Lexmark 2580n User's Guide - Page 4

Troubleshooting, Contacting Customer Support - right margin

Page 4 highlights

Troubleshooting 62 Checking an unresponsive printer...62 Testing the printer...62 Checking the printer status...63 Adjusting character (bidirectional) alignment...65 Solving printing problems...66 Printer test works, but the printer does not print when attached to the computer 66 Printer is noisy...67 Printer sounds like it is printing, but does not print ...67 Printer alarm sounds...67 Printer goes to the Tear Off position before the print job finishes 67 Buttons do not work, except for Start/Stop, FormFeed, Tear Off and Load/Unload 68 Printer power switch is on, but the power light is off...68 Left margin moves to the right during printing ...68 Incorrect line length; lines do not start at the left margin 68 Printer speed slows ...68 Incorrect characters print, left margin changes, or printing stops 69 Printing continues beyond the edges of the continuous forms 69 Selected font or pitch is not printing or is changing ...69 Solving paper feed problems...69 Paper is jammed in the printer ...69 Paper is jammed in the Auto Sheet Feeder...70 Paper fed in the Auto Sheet Feeder jams at the printer entrance 70 Paper jam in the Tractor 2 Feeder...70 Printer does not feed paper ...70 Printer does not feed from the optional Tractor 2 Feeder 71 Printer does not feed from the Auto Sheet Feeder ...71 The optional Tractor 2 Feeder positions paper at incorrect Top-Of-Form position 71 The Auto Sheet Feeder feeds paper at an incorrect rate 71 The Auto Sheet Feeder places paper at the wrong Top-Of-Form position 72 Paper fed from the Auto Sheet Feeder is skewed...72 The Auto Sheet Feeder feeds multiple sheets ...72 Solving print quality problems...73 Print is too light ...73 Dots are missing or print quality is poor ...73 Characters are wrong or missing ...74 Forms are smudged or print is too dark ...74 Incorrect number of lines on a page...74 Graphics do not print ...74 Incorrect line spacing or overprinting occurs ...75 Contacting Customer Support 75 Contents 4

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Troubleshooting
...............................................................................
62
Checking an unresponsive printer
................................................................................................................................
62
Testing the printer
...............................................................................................................................................................
62
Checking the printer status
..............................................................................................................................................
63
Adjusting character (bidirectional) alignment
..........................................................................................................
65
Solving printing problems
...............................................................................................................................................
66
Printer test works, but the printer does not print when attached to the computer
..............................................
66
Printer is noisy
..................................................................................................................................................................................
67
Printer sounds like it is printing, but does not print
..........................................................................................................
67
Printer alarm sounds
......................................................................................................................................................................
67
Printer goes to the Tear Off position before the print job finishes
...............................................................................
67
Buttons do not work, except for Start/Stop, FormFeed, Tear Off and Load/Unload
..............................................
68
Printer power switch is on, but the power light is off
........................................................................................................
68
Left margin moves to the right during printing
..................................................................................................................
68
Incorrect line length; lines do not start at the left margin
...............................................................................................
68
Printer speed slows
........................................................................................................................................................................
68
Incorrect characters print, left margin changes, or printing stops
...............................................................................
69
Printing continues beyond the edges of the continuous forms
...................................................................................
69
Selected font or pitch is not printing or is changing
.........................................................................................................
69
Solving paper feed problems
..........................................................................................................................................
69
Paper is jammed in the printer
..................................................................................................................................................
69
Paper is jammed in the Auto Sheet Feeder
...........................................................................................................................
70
Paper fed in the Auto Sheet Feeder jams at the printer entrance
................................................................................
70
Paper jam in the Tractor 2 Feeder
.............................................................................................................................................
70
Printer does not feed paper
........................................................................................................................................................
70
Printer does not feed from the optional Tractor 2 Feeder
...............................................................................................
71
Printer does not feed from the Auto Sheet Feeder
............................................................................................................
71
The optional Tractor 2 Feeder positions paper at incorrect Top-Of-Form position
...............................................
71
The Auto Sheet Feeder feeds paper at an incorrect rate
..................................................................................................
71
The Auto Sheet Feeder places paper at the wrong Top-Of-Form position
...............................................................
72
Paper fed from the Auto Sheet Feeder is skewed
...............................................................................................................
72
The Auto Sheet Feeder feeds multiple sheets
.....................................................................................................................
72
Solving print quality problems
.......................................................................................................................................
73
Print is too light
...............................................................................................................................................................................
73
Dots are missing or print quality is poor
................................................................................................................................
73
Characters are wrong or missing
..............................................................................................................................................
74
Forms are smudged or print is too dark
.................................................................................................................................
74
Incorrect number of lines on a page
........................................................................................................................................
74
Graphics do not print
....................................................................................................................................................................
74
Incorrect line spacing or overprinting occurs
......................................................................................................................
75
Contacting Customer Support
..................................................................................................
75
Contents
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