Section |
Page |
Contents |
2 |
Safety information |
7 |
Overview |
9 |
Using this guide |
9 |
Finding information about the printer |
9 |
Selecting a location for the printer |
11 |
Additional printer setup |
13 |
Installing internal options |
13 |
Available internal options |
13 |
Accessing the controller board |
14 |
Installing a memory card |
17 |
Installing an Internal Solutions Port |
18 |
Installing an optional card |
23 |
Installing a printer hard disk |
24 |
Removing a printer hard disk |
29 |
Installing hardware options |
31 |
Order of installation |
31 |
Installing optional trays |
31 |
Attaching cables |
33 |
Setting up the printer software |
35 |
Installing the printer software |
35 |
Updating available options in the printer driver |
36 |
Networking |
37 |
Preparing to set up the printer on an Ethernet network |
37 |
Installing the printer on an Ethernet network |
37 |
Preparing to set up the printer on a wireless network |
38 |
Connecting the printer to a wireless network using the Wi-Fi Protected Setup |
39 |
Connecting the printer to a wireless network using the Embedded Web Server |
40 |
Changing port settings after installing a new network Internal Solutions Port |
41 |
Setting up serial printing |
42 |
Verifying printer setup |
43 |
Using MS810n, MS810dn, MS811n, MS811dn, MS812dn |
45 |
Learning about the printer |
45 |
Printer configurations |
45 |
Using the printer control panel |
47 |
Understanding the colors of the indicator and Sleep button lights |
48 |
Loading paper and specialty media |
48 |
Setting the paper size and type |
48 |
Configuring Universal paper settings |
48 |
Loading the 250- or 550-sheet tray |
49 |
Loading the 2100-sheet tray |
55 |
Loading the multipurpose feeder |
62 |
Linking and unlinking trays |
67 |
Linking and unlinking trays |
67 |
Creating a custom name for a paper type |
67 |
Assigning a custom paper type |
68 |
Printing |
68 |
Printing a document |
68 |
Printing a document |
68 |
Adjusting toner darkness |
69 |
Printing from a flash drive |
70 |
Supported flash drives and file types |
70 |
Printing from a flash drive |
70 |
Printing confidential and other held jobs |
71 |
Storing print jobs in the printer |
71 |
Printing confidential and other held jobs |
72 |
Printing information pages |
73 |
Printing a font sample list |
73 |
Printing a directory list |
73 |
Canceling a print job |
73 |
Canceling a print job from the printer control panel |
73 |
Canceling a print job from the computer |
74 |
Managing your printer |
74 |
Finding advanced networking and administrator information |
74 |
Checking the virtual display |
74 |
Configuring supply notifications from the Embedded Web Server |
74 |
Modifying confidential print settings |
75 |
Copying printer settings to other printers |
76 |
Printing a menu settings page |
76 |
Printing a network setup page |
77 |
Checking the status of parts and supplies |
77 |
Checking the status of parts and supplies on the printer control panel |
77 |
Checking the status of parts and supplies from the Embedded Web Server |
77 |
Saving energy |
77 |
Using Eco-Mode |
77 |
Reducing printer noise |
78 |
Adjusting Sleep mode |
79 |
Using Hibernate mode |
80 |
Adjusting the brightness of the printer display |
80 |
Restoring factory default settings |
81 |
Securing the printer |
82 |
Using the security lock feature |
82 |
Statement of Volatility |
82 |
Erasing volatile memory |
83 |
Erasing non-volatile memory |
83 |
Erasing printer hard disk memory |
84 |
Configuring printer hard disk encryption |
84 |
Finding printer security information |
85 |
Using MS810de |
86 |
Learning about the printer |
86 |
Printer configurations |
86 |
Using the printer control panel |
88 |
Understanding the colors of the indicator and Sleep button lights |
88 |
Understanding the home screen |
89 |
Using the touch-screen buttons |
90 |
Setting up and using the home screen applications |
92 |
Accessing the Embedded Web Server |
92 |
Customizing the home screen |
92 |
Activating the home screen applications |
92 |
Finding information about the home screen applications |
92 |
Using Background and Idle Screen |
93 |
Setting up Forms and Favorites |
93 |
Understanding Eco-Settings |
94 |
Setting up Remote Operator Panel |
94 |
