Troubleshooting
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61
Checking an unresponsive printer
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61
Testing the printer
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61
Checking the printer status
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62
Adjusting character (bidirectional) alignment
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64
Solving printing problems
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65
Printer test works, but the printer does not print when attached to the computer
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65
Printer is noisy
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66
Printer sounds like it is printing, but does not print
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66
Printer alarm sounds
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66
Printer goes to the Tear Off position before the print job finishes
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66
Buttons do not work, except for Start/Stop, FormFeed, Tear Off and Load/Unload
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67
Printer power switch is on, but the power light is off
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67
Left margin moves to the right during printing
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67
Incorrect line length; lines do not start at the left margin
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67
Printer speed slows
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67
Incorrect characters print, left margin changes, or printing stops
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68
Printing continues beyond the edges of the continuous forms
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68
Selected font or pitch is not printing or is changing
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68
Solving paper feed problems
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68
Paper is jammed in the printer
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68
Paper is jammed in the Auto Sheet Feeder
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69
Paper fed in the Auto Sheet Feeder jams at the printer entrance
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69
Paper jam in the Tractor 2 Feeder
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69
Printer does not feed paper
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69
Printer does not feed from the optional Tractor 2 Feeder
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70
Printer does not feed from the Auto Sheet Feeder
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70
The optional Tractor 2 Feeder positions paper at incorrect Top
‑
Of
‑
Form position
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70
The Auto Sheet Feeder feeds paper at an incorrect rate
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70
The Auto Sheet Feeder places paper at the wrong Top
‑
Of
‑
Form position
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71
Paper fed from the Auto Sheet Feeder is skewed
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71
The Auto Sheet Feeder feeds multiple sheets
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71
Solving print quality problems
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72
Print is too light
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72
Dots are missing or print quality is poor
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72
Characters are wrong or missing
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73
Forms are smudged or print is too dark
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73
Incorrect number of lines on a page
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73
Graphics do not print
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73
Incorrect line spacing or overprinting occurs
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74
Contacting Customer Support
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74
Contents
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