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Lexmark CX820 User Guide - Page 57

Ordering toner cartridges, Ordering a photoconductor unit, Return Program cartridges

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Maintaining the printer 57 Ordering toner cartridges Notes: • The estimated cartridge yield is based on the ISO/IEC 19798 standard. • Extremely low print coverage for extended periods of time may negatively affect actual yield and may cause cartridge parts to fail before toner exhaustion. Return Program cartridges Item United States European and Canada Economic Area (EEA+) Rest of Europe, Middle East, and Africa (EMEA) Latin America Distribution (LAD) Rest of Asia Paciﬁc (AP) Australia and New Zealand (ANZ) Return Program toner cartridges Black 72K10K0 72K20K0 72K50K0 72K40K0 72K30K0 72K60K0 Cyan 72K10C0 72K20C0 72K50C0 72K40C0 72K30C0 72K60C0 Magenta 72K10M0 72K20M0 72K50M0 72K40M0 72K30M0 72K60M0 Yellow 72K10Y0 72K20Y0 72K50Y0 72K40Y0 72K30Y0 72K60Y0 High Yield Return Program toner cartridges Cyan 82K1HC0 82K2HC0 82K5HC0 82K4HC0 82K3HC0 82K6HC0 Magenta 82K1HM0 82K2HM0 82K5HM0 82K4HM0 82K3HM0 82K6HM0 Yellow 82K1HY0 82K2HY0 82K5HY0 82K4HY0 82K3HY0 82K6HY0 Regular cartridges Item High Yield regular toner cartridges Cyan Magenta Yellow Extra High Yield regular toner cartridges Black Worldwide 82K0H20 82K0H30 82K0H40 72K0X10 Ordering a photoconductor unit Item Photoconductor unit (1 pack) Photoconductor unit (3 pack) Part number 72K0P00 72K0Q00