Exporting and importing a configuration |
94 |
Loading paper and specialty media |
95 |
Setting the paper size and type |
95 |
Configuring Universal paper settings |
95 |
Loading the 250- or 550-sheet tray |
95 |
Loading the 2100-sheet tray |
101 |
Loading the multipurpose feeder |
108 |
Linking and unlinking trays |
113 |
Linking and unlinking trays |
113 |
Creating a custom name for a paper type |
113 |
Assigning a custom paper type |
114 |
Printing |
114 |
Printing a document |
114 |
Printing forms |
114 |
Printing a document |
115 |
Adjusting toner darkness |
115 |
Printing from a flash drive |
116 |
Supported flash drives and file types |
116 |
Printing from a flash drive |
116 |
Printing confidential and other held jobs |
117 |
Storing print jobs in the printer |
117 |
Printing confidential and other held jobs |
118 |
Printing information pages |
119 |
Printing a font sample list |
119 |
Printing a directory list |
119 |
Canceling a print job |
119 |
Canceling a print job from the printer control panel |
119 |
Canceling a print job from the computer |
120 |
Managing your printer |
120 |
Finding advanced networking and administrator information |
120 |
Checking the virtual display |
120 |
Configuring supply notifications from the Embedded Web Server |
120 |
Modifying confidential print settings |
121 |
Copying printer settings to other printers |
122 |
Printing a menu settings page |
122 |
Printing a network setup page |
122 |
Checking the status of parts and supplies |
123 |
Checking the status of parts and supplies on the printer control panel |
123 |
Checking the status of parts and supplies from the Embedded Web Server |
123 |
Saving energy |
123 |
Using Eco-Mode |
123 |
Reducing printer noise |
124 |
Adjusting Sleep mode |
125 |
Using Hibernate Mode |
126 |
Adjusting the brightness of the display |
126 |
Restoring factory default settings |
127 |
Securing the printer |
127 |
Using the security lock feature |
127 |
Statement of Volatility |
128 |
Erasing volatile memory |
128 |
Erasing non-volatile memory |
129 |
Erasing printer hard disk memory |
129 |
Configuring printer hard disk encryption |
130 |
Finding printer security information |
131 |
Using MS812de |
132 |
Learning about the printer |
132 |
Printer configurations |
132 |
Using the printer control panel |
134 |
Understanding the colors of the indicator and Sleep button lights |
134 |
Understanding the home screen |
135 |
Using the touch-screen buttons |
136 |
Setting up and using the home screen applications |
139 |
Accessing the Embedded Web Server |
139 |
Customizing the home screen |
139 |
Activating the home screen applications |
139 |
Finding information about the home screen applications |
139 |
Using Background and Idle Screen |
140 |
Setting up Forms and Favorites |
140 |
Understanding Eco-Settings |
141 |
Setting up Remote Operator Panel |
141 |
Exporting and importing a configuration |
141 |
Loading paper and specialty media |
142 |
Setting the paper size and type |
142 |
Configuring Universal paper settings |
142 |
Loading the 250- or 550-sheet tray |
143 |
Loading the 2100-sheet tray |
149 |
Loading the multipurpose feeder |
156 |
Linking and unlinking trays |
161 |
Linking and unlinking trays |
161 |
Creating a custom name for a paper type |
161 |
Assigning a custom paper type |
162 |
Printing |
162 |
Printing a document |
162 |
Printing forms |
162 |
Printing a document |
163 |
Adjusting toner darkness |
163 |
Printing from a flash drive |
164 |
Supported flash drives and file types |
164 |
Printing from a flash drive |
164 |
Printing confidential and other held jobs |
165 |
Storing print jobs in the printer |
165 |
Printing confidential and other held jobs |
166 |
Printing information pages |
167 |
Printing a font sample list |
167 |
Printing a directory list |
167 |
Canceling a print job |
167 |
Canceling a print job from the printer control panel |
167 |
Canceling a print job from the computer |
167 |
Managing your printer |
168 |
Finding advanced networking and administrator information |
168 |
Checking the virtual display |
168 |
Configuring supply notifications from the Embedded Web Server |
168 |
Modifying confidential print settings |
169 |
Copying printer settings to other printers |
169 |
