Lexmark E230 User's Guide - Page 119

The Paper Weight setting is, Make sure the Form Type - specification

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Symptom Print too light Print too dark Transparency print quality is poor (Print has inappropriate light or dark spots, toner is smeared, or horizontal or vertical light bands appear.) Toner specks Toner rubs off the paper easily when you handle the sheets Gray background ABCDE ABCDE ABCDE Cause Solution • The Toner Darkness setting is too light. • You are using paper that does not meet the printer specifications. • The toner cartridge is low on toner. • The toner cartridge is defective. • Select a different Toner Darkness† setting from the printer driver before sending the job to print. • Load paper from a new package. • Avoid textured paper with rough finishes. • Make sure the paper you load in the trays is not damp. • Replace the toner cartridge. • The Toner Darkness setting is too dark. • The toner cartridge is defective. • Select a different Toner Darkness† setting from the printer driver before sending the job to print. • Replace the toner cartridge. • You are using transparencies that do not meet the printer specifications. • The Form Type setting in the printer driver is set to something other than transparency. • Use only transparencies recommended by the printer's manufacturer. • Make sure the Form Type setting is set to transparency. • The toner cartridge is defective. • The fuser is worn or defective. • Toner is in the paper path. • Replace the toner cartridge. • Replace the fuser*. • Call for service. • The Paper Texture setting is wrong for the type of paper or specialty media you are using. • The Paper Weight setting is wrong for the type of paper or specialty media you are using. • The fuser is worn or defective. • Change Paper Texture† from Normal to Smooth or Rough. • Change Paper Weight† from Plain to CardStock (or other appropriate weight). • Replace the fuser*. • The Toner Darkness setting is too dark. • The toner cartridge is defective. • Select a different Toner Darkness† setting from the printer driver before sending the job to print. • Replace the toner cartridge. * To replace the fuser, call a service technician. † This setting can be changed using the Local Printer Setup Utility. See "Using the Local Printer Setup Utility" on page 103 for more information. Troubleshooting 119

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Troubleshooting
119
Print too light
•
The Toner Darkness setting is
too light.
•
You are using paper that does
not meet the printer
specifications.
•
The toner cartridge is low on
toner.
•
The toner cartridge is defective.
•
Select a different Toner
Darkness
†
setting from the
printer driver before sending the
job to print.
•
Load paper from a new
package.
•
Avoid textured paper with rough
finishes.
•
Make sure the paper you load in
the trays is not damp.
•
Replace the toner cartridge.
Print too dark
•
The Toner Darkness setting is
too dark.
•
The toner cartridge is defective.
•
Select a different Toner
Darkness
†
setting from the
printer driver before sending the
job to print.
•
Replace the toner cartridge.
Transparency print quality is
poor
(Print has inappropriate light or
dark spots, toner is smeared, or
horizontal or vertical light bands
appear.)
•
You are using transparencies
that do not meet the printer
specifications.
•
The Form Type setting in the
printer driver is set to something
other than transparency.
•
Use only transparencies
recommended by the printer’s
manufacturer.
•
Make sure the Form Type
setting is set to transparency.
Toner specks
•
The toner cartridge is defective.
•
The fuser is worn or defective.
•
Toner is in the paper path.
•
Replace the toner cartridge.
•
Replace the fuser
*
.
•
Call for service.
Toner rubs off the paper easily
when you handle the sheets
•
The Paper Texture setting is
wrong for the type of paper or
specialty media you are using.
•
The Paper Weight setting is
wrong for the type of paper or
specialty media you are using.
•
The fuser is worn or defective.
•
Change Paper Texture
†
from
Normal to Smooth or Rough.
•
Change Paper Weight
†
from
Plain to CardStock (or other
appropriate weight).
•
Replace the fuser
*
.
Gray background
•
The Toner Darkness setting is
too dark.
•
The toner cartridge is defective.
•
Select a different Toner
Darkness
†
setting from the
printer driver before sending the
job to print.
•
Replace the toner cartridge.
Symptom
Cause
Solution
*
To replace the fuser, call a service technician.
†
This setting can be changed using the Local Printer Setup Utility. See
“Using the Local Printer Setup
Utility” on page 103
for more information.
ABCDE
ABCDE
ABCDE