Lexmark 642e User's Guide

Lexmark 642e - X MFP B/W Laser Manual

Lexmark 642e manual content summary:

  • Lexmark 642e | User's Guide - Page 1
    X642e Laser MFP User's Guide Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. © 2006 Lexmark International, Inc. All rights reserved. 740 West New Circle Road Lexington, Kentucky 40550 May 2006 www.
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    or repairs, other than those described in the operating instructions, to a professional service person. • This product is designed, tested, and approved to meet strict global safety standards with the use of specific Lexmark components. The safety features of some parts may not always be obvious
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    notice Warning: This symbol identifies static-sensitive parts. Do not touch in the areas near these symbols without first touching the metal frame of the printer. 3
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    Contents Chapter 1: Learning about the MFP 9 Identifying the MFP 9 Using the scanner 11 Configured models 13 Understanding the MFP control panel 14 Using the LCD touch-screen buttons 21 Menus ...27 Chapter 2: Copying 28 Quick copy ...28 Multiple page copying 29 Using the scanner glass (
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    Chapter 3: E-mail 40 Entering an e-mail address 41 Using a shortcut number 41 Using the address book 41 E-mailing to a profile 42 Adding e-mail subject and message information 42 Changing the output file type 43 E-mailing color documents 43 Creating an e-mail shortcut 44 Creating an e-mail
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    the 2000-sheet drawer 87 Loading the envelope feeder 90 Linking trays 93 Chapter 8: Understanding paper and specialty media guidelines 94 Supported print media 94 Selecting print media 101 Storing print media 106 Avoiding jams 106 Chapter 9: Installing and removing options 108 Installing
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    of supplies 125 Conserving supplies 126 Ordering supplies 126 Recycling Lexmark products 131 Cleaning the scanner glass (flatbed) and backing material Jams 159 Chapter 13: Troubleshooting 160 Understanding MFP messages 160 Online technical support 160 Checking an unresponsive MFP 160 7
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    PDFs 161 Solving printing problems 161 Solving copy quality problems 164 Solving scan quality problems 164 Solving fax problems 164 Solving option problems 165 Solving paper feed problems 168 Print quality troubleshooting 170 Solving print quality problems 171 Notices 176 Conventions
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    features and options of your Lexmark™ X642e MFP (multifunction printer).Use the following table to determine the features and options of the MFP (multifunction printer). For more information about installing input options, see Installing and removing options or the instructions that came with the
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    Models .The following table lists some common features of your printer. Input capacity Standard memory Maximum memory capacity, non-network/network Option card connectors Duplex ability 500 sheets 128MB 640MB 1 Simplex in, duplex out Input capacity
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    4542-101, 4542-102, 4542-111, or 4542-112 Using the scanner Basic functions of the scanner The Lexmark X642e provides copy, fax, and scan-to-network capability for large workgroups. You can: • Make quick an FTP destination. • Scan documents and send them to another printer (PDF by way of FTP). 11
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    Automatic document feeder and scanner glass (flatbed) Note: Color documents can be scanned to a PC, e-mail address, or an FTP destination. Printed output on this MFP is black and grayscale only, not color. The ADF (automatic document feeder) can scan multiple pages. The ADF has two scanner elements.
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    base if using a 2000-sheet drawer. Certain other configurations also must have a printer stand or printer base. More information is available on our Lexmark Web site at www.lexmark.com/ multifunctionprinters. 1 Scanner 2 Standard output bin 3 Control panel 4 Multipurpose feeder 5 Tray 1 (integrated
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    settings can be changed several ways: through the MFP control panel, the software application in use, the print driver, MarkVision™ Professional, or the Web pages. Settings changed from the application or print driver apply only to the job being sent to the MFP. Changes made to print, fax, copy, and
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    Callout 1 2 3 4 5 6 Control panel item LCD Indicator light Function A liquid crystal display (LCD) which shows home screen buttons, menus, menu items, and values. Allows for making selections within Copy, Fax, and so on. Gives information about the status of the MFP using the colors red and green.
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    number is deleted by pressing Backspace numerous . Within the Fax Destination List, press Backspace to delete the right-most digit of a number entered manually. It also deletes an entire shortcut entry. Once an entire line is deleted, another press of Backspace causes the cursor to move up one
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    Callout 14 Control panel item USB direct interface 15 Contrast icon Function The host Universal Serial Bus (USB) direct interface on the control panel is used to plug in a USB flash memory device and print any Portable Document Format (PDF) [.pdf file], Joint Photographic Experts Group (JPEG) [.
