Lexmark C532N User's Guide - Page 83
Jobs do not print, Confidential and other held jobs do not print, Cause, Solution
UPC - 734646258500
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Jobs do not print Cause Solution Printer is not ready to receive data. Make sure Ready or Power Saver appears on the display before sending a job to print. Press to return the printer to the Ready state. Specified output (exit) bin is full. Remove the stack of paper from the output (exit) bin, and then press . Specified tray is empty. Load media in the tray. Wrong printer software is installed. • Verify you are using the correct printer software with your printer. • If you are using a USB port, make sure you are running Windows 2000, Windows XP, or Windows Server 2003 and using Windows ME, Windows 2000, Windows XP, or Windows Server 2003 compatible printer software. Internal print server is not set up properly Verify that you have properly installed the print server and configured or is not connected properly. the printer for network printing. For more information about installing a network printer, click View User's Guide and Documentation on the Software and Documentation CD. Copies of the printer software are also available on the Lexmark Web site at www.lexmark.com. You are using the wrong USB or Ethernet cable, or the cable is not securely connected. • Make sure you are using a recommended cable. • Make sure the connection is secure. Confidential and other held jobs do not print Cause Solution Formatting error has occurred. • Print the job. (Only part of the job may print.) • Delete the job. Printer has insufficient memory. Free up additional printer memory by scrolling through the list of held jobs and deleting some of them. Printer has received invalid data. Delete the job. Troubleshooting 83