Printing a menu settings page |
170 |
Printing a network setup page |
170 |
Checking the status of parts and supplies |
170 |
Checking the status of parts and supplies on the printer control panel |
170 |
Checking the status of parts and supplies from the Embedded Web Server |
171 |
Saving energy |
171 |
Using Eco-Mode |
171 |
Reducing printer noise |
172 |
Adjusting Sleep mode |
172 |
Using Hibernate mode |
173 |
Adjusting the brightness of the printer display |
173 |
Restoring factory default settings |
174 |
Securing the memory before moving the printer |
175 |
Using the security lock feature |
175 |
Statement of Volatility |
175 |
Erasing volatile memory |
176 |
Erasing non-volatile memory |
176 |
Erasing printer hard disk memory |
177 |
Configuring printer hard disk encryption |
177 |
Finding printer security information |
178 |
Paper and specialty media guide |
179 |
Using specialty media |
179 |
Tips on using card stock |
179 |
Tips on using envelopes |
179 |
Tips on using labels |
180 |
Tips on using transparencies |
180 |
Paper guidelines |
180 |
Paper characteristics |
180 |
Selecting paper |
181 |
Selecting preprinted forms and letterhead |
182 |
Using recycled paper and other office papers |
182 |
Storing paper |
183 |
Supported paper sizes, types, and weights |
183 |
Paper types and weights supported by the printer |
183 |
Paper sizes supported by the printer |
184 |
Paper sizes, types, and weights supported by the finishers |
185 |
Understanding the printer menus |
188 |
Menus list |
188 |
Paper menu |
189 |
Default Source menu |
189 |
Paper Size/Type menu |
189 |
Configure MP menu |
192 |
Substitute Size menu |
193 |
Paper Texture menu |
193 |
Paper Weight menu |
194 |
Paper Loading menu |
196 |
Custom Types menu |
197 |
Custom Names menu |
198 |
Custom Bin Names menu |
198 |
Universal Setup menu |
198 |
Bin Setup menu |
199 |
Reports menu |
200 |
Reports menu |
200 |
Network/Ports menu |
201 |
Active NIC menu |
201 |
Standard Network or Network [x] menu |
201 |
Reports menu |
203 |
Network Card menu |
203 |
TCP/IP menu |
204 |
IPv6 menu |
205 |
Wireless menu |
206 |
AppleTalk menu |
206 |
Standard USB menu |
207 |
Parallel [x] menu |
208 |
Serial [x] menu |
210 |
SMTP Setup menu |
213 |
Security menu |
214 |
Edit Security Setups menu |
214 |
Miscellaneous Security Settings menu |
215 |
Confidential Print menu |
215 |
Disk Wiping menu |
216 |
Security Audit Log menu |
217 |
Set Date and Time menu |
217 |
Settings menu |
219 |
General Settings |
219 |
General Settings menu |
219 |
Flash Drive Menu |
229 |
Print Settings menu |
229 |
Print Settings |
231 |
Setup menu |
231 |
Finishing menu |
233 |
Quality menu |
235 |
Job Accounting menu |
236 |
Utilities menu |
237 |
XPS menu |
238 |
PDF menu |
238 |
PostScript menu |
239 |
PCL Emul menu |
239 |
HTML menu |
242 |
Image menu |
243 |
Help menu |
243 |
Saving money and the environment |
245 |
Saving paper and toner |
245 |
Using recycled paper |
245 |
Conserving supplies |
245 |
Recycling |
246 |
Recycling Lexmark products |
246 |
Recycling Lexmark packaging |
246 |
Returning Lexmark cartridges for reuse or recycling |
246 |
Maintaining the printer |
248 |
Ordering supplies |
248 |
Using genuine Lexmark parts and supplies |
248 |
Estimated number of remaining pages |
248 |
Ordering toner cartridges |
248 |
Ordering an imaging unit |
249 |
Ordering staple cartridges |
250 |
Ordering a roller kit |
250 |
Ordering a maintenance kit |
250 |
Storing supplies |
251 |
Replacing supplies |
251 |
Replacing the toner cartridge |
251 |
Replacing the imaging unit |
253 |
Replacing a staple cartridge |
256 |
Cleaning the printer parts |
257 |
Cleaning the printer |
257 |
Emptying the hole punch box |
258 |
Moving the printer |
258 |
Before moving the printer |
258 |
Moving the printer to another location |
260 |
Shipping the printer |
260 |
Clearing jams |
261 |
Avoiding jams |
261 |
Understanding jam messages and locations |
263 |
[x]-page jam, lift front cover to remove cartridge. [200–201] |
265 |
[x]-page jam, open upper rear door. [202] |
268 |
[x]-page jam, open upper and lower rear door. [231–234] |
269 |
[x]-page jam, remove standard bin jam. [203] |
271 |
[x]-page jam, remove tray 1 to clear duplex. [235–239] |
271 |
