Lexmark CS921 Users Guide PDF - Page 155

Troubleshooting 155 Action Step 3 a Reduce the number of pages to print. b Print the document. Are the pages collated correctly? Yes The problem is solved. Tray linking does not work Action Yes Step 1 The problem is a Check if the trays contain the same paper size and paper type. solved. b Check if the paper guides are positioned correctly. c Print the document. Do the trays link correctly? Step 2 a From the control panel, touch Settings > Paper > Tray Configuration > Paper Size/Type b Set the paper size and paper type to match the paper loaded in the linked trays. c Print the document. The problem is solved. Do the trays link correctly? Step 3 a Make sure that Tray Linking is set to Automatic. For more information, see "Linking trays" on page 33. b Print the document. The problem is solved. Do the trays link correctly? Check tray connection Try one or more of the following: • Turn off the printer, wait for about 10 seconds, and then turn it back on. If the error occurs a second time, then: 1 Turn off the printer. 2 Unplug the power cord from the electrical outlet. 3 Remove the indicated tray. 4 Insert the tray. No Contact customer support. No Go to step 2. Go to step 3. Contact customer support.