Using other services, Purchasing additional services, warrantyservice., Websiteat

Page 189 highlights

The warranty does not cover the following: • Replacement or use of parts not manufactured for or by Lenovo or non-warranted Lenovo parts • Identification of software problem sources • Configuration of the UEFI BIOS as part of an installation or upgrade • Changes, modifications, or upgrades to device drivers • Installation and maintenance of network operating systems (NOS) • Installation and maintenance of application programs For the warranty type and duration for your product, refer to the Safety, Warranty, and Support Information on the documentation DVD that comes with your server. You must retain your proof of purchase to obtain warranty service. For warranty service, consult the worldwide Lenovo Support telephone list. Telephone numbers are subject to change without notice. The most up-to-date telephone list for Lenovo Support is always available on the Web site at http://www.lenovo.com/support/phone. If the telephone number for your country or region is not listed, contact your Lenovo reseller or Lenovo marketing representative. Using other services If you travel with a Lenovo notebook computer or relocate your computer to a country where your desktop, notebook, or server machine type is sold, your computer might be eligible for International Warranty Service, which automatically entitles you to obtain warranty service throughout the warranty period. Service will be performed by service providers authorized to perform warranty service. Service methods and procedures vary by country, and some services might not be available in all countries. International Warranty Service is delivered through the method of service (such as depot, carry-in, or on-site service) that is provided in the servicing country. Service centers in certain countries might not be able to service all models of a particular machine type. In some countries, fees and restrictions might apply at the time of service. To determine whether your computer is eligible for International Warranty Service and to view a list of countries where service is available, go to http://www.lenovo.com/support, click Warranty, and follow the instructions on the screen. For technical assistance with the installation of or questions related to Service Packs for your installed Windows product, refer to the Microsoft Product Support Services Web site at http://support.microsoft.com/directory or you can contact the Customer Support Center. Some fees might apply. Purchasing additional services During and after the warranty period, you can purchase additional services, such as support for hardware, operating systems, and application programs; network setup and configuration services; upgraded or extended hardware repair services; and custom installation services. Service availability and service names might vary by country or region. For more information about these services, go to the Lenovo Web site at: http://www.lenovo.com Chapter 8. Getting information, help, and service 175

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Thewarrantydoesnotcoverthefollowing:
•ReplacementoruseofpartsnotmanufacturedfororbyLenovoornon-warrantedLenovoparts
• Identification of software problem sources
•ConfigurationoftheUEFIBIOSaspartofaninstallationorupgrade
•Changes,modifications,orupgradestodevicedrivers
•Installationandmaintenanceofnetworkoperatingsystems(NOS)
•Installationandmaintenanceofapplicationprograms
Forthewarrantytypeanddurationforyourproduct,refertothe
Safety,Warranty,andSupportInformation
onthedocumentationDVDthatcomeswithyourserver.Youmustretainyourproofofpurchasetoobtain
warrantyservice.
Forwarrantyservice,consulttheworldwideLenovoSupporttelephonelist.Telephonenumbersaresubject
tochangewithoutnotice.Themostup-to-datetelephonelistforLenovoSupportisalwaysavailableonthe
listed,contactyourLenovoresellerorLenovomarketingrepresentative.
Using other services
IfyoutravelwithaLenovonotebookcomputerorrelocateyourcomputertoacountrywhereyourdesktop,
notebook,orservermachinetypeissold,yourcomputermightbeeligibleforInternationalWarrantyService,
whichautomaticallyentitlesyoutoobtainwarrantyservicethroughoutthewarrantyperiod.Servicewillbe
performedbyserviceprovidersauthorizedtoperformwarrantyservice.
Servicemethodsandproceduresvarybycountry,andsomeservicesmightnotbeavailableinallcountries.
InternationalWarrantyServiceisdeliveredthroughthemethodofservice(suchasdepot,carry-in,or
on-siteservice)thatisprovidedintheservicingcountry.Servicecentersincertaincountriesmightnotbe
abletoserviceallmodelsofaparticularmachinetype.Insomecountries,feesandrestrictionsmight
applyatthetimeofservice.
TodeterminewhetheryourcomputeriseligibleforInternationalWarrantyServiceandtoviewalistof
countrieswhereserviceisavailable,gotohttp://www.lenovo.com/support,click
Warranty
,andfollow
theinstructionsonthescreen.
FortechnicalassistancewiththeinstallationoforquestionsrelatedtoServicePacksfor
yourinstalledWindowsproduct,refertotheMicrosoftProductSupportServicesWebsiteat
apply.
Purchasing additional services
Duringandafterthewarrantyperiod,youcanpurchaseadditionalservices,suchassupportforhardware,
operatingsystems,andapplicationprograms;networksetupandconfigurationservices;upgradedor
extendedhardwarerepairservices;andcustominstallationservices.Serviceavailabilityandservicenames
mightvarybycountryorregion.Formoreinformationabouttheseservices,gototheLenovoWebsiteat:
Chapter 8
.
Getting information, help, and service
175