[x]-page jam, open tray [x]. [24x] |
272 |
[x]-page jam, clear manual feeder. [250] |
273 |
[x]-page jam, remove paper, open stapler door. Leave paper in bin. [455–457] |
274 |
[x]-page jam, remove paper, open finisher rear door. Leave paper in bin. [451] |
278 |
[x]-page jam, remove paper, open mailbox rear door. Leave paper in bin. [41y.xx] |
279 |
[x]-page jam, remove paper, open expander rear door. Leave paper in bin. [43y.xx] |
281 |
Troubleshooting |
283 |
Understanding the printer messages |
283 |
Cartridge, imaging unit mismatch [41.xy] |
283 |
Cartridge low [88.xy] |
283 |
Cartridge nearly low [88.xy] |
283 |
Cartridge very low [88.xy] |
283 |
Change [paper source] to [custom string] |
283 |
Change [paper source] to [custom string] load [orientation] |
284 |
Change [paper source] to [custom type name] |
284 |
Change [paper source] to [custom type name] load [orientation] |
284 |
Change [paper source] to [paper size] load [orientation] |
284 |
Change [paper source] to [paper type] [paper size] |
284 |
Change [paper source] to [paper type] [paper size] load [orientation] |
285 |
Check tray [x] connection |
285 |
Close door or insert cartridge |
285 |
Close finisher side door |
285 |
Close front door |
285 |
Complex page, some data may not have printed [39] |
286 |
Configuration change, some held jobs were not restored [57] |
286 |
Defective flash detected [51] |
286 |
Disk corrupted |
286 |
Disk full [62] |
286 |
Disk near full. Securely clearing disk space. |
287 |
Empty the hole punch box |
287 |
Error reading USB drive. Remove USB. |
287 |
Error reading USB hub. Remove hub. |
287 |
Fuser kit early wear warning [81.xx] |
287 |
Fuser kit near end of life [81.xx] |
287 |
Imaging unit low [84.xy] |
287 |
Imaging unit nearly low [84.xy] |
288 |
Imaging unit very low [84.xy] |
288 |
Incompatible output bin [x] [59] |
288 |
Incompatible tray [x] [59] |
288 |
Incorrect paper size, open [paper source] [34] |
288 |
Insert hole punch box |
289 |
Insert staple cartridge |
289 |
Insert Tray [x] |
289 |
Install bin [x] |
289 |
Install Tray [x] |
289 |
Insufficient memory for Flash Memory Defragment operation [37] |
290 |
Insufficient memory, some Held Jobs were deleted [37] |
290 |
Insufficient memory, some held jobs will not be restored [37] |
290 |
Insufficient memory to collate job [37] |
290 |
Insufficient memory to support Resource Save feature [35] |
290 |
Load staples |
291 |
Load [paper source] with [custom string] [paper orientation] |
291 |
Load [paper source] with [custom type name] [paper orientation] |
291 |
Load [paper source] with [paper size] [paper orientation] |
291 |
Load [paper source] with [paper type] [paper size] [paper orientation] |
292 |
Load manual feeder with [custom string] [paper orientation] |
292 |
Load manual feeder with [custom type name] [paper orientation] |
292 |
Load manual feeder with [paper size] [paper orientation] |
292 |
Load manual feeder with [paper type] [paper size] [paper orientation] |
293 |
Maintenance kit low [80.xy] |
293 |
Maintenance kit nearly low [80.xy] |
293 |
Maintenance kit very low [80.xy] |
293 |
Memory full [38] |
293 |
Network [x] software error [54] |
293 |
Non-Lexmark [supply type], see User’s Guide [33.xy] |
294 |
Not enough free space in flash memory for resources [52] |
294 |
PPDS font error [50] |
294 |
Paper changes needed |
295 |
Parallel port [x] disabled [56] |
295 |
Reattach bin [x] |
295 |
Reattach bins [x] – [y] |
295 |
Reinstall missing or unresponsive cartridge [31.xy] |
296 |
Reinstall missing or unresponsive fuser [31.xy] |
296 |
Reinstall missing or unresponsive imaging unit [31.xy] |
296 |
Remove defective disk [61] |
296 |
Remove packaging material, [area name] |
297 |
Remove paper from all bins |
297 |
Remove paper from bin [x] |
297 |
Remove paper from [linked set bin name] |
297 |
Remove paper from standard output bin |
297 |
Replace cartridge, 0 estimated pages remain [88.xy] |
297 |
Replace cartridge, printer region mismatch [42.xy] |
297 |
Replace imaging unit, 0 estimated pages remain [84.xy] |
298 |
Replace maintenance kit, 0 estimated pages remain [80.xy] |
298 |
Replace missing cartridge [31.xy] |
298 |
Replace missing imaging unit [31.xy] |
298 |
Replace unsupported cartridge [32.xy] |
298 |