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    or Busy. Shows MFP conditions such as Toner Low. Shows intervention messages to give instructions on what the user should do so the MFP can continue processing, such as Close door or insert print cartridge. Appears on the LCD whenever the MFP status includes a message requiring intervention. Touch
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    . Other buttons may appear on the Home screen. They are: Button Release Held Faxes Button name Function Release Held Faxes (or Held Faxes if in Manual Mode) There are held faxes with a scheduled hold time previously set. To access the list of held faxes, touch this button. 19
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    column. For illustrations of the up and down arrow buttons, see Information on touch-screen buttons. To cancel a job, see the Canceling a print job for instructions. 20
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    Using the LCD touch-screen buttons The following section provides information on navigating through several screens. Only a few are chosen to demonstrate the use of the buttons. Sample screen one Copy Letter (8.5 x 11 in.) Copy To: Letter (8.5 x 11 in.) Scale / Darkness Sides (Duplex) Print 1
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    Sample screen three Copy from Letter (8.5 x 11 in.) Executive (7.25 x 10.5 in.) Legal (8.5 x 14 in.) A4 (210 x 297 mm) Displaying 1-4/5 Back 22
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    Information on touch-screen buttons Button Button name Select button Left scroll decrease button Function or description Touch the select button to have another screen appear with additional items. On the first screen, the user default setting is shown. Once the select button is touched, and the
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    Button Back Button name Selected radio button Back Function or description This is a selected radio button. Touch a radio button to select it. The radio button changes color to show it is selected. In Other touch-screen buttons, the only paper size selected is Letter. Touch the Back button to
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    Other touch-screen buttons Button Button name Cancel Cancel Function or description Touch Cancel to cancel an action or a selection. Touch to cancel out of a screen and return to the previous screen. Continue Custom Continue Custom Allows for creating a custom button based on the user's needs
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    Button Button name Select Submit Submit Features Function or description Touch to select a menu. The next screen appears showing menu items. Touch to select a menu item. The next screen appears showing values. A gray button indicates a choice. If a different value within a menu item is touched,
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    and the menus and items available under each menu. For more information about menus and menu items, see the Menus and Messages Guide on the drivers CD. Paper Menu Default Source Paper Size/Type Configure MP Substitute Size Paper Texture Paper Weight Paper Loading Custom Types Custom Names Universal
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    selected Copy tips tray Copying mixed-sized media Solving copy quality problems Setting the duplex option Quick copy 1 Place the original document feeder (ADF) or facing down on the scanner glass (flatbed). Adjust the paper guides when using the ADF. 2 Press Go on the numeric pad. Note: If an
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    page copying 1 Place the original document facing up in the automatic document feeder or facing down on the scanner glass (flatbed). Adjust the paper guides when using the ADF. 2 Touch Copy. 3 Use the numeric keypad to specify the number of copies you want. After entering the number of copies
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    not normally in the MFP paper trays, you can select MP Feeder, and manually send the type of paper you want through the MP feeder. • When using Copies halftone photographs or graphics such as documents printed on a laser printer or pages from a magazine or newspaper that are composed primarily of
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    , in large print across each page. Note: A custom overlay can be created by the system support person. An additional icon with that message will then be available. • Content: Enhances copy quality. or graphics such as documents printed on a laser printer or pages from a magazine or newspaper. 31
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    If you do not see Transparency as an option, speak with your system support person. 6 Touch Copy It. Copying to letterhead 1 Place the original in the automatic document feeder facing up, short-edge first. 2 Adjust the paper guides. 3 Touch Copy. 4 Touch Copy from:, and then identify the size of the
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    want to make copies on that media: 1 Place the original document in the automatic document feeder facing up, short-edge first. 2 Adjust the paper guides. 3 Touch Copy. 4 Touch Copy from:, and then identify the size of the original document. 5 Touch Copy to:, and then touch multipurpose feeder or the
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    letter and legal pages needs to be copied. 1 Place the original document in the automatic document feeder facing up, short-edge first. 2 Adjust the paper guides. 3 Touch Copy. 4 Touch Copy From, and then touch Mixed Sizes. 5 Touch Copy To, and then touch Auto Size Match. 6 Touch Copy It. The scanner
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    automatic document feeder facing up, short-edge first. 2 Adjust the paper guides. 3 Touch Copy. 4 Touch the button that looks the way you document in the automatic document feeder facing up, short-edge first. 2 Adjust the paper guides. 3 Touch Copy. 4 From Scale, touch + or - to enlarge or reduce
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    halftone photographs, graphics such as documents printed on a laser printer, or pages from a magazine or newspaper that are composed in the automatic document feeder facing up, short-edge first. 2 Adjust the paper guides. 3 Touch Copy. 4 Use the numeric keypad to enter the number of copies
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    Placing separator sheets between copies 1 Place the original document in the automatic document feeder facing up, short-edge first. 2 Adjust the paper guides. 3 Touch Copy. 4 Touch Options. 5 Touch Separator Sheets. Note: Collation must be On for the separator sheets to be placed between copies. If
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    time at the top of each page 1 Place the original document in the automatic document feeder facing up, short-edge first. 2 Adjust the paper guides. 3 Touch Copy. 4 Touch Options. 5 Touch Date/Time Stamp. 6 Touch On. 7 Touch Done. 8 Touch Copy It. Placing an overlay message on each page An overlay
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    MFP copy quality. For additional information or to solve copy problems, see Solving copy quality problems. Question Tip When should I use Text mode? • Text copying halftone photographs, graphics such as documents printed on a laser printer, or pages from a magazine or newspaper. When should I
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    can be created in the Manage Destinations link located under the Configuration tab on the Web page. For more information or detailed instructions, select one of the following: Entering an e-mail address Using a shortcut number Using the address book E-mailing to a profile Adding e-mail subject
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    the address book 1 Place the original document facing up in the automatic document feeder or facing down on the scanner glass (flatbed). Adjust the paper guides when using the ADF. 2 Touch E-mail. 3 Touch Search Address Book. 4 Enter the name or part of the name you are searching for, and then touch
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    a profile 1 Place the original document facing up in the automatic document feeder or facing down on the scanner glass (flatbed). Adjust the paper guides when using the ADF. 2 Touch Held Jobs. 3 Touch Profiles. 4 Select your e-mail destination from the profile list. 5 Touch E-mail It. Adding e-mail
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    file type 1 Place the original document facing up in the automatic document feeder or facing down on the scanner glass (flatbed). Adjust the paper guides when using the ADF. 2 Touch E-mail. 3 Enter an e-mail address. 4 Touch Options. 5 Touch the button that represents the file type you want to send
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    right frame). Note: You may be asked to enter a password. If you do not have an ID and password, obtain one from your system support person. 3 Click E-mail Destination Setup. 4 Enter a unique name for the recipient, and specify the e-mail address. Note: If entering multiple addresses, separate each
