Lenovo Yoga 11s Laptop User Guide - IdeaPad Yoga 11s - Page 34

Battery problems, A startup problem, OneKey Recovery System problems, The Microsoft

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Chapter 4. Troubleshooting Battery problems Your computer shuts down before the battery status indicator shows empty. -orYour computer operates after the battery status indicator shows empty. • Recharge the battery. A startup problem The Microsoft® Windows operating system does not start. • For details, see "Lenovo OneKey Recovery System" on page 25. OneKey Recovery System problems Backup cannot be made. • Make sure that you are currently using a Windows operating system. • There may not be enough space to store the backed-up data. You will need to free more hard disk space on your backup's partition. Failure to restore system partition to factory default. Other problems • The system partition (e.g. the partition size or the drive capacity of C) has been modified. Your computer does not respond. The connected external device does not work. • To turn off your computer, press and hold the Power button for five seconds or more. If the computer still does not respond, remove the AC power adapter. • Your computer might lock when it enters sleep mode during a communication operation. Disable the sleep timer when you are working on the network. • Do not connect or disconnect any external device cables other than USB while the computer power is on. Otherwise, you might damage your computer. • When using high power consumption external devices such as an external USB optical disk drive, use an external device power adapter. Otherwise, the device may not be recognized, or the system may shut down as a result. 30

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Chapter 4. Troubleshooting
Battery problems
Your computer shuts down
before the battery status
indicator shows empty.
-or-
Your computer operates after
the battery status indicator
shows empty.
•
Recharge the battery.
A startup problem
The Microsoft
®
Windows
operating system does not
start.
•
For details,
see “Lenovo OneKey Recovery System” on
page 25.
OneKey Recovery System problems
Backup cannot be made.
•
Make sure that you are currently using a Windows
operating system.
•
There may not be enough space to store the backed-up data.
You will need to free more hard disk space on your backup's
partition.
Failure to restore system
partition to factory default.
•
The system partition (e.g. the partition size or the drive
capacity of C) has been modified.
Other problems
Your computer does not
respond.
•
To turn off your computer, press and hold the Power button
for five seconds or more. If the computer still does not
respond, remove the AC power adapter.
•
Your computer might lock when it enters sleep mode
during a communication operation. Disable the sleep timer
when you are working on the network.
The connected external device
does not work.
•
Do
not
connect or disconnect any external device cables
other than USB while the computer power is on. Otherwise,
you might damage your computer.
•
When using high power consumption external devices such
as an external USB optical disk drive, use an external device
power adapter. Otherwise, the device may not be
recognized, or the system may shut down as a result.