Lexmark MX826 Embedded Web Server Administrator s Guide - Page 61

Lexmark Confidential until announced Troubleshooting 61 Generate fax logs and identify the status message From the Embedded Web Server, click Reports > Fax > Fax Job Log. Cannot send to all fax destinations Try one or more of the following: Make sure that the printer is not configured for Fax Server mode 1 From the Embedded Web Server, click Settings > Fax. 2 Make sure that Fax is selected in Fax Mode. Make sure that the printer is configured to send faxes 1 From the Embedded Web Server, click Settings > Fax > Fax Setup. 2 From the Fax Send Settings menu, click Admin Controls, and then select Enable Fax Scans. 3 Click Save. Check if you are using a PABX telephone system Private Automated Branch Exchange (PABX) is a telephone network that allows a single access number to offer multiple lines to outside callers. It also provides a range of external lines to internal callers or personnel. If you are using a PABX, then do the following: 1 From the Embedded Web Server, click Settings > Fax > Fax Setup. 2 From the Fax Send Settings menu, select Behind a PABX. 3 Click Save. Check if you have entered the proper dialing prefix 1 From the Embedded Web Server, click Settings > Fax > Fax Setup. 2 From the Fax Send Settings menu, click Admin Controls, and then check the value entered in the Dial Prefix field. 3 If necessary, add the dialing prefix that you want to use, and then click Save. Reduce the Max Send speed 1 From the Embedded Web Server, click Settings > Fax > Fax Setup. 2 From the Fax Send Settings menu, click Admin Controls > Max Speed, and then select a lower setting. 3 Click Save. Make sure that you have entered a station ID and station number 1 From the Embedded Web Server, click Settings > Fax > Fax Setup. 2 From the General Fax Settings menu, make sure that the Fax Name and Fax Number fields are not blank.