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    From the MFP 1 Load the original document in the ADF facing up, short-edge first, and adjust the paper guides. 2 Touch E-mail. 3 Enter the recipient's e-mail address. To create a group of recipients, touch Next number, and enter the next recipient's e-mail address. 4 Touch Save as
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    Understanding e-mail options Original Size: Opens a screen where you can enter the size of the documents you are going to email. • Touching any of the paper size icons on the follow-on screen will make that your selection and return you to the e-mail Options screen. • When Original Size is set to
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    it is included in the e-mail. When the first page is scanned, the scanning is paused and a preview image appears. Note: Scan Preview is not supported on all models. Edge Erase: Eliminates smudges or information around the edges of your document. You can choose to eliminate an equal area around all
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    tips may improve the MFP e-mail quality. For additional information or to solve scan problems, see Solving scan quality problems. Question When should I use Text mode? When should I use Text/Photo mode be used when scanning photos printed on a laser printer or taken from a magazine or newspaper. 48
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    fax options Changing the fax resolution Adjusting the Darkness setting Sending a fax at a later time Cancel an outgoing fax Fax tips Fax setup Solving fax problems Viewing a fax log 49
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    enter the number using a numeric keypad or use a shortcut number. Use the instructions below to send a fax using the keypad, or see Using fax destination the automatic document feeder facing up, short-edge first. 2 Adjust the paper guides. 3 Touch Fax. 4 Enter the fax number using the numbers on the
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    address book feature is not enabled, contact your system support person. 1 Place the original document in the automatic document In order to perform this function from your computer, you must use the PostScript printer driver for your MFP. 3 Choose the Other Options tab, and change Output format:
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    Web browser. If you do not know the IP address, see your system support person. 2 Click Configuration (in the left frame of your browser window), and If you do not have an ID and password, obtain one from your system support person. 3 Click Fax Shortcut Setup. 4 Enter a unique name for the shortcut,
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    From the MFP 1 Load the original document in the ADF facing up, short-edge first, and adjust the paper guides. 2 Touch Fax. 3 Enter the recipient's fax number. To create a group of recipients, touch Next number, and enter the next recipient's fax number. 4 Touch Save as
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    Understanding fax options Original: Opens a screen where you can choose the size of the documents you are going to fax. • Touching any of the paper size buttons on the follow-on screen will make that your selection and return you to the Fax Options Screen. • When Original Size is set to Mixed Sizes,
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    is paused and a preview image appears. Note: Scan Preview is not supported on all models. Edge Erase: Eliminates smudges or information around the edges in the automatic document feeder facing up, short-edge first. 2 Adjust the paper guides. 3 Touch Fax. 4 Enter the fax number. 5 Touch Options. 6
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    Sending a fax at a later time 1 Place the original document in the automatic document feeder facing up, short-edge first. 2 Adjust the paper guides. 3 Touch Fax. 4 Enter the fax number. 5 Touch Options. 6 Touch Advanced Options. 7 Touch Delayed Send. Note: If Fax Mode is set to Fax Server, the
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    following tips may improve the MFP fax quality. For additional information or to solve fax problems, see Solving fax problems. Question When should I use Text mode? When should I use Text/Photo mode? be used for faxing photos printed on a laser printer or taken from a magazine or newspaper. 57
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    to set your basic fax information. Select one of the following to find the instructions for the method you want to use. Performing manual fax setup Performing browser fax setup Performing manual fax setup 1 Press Menu. 2 Touch Settings. 3 Touch Fax Settings. 4 Touch General Fax Settings. 5 Touch
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    Performing browser fax setup Note: Configuration is a task usually done by a network administrator. If you are prompted for a password during the following instructions, see your network administrator for help. 1 Type the IP address of the MFP in the URL field of your browser (for example, http://
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    has been configured by your system support person, the name of the destination printer. Sending a document to an FTP server is similar to sending a fax. The difference is that you are sending the information over your network instead of the phone line. For more information or detailed instructions
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    Web browser. If you do not know the IP address, see your system support person. 2 Click Configuration (in the left frame of your browser window) If you do not have an ID and password, obtain one from your system support person. 3 Click FTP Shortcut Setup. 4 Enter the appropriate information into the
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    From the MFP 1 Load the original document in the ADF facing up, short-edge first, and adjust the paper guides. 2 Touch FTP. 3 Enter the FTP site. 4 Touch Save as Shortcut. 5 Enter a unique name for the shortcut. 6 Verify the shortcut name and number are correct, and
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    best used for magazine articles, business graphics, and brochures. Photo mode should be used when the original is composed mostly of photos printed on a laser printer or taken from a magazine or newspaper. 63
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    scan the document back to your computer over the network by creating a scan profile on your computer and then downloading the profile to the MFP. For more information or detailed instructions, select one of the following: Create a scan to PC profile Understanding scan to PC options Scanning to a USB
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    8 Review the instructions on the Scan to PC screen. A shortcut number was automatically assigned when you clicked Submit. You can use this shortcut number when you are ready
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    Understanding scan to PC options To change the options for the scan to PC Profile, you must click the Quick Setup box, and select Custom. Quick Setup lets you select preset formats or customize your scan job settings. You can select: Custom Text - BW PDF Text - BW TIFF Photo - Color JPEG Photo -
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    the scanner glass (flatbed) facing down. Adjust the paper guides when using the ADF. 2 Insert the USB flash memory device For additional information or to solve scanning problems, see Solving scan quality problems. Question When should I use Text printer or taken from a magazine or newspaper. 67
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    online Help for more information. To support all the MFP features, use the Lexmark custom drivers supplied with the MFP. Updated drivers, as well as a complete description of the driver packages and Lexmark driver support, are available from the Lexmark Web site.To support all the MFP features, use
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    • SanDisk Cruzer Mini Other USB flash memory devices must: • Be compatible with the USB 2.0 standard. • Support the Full-Speed standard as well. Devices only supporting USB low speed capabilities are not supported. • Use the FAT file system. Devices formatted with NTFS or any other file systems are
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    has finished printing. The document will begin printing. Note: If you insert the memory device when the MFP is busy printing other jobs, the message Printer Busy appears. Select Continue, and your job prints after the other jobs finish. If you leave the device in the MFP after exiting the USB
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    Computer icon. Note: If you do not have the My Computer icon, select Start Æ Settings Æ Control Panel, and then go to step 4. 3 Double-click the Printers icon. A list of available printers appears. 4 Double-click the printer you selected when you sent the job. A list of print jobs appears in the
