Lexmark Network Printer Device User Guide - Page 10
My network printer does not print
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Troubleshooting My network printer does not print • Make sure all cables to the printer, print server, electrical outlet, and network connection are secure. • Make sure the LCD is on. • Check the printer status. • Make sure the network is operating properly. See your network documentation or contact your network administrator. • Make sure the printer software is installed on the computer from which you are sending the print job. Note: You must install the printer software on each computer that uses the network printer. • Make sure the correct printer port is selected. For help, see "Verify the network printer port." • Restart the computer. • Make sure there is not a problem with the printer itself. 1 Disconnect the printer from the print server. 2 Attach the printer directly to your computer with a USB or parallel cable, depending on yourprint servermodel. If you are able to print when the printer is directly attached, there may be a problem with your network. See your network documentation or contact your network administrator. • Uninstall and then reinstall the printer software. If the printer still does not print, see your printer documentation for help. My network printer does not print 8