Replace unsupported fuser [32.xy] |
299 |
Replace unsupported imaging unit [32.xy] |
299 |
Restore held jobs? |
299 |
Serial option [x] error [54] |
299 |
Serial port [x] disabled [56] |
299 |
SMTP server not set up. Contact system administrator. |
300 |
Some held jobs were not restored |
300 |
Standard network software error [54] |
300 |
Standard USB port disabled [56] |
300 |
Supply needed to complete job |
300 |
Too many bins attached [58] |
300 |
Too many disks installed [58] |
301 |
Too many flash options installed [58] |
301 |
Too many trays attached [58] |
301 |
Unformatted flash detected [53] |
301 |
Unsupported disk |
301 |
Unsupported option in slot [x] [55] |
301 |
USB port [x] disabled [56] |
302 |
Solving printer problems |
302 |
Printer does not respond |
302 |
The printer is not responding |
302 |
Printer display is blank |
304 |
Printing problems |
304 |
Confidential and other held jobs do not print |
304 |
Envelope seals when printing |
305 |
Error message about reading the flash drive appears |
305 |
Incorrect characters print |
306 |
Job prints from the wrong tray or on the wrong paper |
306 |
Large jobs do not collate |
307 |
Multiple-language PDF files do not print |
308 |
Print job takes longer than expected |
308 |
Print jobs do not print |
309 |
Printing slows down |
310 |
Tray linking does not work |
310 |
Unexpected page breaks occur |
311 |
Hardware and internal option problems |
312 |
2100-sheet tray problems |
312 |
Cannot detect internal option |
313 |
Internal print server does not operate correctly |
314 |
Tray problems |
314 |
Internal Solutions Port does not operate correctly |
315 |
USB/parallel interface card does not operate correctly |
316 |
Paper feed problems |
316 |
Jammed pages are not reprinted |
316 |
Paper frequently jams |
317 |
Paper jam message remains after jam is cleared |
317 |
Print quality problems |
318 |
Characters have jagged or uneven edges |
318 |
Clipped pages or images |
318 |
Compressed images appear on prints |
319 |
Gray background on prints |
320 |
Horizontal voids appear on prints |
320 |
Incorrect margins on prints |
321 |
Paper curl |
322 |
Print irregularities |
323 |
Print is too dark |
324 |
Print is too light |
325 |
Printer is printing blank pages |
327 |
Printer is printing solid black pages |
328 |
Repeating defects appear on prints |
328 |
Shadow images appear on prints |
329 |
Skewed print |
330 |
Streaked horizontal lines appear on prints |
330 |
Streaked vertical lines appear on prints |
331 |
Toner specks appear on prints |
333 |
Toner fog or background shading appears on prints |
333 |
Toner rubs off |
333 |
Transparency print quality is poor |
334 |
Uneven print density |
335 |
Vertical voids appear on prints |
335 |
Solving home screen applications problems |
336 |
An application error has occurred |
336 |
Embedded Web Server does not open |
337 |
Contacting customer support |
337 |
Notices |
339 |
Product information |
339 |
Edition notice |
339 |
GOVERNMENT END USERS |
340 |
Trademarks |
340 |
Licensing notices |
341 |
Noise emission levels |
341 |
EU waste electronics information |
341 |
Product disposal |
341 |
Static sensitivity notice |
342 |
ENERGY STAR |
342 |
Temperature information |
342 |
Laser notice |
342 |
Laser advisory label |
342 |
Power consumption |
343 |
Product power consumption |
343 |
Sleep Mode |
343 |
Off mode |
343 |
Total energy usage |
343 |
STATEMENT OF LIMITED WARRANTY FOR LEXMARK LASER PRINTERS, LEXMARK LED PRINTERS, AND LEXMARK MULTIFUN ... |
344 |
Modular component notice |
346 |
Multiple model information |
346 |
Federal Communications Commission (FCC) compliance information statement |
346 |
European Community (EC) directives conformity |
347 |
Regulatory notices for wireless products |
347 |
Exposure to radio frequency radiation |
347 |
Industry Canada (Canada) |
347 |
Notice to users in the European Union |
348 |
Model-specific information |
350 |
Federal Communications Commission (FCC) compliance information statement |
350 |
European Community (EC) directives conformity |
351 |
Radio interference notice |
351 |
Regulatory notices for wireless products |
351 |
Exposure to radio frequency radiation |
351 |
Industry Canada (Canada) |
352 |
Notice to users in the European Union |
352 |