Adjusting Power Saver
....................................................................................................................................................
141
Setting up e-mail alerts
...................................................................................................................................................
142
Restoring the factory default settings
.......................................................................................................................
142
Troubleshooting
.............................................................................
143
Solving basic printer problems
....................................................................................................................................
143
Printer control panel display is blank or displays only diamonds
...................................................................
143
Solving printing problems
.............................................................................................................................................
143
Jobs do not print
...........................................................................................................................................................................
143
Confidential and other held jobs do not print
...................................................................................................................
144
Multiple-language PDFs do not print
....................................................................................................................................
144
Job takes longer than expected to print
..............................................................................................................................
145
Job prints from the wrong tray or on the wrong paper
.................................................................................................
145
Incorrect characters print
...........................................................................................................................................................
145
Tray linking does not work
........................................................................................................................................................
145
Large jobs do not collate
...........................................................................................................................................................
146
Unexpected page breaks occur
...............................................................................................................................................
146
Envelope seals when printing
..................................................................................................................................................
146
Solving option problems
................................................................................................................................................
146
Option does not operate correctly or quits after it is installed
....................................................................................
146
Drawers
.............................................................................................................................................................................................
147
Flash memory card
.......................................................................................................................................................................
147
Memory card
..................................................................................................................................................................................
147
Solving paper feed problems
.......................................................................................................................................
148
Paper frequently jams
.................................................................................................................................................................
148
Paper jam message remains after jam is cleared
..............................................................................................................
148
Page that jammed does not reprint after you clear the jam
.........................................................................................
148
Solving print quality problems
....................................................................................................................................
149
Isolating print quality problems
..............................................................................................................................................
149
Blank pages
.....................................................................................................................................................................................
150
Characters have jagged or uneven edges
...........................................................................................................................
150
Clipped images
..............................................................................................................................................................................
150
Gray background
..........................................................................................................................................................................
151
Ghost images
..................................................................................................................................................................................
151
Incorrect margins
..........................................................................................................................................................................
152
Paper curl
.........................................................................................................................................................................................
152
Print is too dark
..............................................................................................................................................................................
153
Print is too light
.............................................................................................................................................................................
154
Skewed print
...................................................................................................................................................................................
155
Toner fog or background shading appears on the page
...............................................................................................
155
Toner rubs off
.................................................................................................................................................................................
155
Toner specks
...................................................................................................................................................................................
156
Transparency print quality is poor
..........................................................................................................................................
156
Contents
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