Lenovo ThinkVision E2323s 23-inch FHD WLED Backlit LCD Monitor ThinkVision E23 - Page 21

Troubleshooting If you have a problem setting up or using your monitor, you might be able to solve it yourself. Before calling your dealer or Lenovo, try the suggested actions that are appropriate to your problem. Table 3-2. Troubleshooting Problem Possible cause Suggested action Reference The words "Out The system is set to a of Range" are display mode which is shown on the not supported by the screen, and the monitor power indicator is flashing green If you are replacing an old monitor, "Selecting a reconnect it and adjust the display supported display mode to within the specified range for mode" on page 2-6 your new monitor If using a Windows system, restart the system in safe mode, then select a supported display mode for your computer If these options do not work, contact the Support Center The image quality is unacceptable The video signal cable is not connected with the monitor or system completely Be sure the signal cable is firmly plugged into the system and monitor The color settings may Select another color setting from the be incorrect OSD menu "Connecting and turning on your monitor" on page 1-3 "Adjusting your monitor image" on page 2-3 The automatic image Perform automatic image setup setup function was not performed "Adjusting your monitor image" on page 2-3 The power • The monitor's power • Be sure the power cord is indicator is not switch is not switched connected properly lit and there is no on • Be sure the outlet has power image • The power cord is • Power on the monitor loose or disconnected • Try using another power cord • There is no power at • Try using another electrical outlet the outlet "Connecting and turning on your monitor" on page 1-3 Screen is blank and power indicator is steady amber The monitor is in Standby / Suspend mode • Press any key on the keyboard or "Understanding • move the mouse to restore operation Check the Power Options settings power management" on page 2-7 on your computer The power The video signal cable Be sure the video cable is connected indicator is is loose or disconnected with the system properly amber, but there from the system or is no image monitor "Connecting and turning on your monitor" on page 1-3 The monitor brightness Adjust the brightness and contrast and contrast are at the setting on the OSD menu lowest setting "Adjusting your monitor image" on page 2-3 One or more of This is a characteristic If there are more than five pixels the pixels appear of the LCD technology missing, contact the Support Center discolored and is not an LCD defect Appendix A, "Service and Support," on page A-1 © Copyright Lenovo 2013. © Chapter 3. 3-2