Lexmark CX931 Users Guide - Page 357
Solid color or black images
View all Lexmark CX931 manuals
Add to My Manuals
Save this manual to your list of manuals |
Page 357 highlights
Troubleshoot a problem 357 Action Yes Step 1 Go to step 2. a Pull out the tray. b Remove the paper, and then load paper from a fresh package. Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you are ready to use it. c Adjust the paper guides in the tray to the correct position for the paper loaded. d Insert the tray. e Print the document. No The problem is solved. Is the print crooked or skewed? Step 2 a Make sure that you are printing on a supported paper. b Print the document. Contact customer The problem is support. solved. Is the print crooked or skewed? Solid color or black images Note: Before solving the problem, print the Print Quality Test Pages. From the home screen, touch Settings > Troubleshooting > Print Quality Test Pages. Action a Remove the photoconductor units. Warning-Potential Damage: Do not expose the photoconductor units to direct light. Extended exposure to light may cause print quality problems. Warning-Potential Damage: Do not touch the photoconductor drums. Doing so may affect the quality of future print jobs. b Insert the photoconductor units. c Print the document. Yes Contact customer support. No The problem is solved. Is the printer printing solid color or black images?