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    for your selected MFP appears in the dock. 1 Open Applications Æ Utilities, and then double-click Print Center or Printer Setup. 2 Double-click the MFP you are printing to. 3 In the printer window, select the print job you want to cancel, and then press Delete. Printing the menu settings page You
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    can delete the print job. Printing a confidential job When you send a confidential job to the MFP, you must enter a Personal Identification Number (PIN) from the driver. The PIN must be four digits using the numbers 0-9. The job is held in MFP memory until you enter the same four-digit PIN from
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    : If you have difficulty finding Print and Hold Æ Confidential Print, click Help, see the topic Confidential Print or Print and Hold, and then follow the driver instructions. 4 Enter a User Name and PIN. 5 Send your job to the MFP. Go to the MFP when you are ready to retrieve your confidential print
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    4 Enter your PIN. For more information, see Entering a Personal Identification Number (PIN). 5 Touch the job you want to print. 6 Touch Print, or touch + to input the number of copies, and then touch Print. Note: After your job prints, it is deleted from MFP memory. Entering a Personal
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    : If you have difficulty finding Print and Hold Æ Held Jobs, click Help, and see the topic Held Jobs or Print and Hold, then follow the driver instructions. 4 Select the type of held job you want, and then send your job to the MFP. Go to the MFP when you are ready to
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    (or Options, Printer, or Setup, depending on the application) to view the MFP driver settings. c Click the Paper tab. A paper tray list will appear. d Select the tray containing the specialty media. Note: If you have difficulty, click Help, and then follow the driver instructions. e Select the
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    g Click OK, and then send the print job as usual. Mac OS 9 a Select File Æ Page Setup. b Select the size of the specialty media from the Paper pop-up menu, and then click OK. c Select File Æ Print. d With General selected on the top pop-up menu, go to the Paper Source pop-up menu, and select the
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    so may cause a jam. 1 Remove the tray from the MFP, and place it on a flat, level surface. 2 Squeeze the side guide tab, and slide the guide to the outer edge of the tray. 3 Squeeze the rear guide tab, and slide the guide to the correct position for the size media you are loading. 79
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    4 Flex the sheets back and forth to loosen them, then fan them. Do not fold or crease the print media. Straighten the edges on a level surface. Size indicators 80
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    • Print side facing up for duplex printing Note: Do not fill paper above the load line. Overfilling the tray may cause jams. 6 Squeeze the side guide tab, and slide the guide toward the inside of the tray until it lightly rests against the edge of the media. 81
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    7 Insert the tray into the MFP. Simplex Duplex 82
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    hold several sizes and types of print media, such as transparencies, postcards, note cards, and envelopes. It can be used for single-page or manual printing or as an additional tray. Note: If you install an optional envelope feeder, you can still use the multipurpose feeder. The multipurpose feeder
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    tray extension out. Note: Do not place objects on the multipurpose feeder. Also, avoid pressing down or applying excessive force on it. 3 Slide the width guide to the far right. 84
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    or leave fingerprints on the transparencies. Paper Envelopes Transparencies 5 Load the media in the tray. Use the stack height label as a guide for stack height when loading print media. Loading paper, transparencies, or envelopes Note: Letterhead or other preprinted paper must be loaded differently
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    • Do not fill paper above the load line. Overfilling the tray may cause jams. Simplex (single sided) Duplex 6 Slide the side guide toward the inside of the tray until it lightly rests against the edge of the media. 7 Set the Paper Size and Paper Type for the
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    . Loading the 2000-sheet drawer The optional 2000-sheet drawer can be used for plain paper, letterhead or other preprinted paper, labels, or transparencies. For trouble-free printing, make sure you: • Do not load print media above the load line. • Do not fold or crease the paper. • Do not mix sizes
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    To load the 2000-sheet drawer: 1 Open the loading door. If the elevator tray is not already in the lowered position, push the elevator button to lower the tray. 2 Flex the sheets back and forth to loosen them, then fan them. Do not fold or crease the print media. Straighten the edges on a level
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    additional furniture for stability. You must use either a printer stand or printer base if using a 2000-sheet drawer. Certain other configurations also must have a printer stand or printer base. More information is available on our Lexmark Web site at www.lexmark.com/ multifunctionprinters. 89
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    sizes. However, the envelope feeder must be adjusted correctly to ensure trouble-free printing. To load the envelope feeder: 1 Adjust the envelope support for the length of envelope you are loading. • Fully closed ( back toward the MFP. It stays in place. 3 Slide the width guide to the far right. 90
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    . These envelopes may severely damage the MFP. Note: When you load envelopes, do not exceed the maximum stack height. Use the stack height label as a guide for the correct stack height when loading. Do not try to load more envelopes indicated by the stack height label; overloading can cause jams. 91
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    6 Slide the width guide to the left until it lightly touches the stack. Make sure the envelopes do not buckle. 7 Lower the envelope weight to touch the stack. 8 Set
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    Linking trays Tray linking enables the automatic linking feature for trays when you load the same size and type of print media in multiple sources. The MFP automatically links the trays; when one tray is empty, print media feeds from the next linked tray. For example, if you have the same size and
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    • Storing print media • Avoiding jams For more details about the types of paper and specialty media the MFP supports, see the Card Stock & Label Guide available on our Lexmark Web site at www.lexmark.com. We recommend that you try a limited sample of any paper or specialty media you are considering
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    Print media sizes Legend  - indicates support 250-sheet tray 500-sheet tray Multipurpose feeder 2000-sheet drawer (option) Envelope feeder (option) Duplex unit (option) Output bin Print media size Dimensions A4
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    tray Multipurpose feeder 2000-sheet drawer (option) Envelope feeder (option) Duplex unit (option) Output bin Print media sizes(continued) Legend  - indicates support Print media size Dimensions C5 Envelope 162 x 229 mm (6.38 x 9.01 in.)    Other Envelope1 98.4 x 162 mm to 176 x 250 mm
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     Paper labels (for occasional printing only)     * Printing label applications on the printer requires a special label fuser cleaner. The label fuser cleaner is included with a special label cartridge for label applications. See Ordering supplies for more information on obtaining a label
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    g/m2 (100 lb) Cover 216 g/m2 (80 lb) 176 g/m2 (65 lb) Transparencies Laser printer 138 to 146 g/m2 (37 to 39 lb bond) 138 to 146 g/m2 (37 to 39 whether your vinyl label converter has passed Lexmark criteria is available at the Lexmark Web site (www.lexmark.com); search for "converter list."
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    m2 (48 lb bond) Note: Not supported in the multipurpose feeder. 163 g/m2 n/a (43 lb bond) Note: Not supported in the multipurpose feeder. Use for whether your vinyl label converter has passed Lexmark criteria is available at the Lexmark Web site (www.lexmark.com); search for "converter list."
