Lexmark 4227 Service Manual - Page 53
Gap service check on Sub Logic Board
UPC - 734646117104
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4227-300 FRU/Symptom 2 63E Head Thermal Error 3 Auto Gap 4 Printhead Cables 5 Sub Logic Board 6 Ribbon 7 Printhead Action The printer has stopped to protect the printhead from overheating. Normally this occurs after several hours of continuous heavy use in a warm environment, and only then after going through several stages of thermal slowdown. Wait for the machine to cool and see if the error goes away. If the machine was not being used heavily before the error occurred, or if the error returns when the machine is cool, replace the printhead. If the printhead is firing, manually rotate the carrier shaft during printing by pushing down on the Auto Gap Home sensor flag. If printing starts and is correct, go to the "Auto Gap service check" on page 2-11. Inspect for improper connection or damage. If there is carrier motion but no printhead noise, and the printhead cables do not appear to be the problem, replace the sub logic board. A problem with the ribbon shield can keep the print wires too far from the page. Inspect the ribbon shield. When the printer is Ready with the ribbon installed, make sure the ribbon shield can float slightly front to back. The printhead probably is not the problem if there is no printing. Check the winding resistances as described above and look for open circuits or shorts between neighboring pins. Do not replace the printhead unless a specific problem is found. Diagnostic information 2-29