Lexmark CS720 User Guide - Page 4

Recycling

.............................................................................................................................................................

55

Recycling Lexmark products

....................................................................................................................................

55

Recycling Lexmark packaging

.................................................................................................................................

56

Returning Lexmark cartridges for reuse or recycling

........................................................................................

56

Clearing jams

...............................................................................................

57

Avoiding jams

.....................................................................................................................................................

57

Identifying jam locations

..................................................................................................................................

58

Paper jam in trays

..............................................................................................................................................

59

Paper jam in the multipurpose feeder

.........................................................................................................

60

Paper jam in the standard bin

........................................................................................................................

60

Paper jam in door A

...........................................................................................................................................

61

Troubleshooting

..........................................................................................

65

Network connection problems

......................................................................................................................

65

Hardware options problems

...........................................................................................................................

67

Paper feed problems

........................................................................................................................................

69

Printing problems

..............................................................................................................................................

72

Color quality problems

.....................................................................................................................................

90

Contacting customer support

........................................................................................................................

93

Upgrading and migrating

..........................................................................

94

Hardware

.............................................................................................................................................................

94

Available internal options

..........................................................................................................................................

94

Installing a memory card

...........................................................................................................................................

94

Installing an internal solutions port

.........................................................................................................................

96

Installing an optional card

.........................................................................................................................................

101

Installing a printer hard disk

....................................................................................................................................

103

Installing optional trays

.............................................................................................................................................

107

Software

.............................................................................................................................................................

108

Installing the printer software

..................................................................................................................................

108

Adding available options in the print driver

........................................................................................................

108

Firmware

............................................................................................................................................................

108

Exporting or importing a configuration file

..........................................................................................................

108

Updating firmware

......................................................................................................................................................

109

Notices

........................................................................................................

110

Index

............................................................................................................

114

Contents

4

Section	Page
Contents	2
Safety information	5
Conventions	5
Learning about the printer	8
Finding information about the printer	8
Selecting a location for the printer	9
Printer configurations	10
Attaching cables	11
Using the control panel	12
Understanding the status of the power button and indicator light	13
Using the home screen	13
Printing a menu settings page	14
Menus list	15
Setting up and using the home screen applications	16
Customizing the home screen	16
Using Display Customization	16
Setting up Forms and Favorites	16
Configuring Eco-Settings	17
Loading paper and specialty media	18
Setting the size and type of the specialty media	18
Configuring Universal paper settings	18
Loading trays	18
Loading the multipurpose feeder	20
Linking trays	21
Printing	23
Printing from a computer	23
Printing forms	23
Printing from a flash drive	23
Supported flash drives and file types	24
Configuring confidential jobs	25
Printing held jobs	25
Printing a font sample list	25
Printing a directory list	26
Canceling a print job	26
Securing the printer	27
Erasing printer memory	27
Erasing printer hard disk memory	27
Configuring printer hard disk encryption	27
Restoring factory default settings	27
Statement of Volatility	28
Maintaining the printer	29
Networking	29
Connecting the printer to a wireless network using Wi-Fi Protected Setup (WPS)	29
Changing port settings after installing an internal solutions port	30
Setting up serial printing (Windows only)	30
Cleaning the printer	31
Ordering supplies	31
Checking the status of parts and supplies	31
Using genuine Lexmark parts and supplies	31
Ordering toner cartridges	32
Ordering imaging unit or imaging kit	32
Ordering a waste toner bottle	33
Ordering a fuser maintenance kit	33
Ordering a transfer module	33
Replacing parts and supplies	34
Replacing the imaging unit	34
Replacing the imaging kit	38
Replacing a toner cartridge	42
Replacing the waste toner bottle	43
Replacing the fuser	44
Replacing the pick roller	46
Replacing the separator bracket	48
Replacing the transfer module	50
Resetting the maintenance counter	54
Moving the printer	54
Moving the printer to another location	54
Shipping the printer	54
Saving energy and paper	55
Setting up power saver modes	55
Adjusting the brightness of printer display	55
Conserving supplies	55
Recycling	55
Recycling Lexmark products	55
Recycling Lexmark packaging	56
Returning Lexmark cartridges for reuse or recycling	56
Clearing jams	57
Avoiding jams	57
Identifying jam locations	58
Paper jam in trays	59
Paper jam in the multipurpose feeder	60
Paper jam in the standard bin	60
Paper jam in door A	61
Troubleshooting	65
Network connection problems	65
Embedded Web Server does not open	65
Unable to read flash drive	66
Enabling the USB port	66
Checking the printer connectivity	66
Hardware options problems	67
Cannot detect internal option	67
Internal solutions port does not operate correctly	68
Parallel or serial interface card does not operate correctly	68
Paper feed problems	69
Envelope seals when printing	69
Collated printing does not work	69
Paper curl	70
Tray linking does not work	70
Paper frequently jams	71
Jammed pages are not reprinted	72
Printing problems	72
Confidential and other held documents do not print	72
Slow printing	73
Print jobs do not print	74
Print quality is poor	75
Blank or white pages	75
Dark print	76
Ghost images	77
Gray background	78
Horizontal dark lines	79
Horizontal white lines	80
Incorrect margins	81
Jagged or uneven characters	82
Light print	82
Print crooked or skewed	84
Repeating defects	84
Solid color or black images	85
Text or images cut off	86
Toner easily rubs off	87
Uneven print density	87
Vertical dark lines or streaks	88
Vertical white lines	88
The printer is not responding	89
Job prints from the wrong tray or on the wrong paper	90
Color quality problems	90
Adjusting toner darkness	90
Modifying the colors in printed output	91
FAQ about color printing	91
The print appears tinted	92
Contacting customer support	93
Upgrading and migrating	94
Hardware	94
Available internal options	94
Installing a memory card	94
Installing an internal solutions port	96
Installing an optional card	101
Installing a printer hard disk	103
Installing optional trays	107
Software	108
Installing the printer software	108
Adding available options in the print driver	108
Firmware	108
Exporting or importing a configuration file	108
Updating firmware	109
Notices	110
Product information	110
Edition notice	110
GOVERNMENT END USERS	110
Licensing notices	111
Trademarks	111
Noise emission levels	112
Static sensitivity notice	112
Temperature information	112
Laser notice	113
Laser advisory label	113

Lexmark CS720 User Guide - Page 4

Clearing jams, Troubleshooting, Upgrading and migrating, Notices, Index, Paper feed problems - driver

Page 4 highlights