Lexmark MX521 Users Guide PDF - Page 208
Vertical dark lines or streaks, Step 1, Settings, Troubleshooting, Cleaning the scanner
View all Lexmark MX521 manuals
Add to My Manuals
Save this manual to your list of manuals |
Page 208 highlights
Troubleshooting 208 Vertical dark lines or streaks Action Step 1 a From the control panel, navigate to: Settings > Troubleshooting > Cleaning the scanner b Print the document. Yes Go to step 3. No Go to step 2. Do vertical dark lines or streaks appear on prints? Step 2 Contact customer a Using a damp, soft, lint-free cloth, clean the scanner. For more support. information, see "Cleaning the scanner" on page 145. b Copy the document using the ADF. The problem is solved. Do vertical dark lines or streaks appear on prints? Step 3 Go to step 4. a Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the toner cartridge is not supported, then install a supported one. b Print the document. The problem is solved. Do vertical dark lines or streaks appear on prints? Step 4 Go to step 5. a Remove, and then insert the imaging unit. Warning-Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light can cause print quality problems. Warning-Potential Damage: Do not touch the photoconductor drum under the imaging unit. Doing so may affect the quality of future print jobs. b Print the document. The problem is solved. Do vertical dark lines or streaks appear on prints?