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    a special label fuser cleaner. See Ordering supplies for more information on obtaining a fuser cleaner. 5 Information on whether your vinyl label converter has passed Lexmark criteria is available at the Lexmark Web site (www.lexmark.com); search for "converter list." You can also check the
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    you avoid printing problems. The following sections instructions. Guide located on the Lexmark Web site at www.lexmark.com. The laser printing process heats paper to high temperatures of 230°C (446°F). For Magnetic Ink have chosen is acceptable for laser printers. Weight The MFP can automatically
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    (see the Card Stock & Label Guide located on the Lexmark Web site at www.lexmark.com for supported chemically treated papers) • Preprinted papers with the automatic document feeder: • Paper with clip or staple • Paper with ink that is not dry • Paper with inconsistent thickness, such as envelopes •
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    laser printers that heat transparencies to 230°C (446°F). Use only transparencies that are able to withstand these temperatures without melting, discoloring, offsetting, or releasing hazardous emissions. For detailed information, see the Card Stock & Label Guide, which is available on the Lexmark
  • Lexmark 642e | User's Guide - Page 104
    labels designed for use with laser printers. These labels are supplied in letter Label Guide available on the Lexmark Web site at www.lexmark.com/ time you replace the print cartridge), complete the following steps to from the MFP control panel, the MFP driver, or from MarkVision Professional. • Feed
  • Lexmark 642e | User's Guide - Page 105
    problems. • Do not use label sheets with a slick backing material. • Use full label sheets. Partial sheets may cause labels to peel off during printing, resulting in a jam. Partial sheets also contaminate the MFP and your cartridge with adhesive, and could void the MFP and cartridge driver Supported
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    Use the following guidelines to avoid paper feeding problems and uneven print quality. • Store paper in ) to help ensure troublefree printing. See Supported print media for more information. Note: the 2000-sheet drawer for detailed tray-loading instructions. The following hints can help you avoid
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    remove trays during a print job. • Push all trays in firmly after loading them. • Make sure the guides in the trays are properly positioned for the size of print media you have loaded. Make sure the guides are not placed too tightly against the stack of print media. • If a jam occurs, clear the
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    9 Installing and removing options Installing input options After installing the drivers, verify the computer recognizes your installed options by: 1 Opening the Printers folder. 2 Right-clicking on the new MFP/printer and select Properties. 3 Selecting the tab that contains installable options. This
  • Lexmark 642e | User's Guide - Page 109
    • MFP CAUTION: The MFP requires three people to lift it safely. 1 4 7 2 5 8 3 6 9 0 # For information on installing an MFP stand, MFP base, or 2000-sheet drawer, see the instructions included with the option. 109
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    drawer and the 500-sheet drawer are installed the same way. 1 Remove the tray from the support unit. Remove all packing material and tape from both the support unit and the tray. Decals 2 Place the support unit on top of any previously installed drawers or the table or MFP cabinet where you plan
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    3 Attach another optional drawer, a duplex unit, or the MFP. You can attach a label to the trays to indicate the tray number. Square hole Tab Round peg Installing a duplex unit The duplex unit attaches under the MFP, below the standard tray and above any drawers. 111
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    Place the duplex unit on top of any installed drawers or the table or MFP cabinet where you plan to use the MFP. The tab, round peg, and square holes on top of any drawer help you position the duplex unit so the edges are aligned properly. Make sure it is securely in place. Tab Square hole Round peg
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    the power cord from the wall outlet before continuing You can customize the MFP memory capacity and connectivity by adding optional cards. The instructions in this section help you install any of the following options: • Memory cards - MFP memory - Flash memory • Firmware cards - Bar Code - IPDS and
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    Accessing the MFP system board You must access the MFP system board to install MFP memory, flash memory, a firmware card, or an option card. Note: Use a Phillips screwdriver to remove the system board access cover. 1 Push the release latch, and lower the multipurpose feeder. 2 Push both release
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    3 Press both side door latches, and open the side door. 4 Loosen, but do not remove, the six screws on the shield. 115
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    5 Slide the shield to the right, and then remove it. 116
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    6 Set the shield aside. Use the illustration to locate the connector for the card you want to install. Option card connector Flash and firmware card connectors Memory card connector 117
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    Installing or removing a memory card Installation Note: MFP or printer memory cards designed for other Lexmark MFPs or printers may not work with this MFP.MFP or printer memory cards designed for other printers or MFPs may not work with this MFP. 1 Remove the system board access cover. (See
  • Lexmark 642e | User's Guide - Page 119
    Removal 1 Remove the system board access cover. (See Accessing the MFP system board.) Warning: MFP memory cards are easily damaged by static electricity. Touch something metal such as the MFP frame before you touch a memory card. 2 Push the latches away from the card on both ends of the memory card
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    Installing or removing a flash memory or firmware card Installation Note: Flash memory or firmware cards designed for other Lexmark MFPs may not work with this MFP.Flash memory or firmware cards designed for other MFPs may not work with this MFP. 1 Remove the system
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    Removal 1 Remove the system board access cover. (See Accessing the MFP system board.) Note: If an option card has been installed, you may need to remove the option card before removing the flash memory or firmware card. 2 Squeeze the flash memory or firmware card locking clips. 3 Pull the card out.
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    Installing an option card The MFP has one connector that supports the following option cards: • MarkNet N8000 series internal print server • Internal print server • RS-232 Serial Interface Card • Parallel 1284-B Interface Card • Coax/Twinax Adapter
  • Lexmark 642e | User's Guide - Page 123