Section	Page
Contents	2
Safety information	6
Conventions	6
Learning about the printer	9
Finding information about the printer	9
Selecting a location for the printer	10
Printer configurations	11
Attaching cables	12
Using the control panel	14
Understanding the status of the power button and indicator light	15
Using the home screen	15
Menus list	16
Printing a menu settings page	17
Setting up and using the home screen applications	18
Customizing the home screen	18
Setting up Forms and Favorites	18
Setting up Card Copy	18
Using Shortcut Center	19
Setting up Scan Center	19
Loading paper and specialty media	20
Setting the size and type of the specialty media	20
Configuring Universal paper settings	20
Loading trays	20
Loading the multipurpose feeder	22
Linking trays	23
Printing	24
Printing from a computer	24
Printing forms	24
Printing from a flash drive	24
Supported flash drives and file types	25
Configuring confidential jobs	26
Printing held jobs	26
Printing a font sample list	27
Printing a directory list	27
Canceling a print job	27
Copying	28
Making copies	28
Copying photos	28
Copying on letterhead	28
Copying on both sides of the paper (two-sided)	28
Reducing or enlarging copies	29
Collating copies	29
Placing separator sheets between copies	29
Copying multiple pages onto a single sheet	29
Creating a copy shortcut	29
E-mailing	30
Setting up the e-mail function	30
Configuring e-mail settings	30
Sending an e-mail	30
Creating an e-mail shortcut	31
Faxing	32
Setting up the printer to fax	32
Setting up the fax function	32
Setting up fax using a standard telephone line	33
Setting up fax using digital subscriber line	37
Setting up fax using VoIP telephone service	38
Setting up fax using cable modem connection	39
Setting up fax in countries or regions with different telephone wall jacks and plugs	41
Connecting to a distinctive ring service	45
Setting the fax date and time	45
Configuring daylight saving time	45
Sending a fax	45
Scheduling a fax	46
Creating a fax destination shortcut	46
Changing the fax resolution	46
Adjusting the fax darkness	46
Viewing a fax log	47
Blocking junk faxes	47
Holding faxes	47
Forwarding a fax	47
Scanning	48
Scanning to an FTP server	48
Creating an FTP shortcut	48
Scanning to a flash drive	48
Sending scanned documents to a computer	49
Securing the printer	50
Locating the security slot	50
Erasing printer memory	50
Erasing printer hard disk memory	50
Configuring printer hard disk encryption	51
Restoring factory default settings	51
Statement of Volatility	51
Maintaining the printer	53
Networking	53
Connecting the printer to a wireless network using Wi-Fi Protected Setup (WPS)	53
Changing port settings after installing an internal solutions port	54
Setting up serial printing (Windows only)	54
Cleaning printer parts	55
Cleaning the printer	55
Cleaning the scanner glass	55
Ordering parts and supplies	56
Checking the status of parts and supplies	56
Using genuine Lexmark parts and supplies	56
Ordering toner cartridges	57
Ordering a photoconductor unit	57
Ordering developer units	58
Ordering imaging units	58
Ordering staple cartridges	58
Ordering a waste toner bottle	58
Configuring supply notifications	58
Replacing parts and supplies	59
Replacing a developer unit	59
Replacing the fuser	62
Replacing a photoconductor unit	64
Replacing an imaging unit	67
Replacing a toner cartridge	70
Replacing the pick roller	71
Replacing the separator bracket	76
Replacing the waste toner bottle	77
Replacing the transfer belt	78
Replacing the transfer roller	81
Replacing the ADF pick roller	83
Replacing the ADF feed roller	85
Replacing the ADF separator roller	87
Replacing the staple cartridge unit	88
Replacing the staple cartridge in the staple finisher	88
Replacing the staple cartridge holder in the staple finisher	90
Moving the printer	93
Moving the printer to another location	93
Shipping the printer	94
Saving energy and paper	94
Setting up power saver modes	94
Adjusting the brightness of printer display	94
Conserving supplies	94
Recycling	95
Recycling Lexmark products	95
Recycling Lexmark packaging	95
Returning Lexmark cartridges for reuse or recycling	95
Clearing jams	96
Avoiding jams	96
Identifying jam locations	97
Paper jam in trays	98
Paper jam in the multipurpose feeder	99
Paper jam in the automatic document feeder	101
Paper jam in the standard bin	103
Paper jam in door B	104
Paper jam in the finisher bin	107
Staple jam in door G	109
Troubleshooting	113
Network connection problems	113
Embedded Web Server does not open	113
Unable to read flash drive	114
Enabling the USB port	114
Checking the printer connectivity	114
Hardware options problems	115
Cannot detect internal option	115
Internal solutions port does not operate correctly	116
Parallel or serial interface card does not operate correctly	116
Paper feed problems	117
Envelope seals when printing	117
Collated printing does not work	117
Paper curl	118
Tray linking does not work	118
Paper frequently jams	119
Jammed pages are not reprinted	119
Printing problems	120
Confidential and other held documents do not print	120
Slow printing	121
Print jobs do not print	122
Print quality is poor	123
Blank or white pages	123
Dark print	123
Ghost images	125
Gray background	125
Horizontal dark lines	126
Horizontal white lines	127
Incorrect margins	128
Jagged or uneven characters	129
Light print	130
Mottled print and dots	131
Print crooked or skewed	132
Repeating defects	132
Solid color or black images	133
Text or images cut off	134
Toner easily rubs off	135
Uneven print density	135
Vertical dark lines or streaks	136
Vertical white lines	137
The printer is not responding	138
Job prints from the wrong tray or on the wrong paper	139
Color quality problems	139
Adjusting toner darkness	139
Modifying the colors in printed output	140
FAQ about color printing	140
The print appears tinted	141
Faxing problems	142
Cannot send or receive faxes	142
Can receive but not send faxes	144
Can send but not receive faxes	144
Poor fax print quality	145
Scanning problems	145
Cannot scan from a computer	145
Partial copies of document or photo	146
Poor copy quality	146
Scan job was not successful	146
Scanner does not close	147
Scanning takes too long or freezes the computer	147
Scanner does not respond	148
Contacting customer support	148
Upgrading and migrating	149
Hardware	149
Available internal options	149
Installing a memory card	149
Installing an internal solutions port	150
Installing an optional card	154
Installing a printer hard disk	155
Installing optional trays	158
Installing the staple finisher	160
Installing the keyboard tray	163
Software	165
Installing the printer software	165
Adding available options in the print driver	165
Firmware	165
Exporting or importing a configuration file	165
Updating firmware	166
Notices	167
Product information	167
Edition notice	167
GOVERNMENT END USERS	167
Licensing notices	168
Trademarks	168
Noise emission levels	169
Static sensitivity notice	169
Temperature information	169
Laser notice	170
Laser advisory label	170

Match case Limit results 1 per page

Ordering toner cartridges

Notes:

•

The estimated cartridge yield is based on the ISO/IEC 19798 standard.

•

Extremely low print coverage for extended periods of time may negatively aﬀect actual yield and may

cause cartridge parts to fail before toner exhaustion.

Return Program cartridges

Item

United States

and Canada

European

Economic

Area (EEA+)

Rest of

Europe,

Middle East,

and Africa

(EMEA)

Latin America

Distribution

(LAD)

Rest of Asia

Paciﬁc (AP)

Australia and

New Zealand

(ANZ)

Return Program toner cartridges

Black

72K10K0

72K20K0

72K50K0

72K40K0

72K30K0

72K60K0

Cyan

72K10C0

72K20C0

72K50C0

72K40C0

72K30C0

72K60C0

Magenta

72K10M0

72K20M0

72K50M0

72K40M0

72K30M0

72K60M0

Yellow

72K10Y0

72K20Y0

72K50Y0

72K40Y0

72K30Y0

72K60Y0

High Yield Return Program toner cartridges

Cyan

82K1HC0

82K2HC0

82K5HC0

82K4HC0

82K3HC0

82K6HC0

Magenta

82K1HM0

82K2HM0

82K5HM0

82K4HM0

82K3HM0

82K6HM0

Yellow

82K1HY0

82K2HY0

82K5HY0

82K4HY0

82K3HY0

82K6HY0

Regular cartridges

Item

Worldwide

High Yield regular toner cartridges

Cyan

82K0H20

Magenta

82K0H30

Yellow

82K0H40

Extra High Yield regular toner cartridges

Black

72K0X10

Ordering a photoconductor unit

Item

Part number

Photoconductor unit (1 pack)

72K0P00

Photoconductor unit (3 pack)

72K0Q00

Maintaining the printer