Lexmark 16A0310 OptraImage 242/232 Setup Guide (2.5 MB) - Page 26
Solve setup problems
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Solve setup problems Problem Ready status message not displayed Control panel buttons not responding Scan unit isn't working Test document did not print Unable to send or receive faxes. Network scanning modes (SCAN → PROFILE, SCAN → EMAIL, and/or SCAN → FTP) don't appear in the control panel Solution The control panel and the printer are not talking to each other, or the printer may be turned off. 1 Turn printer off, and then back on. 2 Turn printer and scan unit off. Make sure all cables and cords are connected, and then power up in the correct order. See "Turn on scan unit and printer" on page 12. Make sure the printer is turned on. 1 Make sure the scan unit is unlocked. See "Unlock the scan unit" on page 7. 2 Turn printer off and unplug scan unit. Make sure all cables and cords are connected, and then power up in the correct order. See "Turn on scan unit and printer" on page 12. 1 Verify each electrical outlet has power. 2 Make sure all cables and line cords are properly seated. 3 Restart the copy job. 1 Make sure the telephone fax line cable is properly connected to the fax modem port on the print server and to the fax phone outlet. 2 Repeat the fax setup. See "Set up to send and receive faxes" on page 17. 3 Refer to the online documentation on the OptraImage CD. Click View Documentation, Use OptraImage, and then Solving fax problems. Scan to network modes must be configured in order to show up in the OptraImage control panel. See "Set up network scanning" on page 21 for detailed instructions. If you need more help Launch the OptraImage CD, and then click Contact Lexmark for a complete list of phone numbers and web sites. 26 OptraImage Setup Guide