    Replacing the shield After you have installed options on the MFP system board, follow these steps to reattach the shield and close the doors. 1 Align the keyholes on the shield with the screws on the frame. 2 Slide the shield down onto the screws. 3 Tighten the screws. 4 Close the side door. 5 Close
  • Lexmark 642e | User's Guide - Page 124
    to designate a key operator to do the setup and maintenance of the MFP. Refer printing problems and maintenance tasks to this key operator. In the U.S., contact Lexmark at 1-800-539-6275 for information about Lexmark Authorized Supplies Dealers in your area. In other countries or regions, visit the
  • Lexmark 642e | User's Guide - Page 125
    Determining the status of supplies Copy Fax E-mail Ready. 88 Toner low. Touch any button to Status/ Supplies FTP Cancel Jobs The MFP control panel alerts you once a supply item or maintenance is required. The Print status message bar at the bottom of the touch screen indicates if the MFP is
  • Lexmark 642e | User's Guide - Page 126
    on changing these settings, see the Menus and Messages Guide on the Software and Documentation CD. Supply Menu selection cartridge to redistribute any remaining toner. See Ordering a print cartridge for more information. Print media Multipage Print, press the Menu button, and then select Printer
  • Lexmark 642e | User's Guide - Page 127
    specifically designed for the MFP are: Part number Description For the USA and Canada2 X644A11A Return Program Print Cartridge X644H11A High Yield Return Program Print Cartridge Average cartridge yield1 10,000 standard pages 21,000 standard pages X644H01A High Yield Return Program Print
  • Lexmark 642e | User's Guide - Page 128
    pages 10,000 standard pages 21,000 standard pages X644H01L High Yield Return Program Print Cartridge for Label Applications 21,000 standard pages Other available print cartridges X644A21L Print Cartridge 1 Declared yield value in accordance with ISO/IEC 19752 2 Designed for use only in the
  • Lexmark 642e | User's Guide - Page 129
    packing material from the new cartridge to ship the old cartridge back to Lexmark for recycling. See Recycling Lexmark products for more information. For information about the print cartridges available for the MFP, Replacement of the fuser must be performed by an authorized service technician. 129
  • Lexmark 642e | User's Guide - Page 130
    if you have scanned 120,000 pages. Ordering an ADF separator roller Order Lexmark part number 40X0454. To order a pick separator roller, contact the place . Order a new separator roller when the paper if you experience problems with paper double-feeding through the automatic document feeder or if you
  • Lexmark 642e | User's Guide - Page 131
    Recycling Lexmark products To return Lexmark products to Lexmark for recycling: 1 Visit our Web site: www.lexmark.com/recycle 2 Follow the instructions on the computer screen. 131
  • Lexmark 642e | User's Guide - Page 132
    Cleaning the scanner glass (flatbed) and backing material 1 Open the document cover. 2 Dampen a clean, lint-free cloth or cotton swab with isopropyl alcohol (95%). 3 Wipe the scanner glass (flatbed) and backing material by moving the cloth or swab from side to side. Backing material Scanner glass 4
  • Lexmark 642e | User's Guide - Page 133
    dark colored paper (A4 or Letter) in the ADF, and adjust the guides. Make sure the paper guides are snug against the paper; do not bend the paper. 9 Press Start appears, contact an authorized service representative. 10 Touch Exit Configuration Menu. The printer will reboot and return to the home page
  • Lexmark 642e | User's Guide - Page 134
    . • Any cart used to move the MFP should have a surface able to support the full footprint of the MFP. • Severe jarring movements may cause damage to original packaging, contact your local service representative to order the repackaging kit. Additional instructions for repackaging the MFP are provided in
  • Lexmark 642e | User's Guide - Page 135
    11 Administrativesupport Adjusting control panel brightness If you are having trouble reading your control panel display, the LCD brightness can be adjusted through the Settings menu. Brightness Turn the brightness knob, located on the left side
  • Lexmark 642e | User's Guide - Page 136
    Adjusting screen timeout To adjust the Screen Timeout setting: 1 Make sure the MFP is on. 2 Press Menu on the control panel. 3 Touch Settings. 4 Touch General Settings. 5 Touch the down arrow until Screen Timeout appears. 6 Touch the left arrow to decrease the time, or touch the right arrow to
  • Lexmark 642e | User's Guide - Page 137
    the menus on the touch screen control panel of the MFP and the Configuration section of the EWS pages. Restricting Function Access The MFP supports a variety of methods for authenticating users prior to allowing access to functions. 1 Open a Web browser. In the address line, enter the IP address of
  • Lexmark 642e | User's Guide - Page 138
    Click Function Access. a Set the function authentication level for each function. Select Off to prevent anyone from using a function. b Click Submit. Disabling the Driver to Fax menu item 1 Make sure the MFP is on. 2 Press Menu on the control panel. 3 Touch Settings Æ Fax Settings Æ Analog Fax Setup
  • Lexmark 642e | User's Guide - Page 139
    Mode and confidential communication with MarkVision Professional. If the Advanced Password was not created using the touch screen control panel by following the instructions in "Setting Password Protect for the menus" on page 137, it can also be created from the EWS. To create it: 1 Open a Web
  • Lexmark 642e | User's Guide - Page 140
    Web browser. 2 In the address line, enter the IP address of the MFP being configured using the format: https: //ip_address/. Supporting SNMPv3 (Simple Network Management Protocol version 3) SNMPv3 protocol allows for encrypted and authenticated network communications. It also lets the administrator
  • Lexmark 642e | User's Guide - Page 141
    . 4 Click SNMP. 5 Click to clear the Enabled check box unless SNMPv1 and SNMPv2 are used in this environment. 6 Click Submit. Supporting IPSec (Internet Protocol Security) IP Security protocol provides authentication and encryption of communications at the network layer allowing all application and
  • Lexmark 642e | User's Guide - Page 142
    • Certificate Authentication-Allows any hosts or subnet of hosts to authenticate for IPSec. Each host must have a public/private key pair. Validate Peer Certificate is enabled by default, requiring each host to have a signed certificate. The certificate authority certificate must be installed. Each
  • Lexmark 642e | User's Guide - Page 143
    authentication can be used with the WPA (Wi-Fi Protected Access) feature of an optional internal wireless print server to provide WPA-Enterprise security support. Support for 802.1x requires the establishment of credentials for the MFP. The MFP must be known to the Authentication Server (AS). The AS
  • Lexmark 642e | User's Guide - Page 144
    To enable and configure 802.1x on the EWS after installing the required certificates: 1 Open a Web browser. In the address line, enter the IP address of the MFP being configured using the format: http://ip_address/. 2 Click Configuration. 3 Under Other Settings, click Network/Ports. 4 Click 802.1x
  • Lexmark 642e | User's Guide - Page 145
    managing and printing to the MFP. Note: The Restricted Server List only restricts TCP traffic; it does not affect UDP traffic. The Restricted Server List supports up to ten host addresses or ten network addresses. To configure the Restricted Server List from the EWS of the MFP: 1 Open a Web browser
  • Lexmark 642e | User's Guide - Page 146
    12 Clearing jams By carefully selecting print media and loading it properly, you should be able to avoid most paper jams. For more information on avoiding paper jams, see Avoiding jams. If jams do occur, follow the steps outlined in this section. To resolve the paper jam messages, you must clear the
  • Lexmark 642e | User's Guide - Page 147
    additional furniture for stability. You must use either a printer stand or printer base if using a 2000-sheet drawer. Certain other configurations also must have a printer stand or printer base. More information is available on our Lexmark Web site at www.lexmark.com/ multifunctionprinters. 147
  • Lexmark 642e | User's Guide - Page 148
    the media, reload the multipurpose feeder, and adjust the guide. Lift the envelope weight, remove all envelopes, flex and stack the envelopes, removal of the print cartridge. Jams can also occur at the rear of the MFP or duplex unit. Note: The following clearing jam instructions may seem out of
  • Lexmark 642e | User's Guide - Page 149
    out of the MFP, and then set it aside. b Remove the envelope from the MFP. Note: If you cannot remove the envelope, the print cartridge will have to be removed. See 200 and 201 Paper Jam Remove Cartridge for more information. c Reinstall the envelope feeder. Make sure it snaps into place. 149
  • Lexmark 642e | User's Guide - Page 150
    3 Flex and stack the envelopes. 1 2 4 Load the envelope feeder. 5 Adjust the guide. 6 Lower the envelope weight. 7 Touch Continue. 2 1 150
  • Lexmark 642e | User's Guide - Page 151
    23x and 24x jams Paper jams in these areas can occur on the incline surface of a tray or across more than one tray. To clear these areas: 1 Open the MFP paper tray, and remove any jammed media. 2 Open the duplex tray. To remove the media, pull up. 151
  • Lexmark 642e | User's Guide - Page 152
    base if using a 2000-sheet drawer. Certain other configurations also must have a printer stand or printer base. More information is available on our Lexmark Web site at www.lexmark.com/ multifunctionprinters. 4 If you have an optional 2000-sheet feeder, open the front door, press the elevator
  • Lexmark 642e | User's Guide - Page 153
    additional furniture for stability. You must use either a printer stand or printer base if using a 2000-sheet drawer. Certain other configurations also must have a printer stand or printer base. More information is available on our Lexmark Web site at www.lexmark.com/ multifunctionprinters. 153
  • Lexmark 642e | User's Guide - Page 154
    the MFP. Warning: Do not touch the photoconductor drum on the underside of the cartridge. Use the cartridge handle whenever you are holding the cartridge. 4 Place the print cartridge aside. Note: Do not leave the cartridge exposed to light for extended periods. Note: The print media may be covered
  • Lexmark 642e | User's Guide - Page 155
    not move immediately when you pull, stop pulling. You need to access the print media from the MFP rear door. 1 2 6 Align and reinstall the toner cartridge. 7 Close the top front cover. 8 Close the multipurpose feeder. 155
  • Lexmark 642e | User's Guide - Page 156
    9 Touch Continue. 1 2 202 Paper Jam Open Rear Door 1 If the paper is exiting the MFP, pull the media straight out, and then touch Continue. Otherwise, continue with step 2. 2 Open the MFP rear door. CAUTION: The inside of the MFP may be hot. Allow the MFP to cool before touching any internal
  • Lexmark 642e | User's Guide - Page 157
    CAUTION: Do not use any pointed objects to remove the paper. This could cause personal injury or damage to the MFP. 3 Remove the jammed media. 4 Close the rear door. 5 Touch Continue. 157
  • Lexmark 642e | User's Guide - Page 158
    23x Paper Jam Open Duplex Rear Door 1 Open the duplex rear door. 2 Remove the jammed media. Depending on the media location, pull the media either up or down. 3 Close the duplex rear door. Make sure it snaps into place. 4 Touch Continue. 158
  • Lexmark 642e | User's Guide - Page 159
    Clearing ADF Jams 290, 291, 292, and 294 Scanner Jams 1 Remove all original documents from the ADF. 2 Open the ADF cover, and remove any jammed pages. 3 Open the document cover, and remove any jammed pages. 1 4 7 2 5 8 3 6 9 0 # 1 4 7 2 5 8 3 6 9 0 # 4 Open the scan unit access door, and
  • Lexmark 642e | User's Guide - Page 160
    on to temporarily recover from the service message error condition. For more information about MFP messages, see the Menus and Messages Guide on the drivers CD. If you receive the following message, see Ordering a print cartridge. Message 42.xy Cartridge region mismatch Note: x = the MFP region
  • Lexmark 642e | User's Guide - Page 161
    Click the printer icon. The Print dialog appears. 3 Check the Print as image box. 4 Click OK. Solving printing problems Symptom The supported. Solution Turn the MFP off, wait about 10 seconds, and turn the MFP back on. If the Ready message does not appear, turn the MFP off, and call for service
  • Lexmark 642e | User's Guide - Page 162
    have properly configured the MFP for network printing. See the drivers CD or the Lexmark Web site for information. You are using the wrong interface Settings Æ Print Recovery. For more information, see the Menus and Messages Guide. Job prints from the wrong tray or on the wrong paper or specialty
  • Lexmark 642e | User's Guide - Page 163
    make sure you are using an IEEE 1284-compliant parallel cable. We recommend Lexmark part number 1329605 (10 ft) or 1427498 (20 ft) for the the MFP driver. Note: Setting Collation to Off in the driver overrides the setting in the Finishing Menu. See the Menus and Messages Guide for more
  • Lexmark 642e | User's Guide - Page 164
    setting. Touch the right arrow to increase the darkness setting. • Change the content mode to Text. Solving fax problems The following solutions will help solve copy problems. For additional information, see Fax tips. Symptom The fax document takes a long time to transmit. Solution Touch Options
  • Lexmark 642e | User's Guide - Page 165
    you are using. The following table lists MFP options and suggested corrective actions for related problems. If the suggested corrective action does not fix the problem, call your service representative. Option Action Drawers • Make sure the connection between drawers (250-sheet drawer, 500-sheet
  • Lexmark 642e | User's Guide - Page 166
    . • Make sure you are using the correct cable, that it is securely connected, and the network software is correctly set up. See the drivers CD that shipped with the MFP for more details. See Solving 2000-sheet drawer problems. Make sure MFP memory is securely connected to the MFP system board. 166
  • Lexmark 642e | User's Guide - Page 167
    loaded correctly. • Print media is not damaged. • Print media meets specifications. • Guides are positioned correctly for the print media size selected. Service messages A service message indicates an MFP failure that may require service. Turn the MFP off, wait about 10 seconds, and then turn the
  • Lexmark 642e | User's Guide - Page 168
    problems Symptom Cause Solution Paper frequently jams. You are using paper that does not meet the MFP specifications. Use recommended paper and other specialty media. See the Card Stock & Label Guide available on our Lexmark Web site at www.lexmark Menus and Messages Guide for more information.
  • Lexmark 642e | User's Guide - Page 169
    169
  • Lexmark 642e | User's Guide - Page 170
    Print quality troubleshooting To help isolate print quality problems, print the "Print defects guide," and check for repeating defects. If repeating defects appear, print the Print Quality Test Pages. Printing the print defects guide 1 Touch the help icon (?). 2 Touch Print Defects Guide. Printing
  • Lexmark 642e | User's Guide - Page 171
    problem, call for service. You may have an MFP part that requires adjustment or replacement. Problem Print is too light. Toner smears or print comes off the page. Action • The toner may be low. To utilize the remaining toner, remove the cartridge using the correct MFP drivers. • Verify the
  • Lexmark 642e | User's Guide - Page 172
    Problem Toner fog or background shading appears on the page. Action • Check the print cartridge to make sure it is installed correctly . When the print remains faded, replace the print cartridge. • If using preprinted forms, make sure the ink can withstand temperatures of 230°C (446°F). Printing is
  • Lexmark 642e | User's Guide - Page 173
    • If using downloaded fonts, verify the fonts are supported by the MFP drivers. • Verify the environment is 16 to 32 degrees C (60 to 90o F). Part or all of the page is printed in black. Check the print cartridge Replace the print cartridge. Some of the print is cut off Move the guides in the tray
  • Lexmark 642e | User's Guide - Page 174
    174
  • Lexmark 642e | User's Guide - Page 175
    on the MFP Embedded Web Server (EWS) interface. For more information about these options, see the driver Help. Driver option Purpose Values† Enhance Fine Lines A selection to enable a print mode On preferable for certain files containing fine line detail, such as Off* architectural drawings
  • Lexmark 642e | User's Guide - Page 176
    and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this A computing device, use a properly shielded and grounded cable such as Lexmark part number 1329605 for parallel attach or 12A2405 for USB attach. Use
  • Lexmark 642e | User's Guide - Page 177
    . dat het toestel Product in overeenstemming is met de essentiële eisen en de andere relevante bepalingen van richtlijn 1999/5/EG Bij deze verklaart Lexmark International Inc. dat deze Product voldoet aan de essentiële eisen en aan de overige relevante bepalingen van Richtlijn 1999/5/EC. Par la pr
  • Lexmark 642e | User's Guide - Page 178
    výrobek s typovým oznacením Product vyhovuje základním požadavkùm a dalším ustanovením smìrnice 1999/5/ES, které se na tento výrobek vztahují. Lexmark International Inc. ezennel kijelenti, hogy ez a Product termék megfelel az alapvetõ követelményeknek és az 1999/5/EC irányelv más vonatkozó ndelkez
  • Lexmark 642e | User's Guide - Page 179
    certain voltage limits and on radio equipment and telecommunications terminal equipment. The Official Declaration of Conformity may be viewed at www.lexmark.com/rtte. Compliance is indicated by the following CE marking: Radio interference notice Warning: This is a Class A product. In a domestic
  • Lexmark 642e | User's Guide - Page 180
    in the format US:AAAEQ##TXXXX. If requested, this number must be provided to your telephone company. This equipment uses the RJ-11C Universal Service Order Code (USOC) jack. A plug and jack used to connect this equipment to the premises' wiring and telephone network must comply with the applicable
  • Lexmark 642e | User's Guide - Page 181
    network, the telephone company may request that you disconnect the equipment until the problem is resolved. This equipment contains no user serviceable parts. For repair and warranty information, contact Lexmark International, Inc. For repair and warranty information, contact your point of purchase
  • Lexmark 642e | User's Guide - Page 182
    , typically lightning transients, are very destructive to customer terminal equipment connected to AC power sources. This has been identified as a major nationwide problem. It is recommended that the customer install an appropriate AC surge arrestor in the AC outlet to which this device is connected
  • Lexmark 642e | User's Guide - Page 183
    Facsimile User Instructions. The grant services. This equipment shall not be set up to make automatic calls to the Telecom's 111 Emergency Service any 30 minute period for any single manual call initiation, and • The equipment shall German billing tone filter (Lexmark part number 14B5123) to be
  • Lexmark 642e | User's Guide - Page 184
    Deutschland GmbH Max-Planck-Straße 12 63128 Dietzenbach Phone: 0180 - 564 56 44 (Product Information) Phone: 01805 - 00 01 15 (Technical Support) E-mail: [email protected] Model:Model I, Model II Machine types: 7002-101, 7002-102, 7002-111, 7002-112, 7002-001, 7002
  • Lexmark 642e | User's Guide - Page 185
    the European Union. We encourage the recycling of our products. If you have further questions about recycling options, visit the Lexmark Web site at www.lexmark.com for your local sales office phone number.The WEEE logo signifies specific recycling programs and procedures for electronic products in
  • Lexmark 642e | User's Guide - Page 186
    system and MFP are designed so there is never any human access to laser radiation above a Class I level during normal operation, user maintenance, or prescribed service condition. Hot surface notice 186
  • Lexmark 642e | User's Guide - Page 187
    16 Status/Supplies 18 Stop 16 C cancel email 45 canceling a print job 70 cancelling copy job 38 card stock guidelines 105 loading 79 cartridge region mismatch 160 characteristics, paper 101 characteristics, print media 101 paper 101 charge roll 130 Clear All button 15 clearing jams 146 collate 30
  • Lexmark 642e | User's Guide - Page 188
    32 multipurpose feeder 33 reducing 35 transparencies 32 D date stamp 31 Dial Pause button 15 disabling ports 143 protocols 143 SNMPv1 141 SNMPv2 141 Driver to Fax disabling 138 duplex 30 duplex copying 35 E edge erase 31 edition notice 2 electrical emission statement 176 email address book 40
  • Lexmark 642e | User's Guide - Page 189
    81, 85, 89 letterhead copying 32 Lexmark Authorized Supplies Dealers 124 light, indicator 15 172 maintaining the MFP 124 maintaining the printer ordering a print cartridge 127 margin shift 31 maximum stack 46 ordering, print cartridge 127 P paper characteristics 101 supported media 94 understanding
  • Lexmark 642e | User's Guide - Page 190
    driver 73 for confidential jobs 73 ports, disabling 143 Pound button 15 Power Saver, adjusting 136 print cartridge 163 protocols, disabling 143 publications Card Stock & Label Guide 94 Q quick copies 28 R received faxes printing setting supporting IPSec 141 Simple Network Management Protocol 140 190
  • Lexmark 642e | User's Guide - Page 191
    52, 61 single 52, 61 side guide 79 Simple Network Management Protocol, security 140 cartridge 127 recycling 131 T time stamp 31 toner cartridge recycling 131 transfer roller 130 transparencies loading input tray 79 transparencies, copying 32 tray linking 93 tray selection 33 troubleshooting
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www.lexmark.com
User’s Guide
May 2006
Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc.,
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